Reviews (1,911)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

December 27, 2020

Great app, easy to use and customize, and it was a big improvement over a competitors app we were using. The best part, the support is always responsive and friendly!

Speedwell Coffee
United States
Over 2 years using the app
June 21, 2022

I would like to review my support worker - Matt A. He did an awesome job getting back to me immediately so I could fix my problem right away and not have a back and forth for days. He also went above and beyond and took the time to make some videos and gifs so I could see what he was talking about and understand it visually. It really helped me understand how to fix my error and learn in the process. Matt is awesome!

The Veggie Puck
Canada
Over 2 years using the app
October 15, 2021

Very quick and easy to access the support team at Recharge. The staff are always helpful and patient. Thanks Nikola!!

Cookie Dough Collective
New Zealand
Over 2 years using the app
June 5, 2021

I used this app to add a subscription box to my puzzle website. It's easy to integrate, easy for customers to use and maintain their information, and ReCharge provides excellent customer service.

Wimberley Puzzle Company
United States
Over 2 years using the app
Edited October 14, 2021

Support is always helpful and very responsive. I needed a fix for a shipping issue and voila, they have a new feature for it that I wasn't even aware of. Problem solved within a day!

INTO THE AM
United States
Over 2 years using the app
April 7, 2022

We had a problem with some product variants and emailed the support at Recharge. Meredith took over and after some explanations of what the problem was from our site... she just solved it, in under an hour. It takes days for other apps' developers to respond to support requests, but we know that when you use Recharge for your subscriptions, not only does everything work automatically but their support is top-notch! Thanks Meredith!

CORREXIKO
United Kingdom
Over 2 years using the app
August 18, 2022

Zach and Bryan and the rest of the team that helped us migrate over, have been great to work with! It only took me a few weeks to migrate over! You just need to stay on top of both your old app and new app and make sure your .csv is staying up-to-date on two platforms side-by-side. Tedious? Yes! Especially if you don't know what you are doing. However, they explain everything and response time is FAST! Once we migrated over, small little issues arose but those were handled just as fast! After migration, I realized that my current Shopify theme wasn't looking too great and needed help switching themes. Well, once again, contacted Recharge and BOOM! - Bryan and his team helped me with integrating our new theme and adding the necessary widgets/links. Having the Recharge subscription app is like having a Mercedes Benz with their Top of the Line Service providers - making sure all the bells and whistles are working at Top Performance. Keep in mind we are a small company too! Recharge could have easily put us on the back burner knowing we aren't going to be making them much money anytime soon. (I know other apps that do this!) I just wish I would've migrated over SOONER! Thanks guys! Ocean blessings from The Oceanista Family
Southern California

Oceanista
United States
Over 2 years using the app
February 9, 2022

Best app for recurring subscriptions. The user interface is great and the staff is always available to help

Everly
United States
Over 2 years using the app
April 15, 2021

Denis R is badass. What a top quality support specialist. I actually re-joined the live chat just so that I could speak to him again. What a man.

iSweat Ltd
United Kingdom
Over 2 years using the app
June 29, 2021

We have used this app since we opened our Shopify store in 2019. We use a different subscription model than most, which has led us to a few bumps in the road. However, Paul Hughes has been the absolute best at getting us the solutions we need to overcome these issues. We continue to grow our business and ReCharge helps us become more efficient as we do.

Acre Gold Now
United States
Over 2 years using the app