Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

September 27, 2021

Owais in customer support was incredibly helpful in assisting with our issues - a customer wasn't showing up in the portal and we received very prompt assistance to close out the issue! Very pleased, thanks Owais!

Stephen Hodges Fish
Australia
About 2 years using the app
Edited November 22, 2021

I had a couple of glitches today but Adam B. in the support team was super fast in replying and very helpful. I'm up and running again.

Mogiana Coffee
Canada
About 2 years using the app
September 23, 2021

Very easy to use and setup. Nice platform. Great customer service when I had questions regarding customisation.

Spotlight Oral Care EU
Ireland
About 2 years using the app
April 28, 2022

Miley was amazing! Super helpful and made sure my questions were answered and things were fixed. Thank you again for your wonderful help!

NuGo Nutrition
United States
About 2 years using the app
April 18, 2022

Working with Recharge is a refreshing change from most Saas experience I've had. Patrick helped answer my question directly and quickly, and I was able to keep going on my site without having to wait. It was great have such quick turnaround and getting the answer I needed without the usual games most apps play, like sending you to endless rounds of faqs, community groups, etc.

Shop Encour!™
United States
About 2 years using the app
February 6, 2023

Reliable service, excellent support.

Simple Switch
United States
About 2 years using the app
October 12, 2021

The Recharge app fit exactly what we needed for our subscription service. When we needed help they were quick to support us and resolve any issues we had. It's a simple and efficient application.

Element Body Systems
United States
About 2 years using the app
November 7, 2021

I have received help from various team members, and the support has been amazing. I am not very tech literate, and the assistance they gave me made it straight forward and simple to get a subscription service setup for my shopify website. Thank you to the team, and i look forward to using the service for a long time with my business.

Petsubscribe
Australia
About 2 years using the app
March 3, 2021

Makes it effortless to offer subscription to customers and support is very responsive. The new integrated checkout makes the whole offering a lot more sophisticated.

Dr Sam's
United Kingdom
About 2 years using the app
September 17, 2021

Easiest plug and play software I think I’ve ever used. Infinitely scalable, ever-improving analytics, crazy responsive customer service/tech help. Any issue I’ve ever had, if I couldn’t figure it out via FAQ, was solved within 24 hours. Thank you! (Nigel and Nevena are super helpful!)

Worst Responders
United States
About 2 years using the app