Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

June 16, 2021

The app always works fine. Support is always in real-time, very professional and result focused. Very fair in pricing and accommodative. Special thx to Gordon

OPLYSIS by Conbility - Cost Calculation Production
Germany
Over 2 years using the app
June 16, 2022

Love that Recharge has a per transaction model rather than a fixed monthly fee. As a new business owner that is still doing business development, it's helpful to keep cost low. Recharge customer service was quick in resolving my billing questions and transferring me to their new Advantage plan.

Optimal Paw
United States
Over 2 years using the app
September 14, 2021

ReCharge made the subscription process easy for our customers. Customers can easily change anything about an existing subscription. Whenever we encountered minor issues, ReCharge support was super responsive and always had a resolution. We would love for the ReCharge app and Shopify to become even more seamless -- so, for example, when looking at our store's conversion rate, it would be great if it counted the initial subscription order in the total number of orders that went into the conversion math. But overall, we're very happy that we chose ReCharge for subscriptions.

Knead Love Bakeshop
United States
Over 2 years using the app
February 5, 2021

This app powers our entire subscription biz and we wouldn't be able to run on shopify without it. Functionality is slightly limited out of the box, but the Recharge team is ready and willing to help with any and all customizations, and their CS team is very responsive and willing to help with all issues big and small.

Plant People
United States
Over 2 years using the app
November 4, 2021

Migrating an existing subscription base is hard and things don't always go right. What I love about Recharge so far though is their brilliant customer services. They reply quickly and in detail to help you solve anything and I'm excited to keep going with them in future.

Authentic House
United Kingdom
Over 2 years using the app
September 8, 2021

Milica in Support was absolutely amazing. Thank you so much for your help! I know it was very simple, but it makes a huge difference when you're going live and need a simple link to work. So quick and helpful. !!

YOUR CYCLE
Australia
About 2 years using the app
February 14, 2023

Jairus was fantastic in helping with a number of complicated integrations, this was the second time I've worked with him and ReCharge and I can't recommend them and him highly enough.

Herd & Grace
United States
About 2 years using the app
May 20, 2022

I love the app, and the customer service is excellent. They respond quickly to requests for help and always solve our problems.

TRIHARD
United States
About 2 years using the app
November 18, 2020

Rockstar Ronnie to the Rescue. Ronnie gets it done. Every. Single. Time. Fast? Check! Knowledgeable? Double Check! Responsive? Tripe Check! Ronnie was able to fix multiple issues over the course of my launch to get things up and running as fast as possible. I know there are a lot of requests that come in but Ronnie made me feel like I had personal concierge service!

Lovebird Cereal
United States
About 2 years using the app
Edited August 23, 2021

AJ was very helpful and really helped resolve the things needed. The help I got was very valuable and much appreciated. Thanks and hope you continue supporting Recharge clients!

ARMRA
United States
About 2 years using the app