Subscription Plus

I've put off writing this review for a long time, hoping it would get better. But my experience with this app has cost me a ton of money, and the list just goes on and on.

It started when several of my best customers, who had signed up for annual delivery, were not receiving their monthly deliveries.

For months I sent them manually, fielding emails and apologizing, working with customer service, but the issue wasn't fixed.

Later I realized that there were other orders that were fulfilled the first month, but never again. The only way for me to know this was to go through each order one.

At one point I signed up myself to receive the product, and received an email addressed to another customer!

I lost hundreds of dollars with this app, dozens of work hours, and some good customers. I'm so sad that I put my customers' security at risk. Please stay away from this app; there are much better ones out there.

This app has helped my niche business model come to life! I have a subscription based model to release new digital content each month and it was very hard for me to find budget friendly app that fit my needs. I am not technically savvy and the website development process is not my favorite. There are some things that I cannot do through my account that manually need to be tweaked with the development team. However, whenever I have a request, I meet with Bhavya and he is always extremely helpful and responsive! He listens to my requests follows up on the design changes immediately. He has helped make the website development process not as daunting. Thank you to the whole Subscription Plus Team for all you do!

After doing lots of research into subscription apps, I decided to install Subscription Plus for my store. So far, I am super impressed! The service from Shruti and Kunal has been outstanding – they have worked with me on calls and via email to fully customise the subscription widget to reflect my detailed requirements – fitting in with my brand design and Shopify theme. Thank you so much! I'm excited to get my store launched, and I expect this widget to be a core part of my sales growth strategy.

Great customer support when trying to create a unique subscription VIP member Program.

Great support team available at any time. Quick responses/actions within a day for every issue raised for resolution. We even got a special widget layout! There are still some wierd translation issues mainly on the app pages, which required a lot of translation work on my own, but c'est la vie. It's a free app. All in all, very happy for all the work they've done for us.

Nitesh and his support team did an excellent job! Solved an issue no problem!

Amazing tech support

Customer support is very helpful and there subscription system is as smooth as butter. It really is perfect for shopify would really recommend using it

Nitesh was so helpful and amazing! Not only did he solve my immediate issue, but he provided guidance on how I can handle similar situations directly. I am so grateful for his quick and excellent help!!!

5 stars for the help they offered when contacted. (Even at the weekend) All looks good so far. Cheers