Reviews (1,911)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

October 20, 2022

We needed a way to manage our growing subscription business with our Shopify store and landed on ReCharge. As with all integrations, there are things to learn and watch out for - make sure to sync your products and test any changes(!) - but that is usually just par for the course for IT projects. The team at ReCharge has been very responsive to our requests for technical assistance and also have resources providing input on general strategy and opportunities to improve customer experience, which we don't usually see from other Shopify third-party app providers. We're still learning and customizing our setup, but so far things are looking good!

THE BARN Coffee Roasters Berlin
Germany
Over 2 years using the app
April 5, 2021

We use this app for coffee subscription services. It is typically very user friendly, and when we are not able to figure something out, Recharge has an amazing team of customer support reps who are quick to assist. Thank you Katrina - we really appreciate it!

Schuil Coffee Co.
United States
Over 2 years using the app
December 15, 2020

Fillip was the best - very quick, kind and helped us implement changes very quickly during a stressful time.

The Skin Clique
United States
Over 2 years using the app
March 4, 2021

Recharge has been great so far, but it's the support from Katarina N that makes it an overall excellent experience for us as a business. She's always quick to respond, has crazy levels of attention to detail and goes the extra mile to resolve any issues we have. Thank you!

Planthood
United Kingdom
Over 2 years using the app
December 22, 2021

Superb app with excellent support. We are lucky enough to have great customers who love our product, and this subscription app is core to our success.

Haskapa
United Kingdom
Over 2 years using the app
March 30, 2021

Customer service on point. Very responsive and helpful. Assistance was provided quickly and accurately.

Kepel
Canada
Over 2 years using the app
November 17, 2021

Responsive and helpful. Provided additional information and resources why issue is happening. Thank you!

Maev
United States
Over 2 years using the app
December 8, 2020

Amazing application which has been great for us capturing subscriptions on the website. Excellent support from the team too!

Sash Vitality
United Kingdom
Over 2 years using the app
January 12, 2022

Just getting started with Recharge, but great so far, and support was very patient and helpful in answering a number of detailed questions based on our use case.

Weygandt Wines
United States
Over 2 years using the app
May 19, 2022

I contacted Recharge regarding an issue appearing on my website with the integration of the subscription app. Their customer service is amazing. They responded timely and fixed the issue.

B Holding Group LLC
United States
Over 2 years using the app