Subscription Plus

Subscription Plus

Reviews (211)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for supporting subscription-based models, offering both recurring and one-time purchases that enhance customer flexibility. They praise its user-friendly interface, customization options for branding, and exceptional customer support. The team is noted for their responsiveness and ability to make real-time adjustments, ensuring reliable app performance and functionality.

November 21, 2024

I recently had the pleasure of interacting with the Juan one of the staff of Subscription Plus customer service team, and I am thoroughly impressed. From start to finish, their support was exceptional!

Juan was incredibly responsive and addressed all my inquiries with professionalism and clarity. They went above and beyond to ensure my subscription was tailored to my needs and resolved any concerns I had promptly. Their dedication to customer satisfaction truly sets them apart.

It’s rare to find a company that prioritizes its customers the way Subscription Plus does. I highly recommend their service to anyone looking for a seamless and personalized subscription experience. Keep up the excellent work!

Kaprice Tropical Candle Co.
United States
5 months using the app
September 26, 2024

I did have some trouble setting up this subscription service, but the customer support person was more than able to help and resolve my issues. I love the fact that I can set this subscription service up as a one-time purchase as well - this allows customers to try one of my subscription kits without having to commit to a monthly subscription. I highly recommend this app!

Essential Soapworks
Canada
About 2 months using the app
September 27, 2024

After doing lots of research into subscription apps, I decided to install Subscription Plus for my store. So far, I am super impressed! The service from Shruti and Kunal has been outstanding – they have worked with me on calls and via email to fully customise the subscription widget to reflect my detailed requirements – fitting in with my brand design and Shopify theme. Thank you so much! I'm excited to get my store launched, and I expect this widget to be a core part of my sales growth strategy.

dussl
United Kingdom
About 1 month using the app
September 25, 2024

This app has helped my niche business model come to life! I have a subscription based model to release new digital content each month and it was very hard for me to find budget friendly app that fit my needs. I am not technically savvy and the website development process is not my favorite. There are some things that I cannot do through my account that manually need to be tweaked with the development team. However, whenever I have a request, I meet with Bhavya and he is always extremely helpful and responsive! He listens to my requests follows up on the design changes immediately. He has helped make the website development process not as daunting. Thank you to the whole Subscription Plus Team for all you do!

Florecita Design
United States
About 1 year using the app
October 30, 2024

The support team is quick to respond, and will pretty much do all of the set-up and troubleshooting for you. Works great.

HoneyFit
Canada
2 months using the app
September 6, 2024

Great support team available at any time. Quick responses/actions within a day for every issue raised for resolution. We even got a special widget layout! There are still some wierd translation issues mainly on the app pages, which required a lot of translation work on my own, but c'est la vie. It's a free app. All in all, very happy for all the work they've done for us.

そまちの奇跡
Japan
About 2 months using the app
November 8, 2024

Kenan was the service rep that helped me set everything up! And the set up made it so much easier to start using this app. I've been trying different options throughout this week and having to go back and forth between Youtube to set it all up. This was quick and easy.

Flowr Paper
United States
2 days using the app
December 14, 2024

Very fast and great support.

NATFUL
United States
8 months using the app
September 13, 2024

Customer support is very helpful and there subscription system is as smooth as butter. It really is perfect for shopify would really recommend using it

Root seamoss
Netherlands
12 days using the app
Edited September 4, 2024

Nitesh was so helpful and amazing! Not only did he solve my immediate issue, but he provided guidance on how I can handle similar situations directly. I am so grateful for his quick and excellent help!!!

Dave Clayton MD
United States
3 months using the app