Reviews (208)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management tools and exceptional customer support. They value its seamless integration with Shopify, ease of use, and customization options that align with specific business needs and branding. The app supports various subscription models, including recurring and one-time purchases, offering flexibility for customer trials. Merchants consistently praise the responsive and efficient support team, available via live chat, enhancing the app's reliability in managing subscription services.

August 6, 2024

I've moved over from another subscription app recently. I've had a great experience so far. Customer service has been excellent, you reach out on live chat within the app and get a very quick and personal response. They've assisted me with my migration from another app, and personalising my widget. Very happy and impressed so far.

Sociovino
United Kingdom
8 days using the app
August 2, 2024

Nitesh is a really good and knowledgeable agent. He was so patient with me. He helped me set up everything exactly how I wanted it. Thank you so much !

FaithsCouture
United States
About 2 months using the app
September 3, 2024

I've used this app twice now with two different websites. I'm not super tech savvy, so needed a little help both times, and was thrilled with the customer service response! Response times are short, and the CSA's are knowledgeable and friendly! Once the app is installed, it works like a charm. Highly recommend!

Montana Frontier Podcast
United States
About 20 hours using the app
August 16, 2024

Just recently installed this app and was thrilled with the quick response I received when requesting help. They helped me set up the app to look and act exactly how we needed it.

Marché
United States
4 days using the app
August 29, 2024

Was very helpful in set up process.

Love & Light
Australia
About 2 months using the app
August 7, 2024

Great chat customer service they helped me with my widget and made sure it was how i wanted it

AnnElise Holistics
United States
About 1 month using the app
September 24, 2024

O aplicativo é maravilhoso, fácil de usar tanto no back office como para o cliente.
Um outro ponto maravilhoso é o atendimento em casos de problemoas.
O chat funciona e os problemas são resolvidos rapidamente.
Estão de parabens!

[eu] orgânico
Brazil
Over 1 year using the app
August 2, 2024

Nitesh was so helpful in setting up the subscription in my shop! Did it fast and correct. Thank you!

Edge of the Woods Whimsical Goods + Gifts
United States
5 months using the app
July 10, 2024

So far so great. I'm a very particular, nit-picky person and their team was so responsive and helpful. They were able to get the widget looking exactly how I wanted (after I kept changing my mind), set it all up, and help me roll over my existing subscriptions from my old service all super quickly.

Juniper Ridge
United States
2 months using the app
July 17, 2024

The support team with Subscription Plus are just superb. In a time when customer service seems sadly lacking with so many apps, the support team with Subscription Plus are simply excellent! Quick to respond, very helpful, patient and efficient in solving all issues, highly recommend this app.

Irish Roots Magazine - Celebrating Irish Ancestry, Genealogy and Family History
Ireland
2 months using the app