Reviews (1,955)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

December 18, 2020

Katrina gets 5 stars! She is responsive, thorough, patient and detailed. I'm new to working with ReCharge and Katrina takes the time to make you feel like your questions and concerns are her top priority. Many thanks!

Two Leaves and a Bud
United States
Over 2 years using the app
Edited June 22, 2021

Great platform for subscriptions. Plenty of integrations as well. They helped us migrate all of our subscriptions over so that we could manage them in one place and better understand our data. Their analytics gives great insight to what's going in with your subscription business. We're overall happy with the app.

Arete Syndicate
United States
Over 2 years using the app
May 27, 2022

Excellent subscription/recurring payments app. A massive improvement over previous versions, and other apps. And a special thanks to Dora, who helped us with our international store.

Moving Beans
United Kingdom
Over 2 years using the app
Edited October 24, 2023

Pierre L. helped so much, thank you!

Chamberlain Coffee - DE
United States
Over 2 years using the app
December 6, 2021

Great App and customer service! Highly recommend. Customer service is always willing to help with every request we are having - more like an extended team of us! :)

Lockenbox.com
Germany
Over 2 years using the app
Edited July 7, 2021

We launched our first subscription-based product using recharge, and their team has helped us successfully navigate the bumps that came with that learning curve and provided attentive solutions with the various things we've run into. SHOUTOUT to D'Tanga for taking care of us :) I manage our support team and the integration offered with our helpdesk (Gorgias), has been a great benefit to our customer support team in offering easy and fast resolutions for our customers, and overall increasing our customer experience.

The Adventure Challenge
United States
Over 2 years using the app
June 10, 2021

We have used this app for 2 years and have not had any issues. It has allowed us to take subscribers for our products and is really easy to use.

GruntWorks Coffee
United States
Over 2 years using the app
Edited May 2, 2022

Reached out to Customer Service, and was helped by a wonderful Customer Service Rep named Juan. Thanks for your quick help and reply!

Crio Bru
United States
Over 2 years using the app
June 28, 2021

Great app, even better support! Without recharge the alternative would be a web of services badly strung together. 5 stars from us

Neetfield Market Garden
United Kingdom
Over 2 years using the app
May 31, 2022

Great app and fantastic developer support from Nick at eShop Genius fixing an issue with our widget!

Feel Güd
United Kingdom
Over 2 years using the app