Reviews (1,955)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

March 2, 2022

I discovered an issue in our recharge system and could not figure out the solution. I contacted recharge via their live chat and received an incredible fast and effective help from Juan C. He solved the issue for me and made sure he helped me in an efficient and friendly way! Amazing support, thank you!

Vejo
Germany
Over 2 years using the app
February 24, 2023

Happy about that Recharge Subscriptions. Support is always there to help. We are using it since a couple of years now.

Bentilia
United States
Over 2 years using the app
May 1, 2022

Fantastic app for managing subscriptions! Love how easy it is to use. Customer support is great. Special mention Miley W who has been very helpful assisting us to transition to the native Shopify checkout! Excellent service!

Two Dudes
New Zealand
Over 2 years using the app
January 5, 2021

Great customer support! I had an issue with a notification email and their support team helped all the way.

Almond Cow
United States
Over 2 years using the app
December 9, 2020

We rely on ReCharge to process all of our subscription orders, and so far are very happy with the experience. Customer service, in particular, is responsive and very helpful -- a customer service rep named Chris with whom I've recently been tackling an issue is a particular stand out!

Slow Up
United States
Over 2 years using the app
January 31, 2022

Great app, easy to use and works smootlhy. We're growing with a lot of new subscribers through Recharge, really happy to use it!

CleanSea
Sweden
Over 2 years using the app
August 16, 2021

Bekah did a fantastic job helping me install ReCharge on my site. She went above and beyond to do a full installation, which made things much, much easier for me. Communication was fluid. Very impressed with her support. I look forward to getting started with subscriptions!

Noorhair
United States
Over 2 years using the app
April 26, 2021

Katrina N and others that I have worked with on recharge app have always been super helpful and great at assisting me with my problems that arise within the program! I can't recommend contacting the support enough if you have any issues!

Betsy Boo's Boutique
United States
Over 2 years using the app
January 18, 2021

Great tool, it does what you expect. Although I am still waiting for the integration with the Shopify checkout. We can't implement tax exemption in the EU for this reason. Customer service is excellent.

LiveHelfi EN
Netherlands
Over 2 years using the app
July 22, 2021

Recharge support is fantastic!!!! They were able to help me resolve my issue quickly and satisfactorily.

Evolve Mala
United States
Over 2 years using the app