Reviews (209)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for seamlessly integrating subscription services into Shopify stores, boosting customer retention and revenue. They appreciate its ease of use, flexible subscription options, and customization features that match site branding. The support team is praised for being responsive and helpful with setup and troubleshooting. The app is noted for enhancing user experience and adding significant value to businesses, particularly in niche or digital content markets.

July 27, 2021

Seems to be working well. Had one issue with some CSS with my theme, they helped out quickly and made sure I was happy with the look.

Uncle Mike's Bake Shoppe
United States
6 days using the app
Subscription Plus replied July 28, 2021

Hi,

Thank you so much, we highly appreciate your support. :)

Let us know should you need anything else from our end, please.

Kind regards,

November 12, 2021

Je n'ai pas encore eu le temps de tester toutes les fonctionnalités de l'application mais celle-ci à l'air facile d'utilisation et claire et efficace.
Mention spéciale au service client qui est ultra réactif et sympathique!
Je ne peux que recommander cette application.

Les box de Côté Vignes
France
4 days using the app
Subscription Plus replied May 31, 2022

Hi,

We are truly happy you had a great experience with our team! Our team is always there should you need any assistance with some features in our app that you haven't tested out yet, so please do not hesitate to reach out.

Thank you and have a lovely day! :)

October 24, 2023

Very hard to deal with their customer support, have been trying to get something little sorted for over 14 days and no success! Very limited in terms of design, if you have a basic store and don't care too much it should be fine but if you need to change a little bit of the design it would fit your needs.

Bawdee
Australia
14 days using the app
October 31, 2023

La verdad que me encanta la aplicación, realizando la configuración he hablado porque he necesitado soporte y me ha ayudado Smiljan junto a su compañero desarrollador y me han solventado todas mis dudas y personalizado mi experiencia.
Muchas gracias!!!

Guadarrama Coffee Roasters
Spain
About 2 hours using the app
July 26, 2023

Esta aplicación es muy fácil de utilizar, simple y correcta. Justo lo necesario.
Además su atención al cliente ha sido muy rápida, fácil de entender y muy resolutivos.

LaMineria Artesana
Spain
About 1 hour using the app
Subscription Plus replied July 31, 2023

Thank you very much for taking the time to share your experience with our application. We are happy that you found our app browsable and to see that our customer experience team was helpful with your issue. We believe in providing the highest quality customer experience and I'm glad to see that your experience reflects that. Thanks for your support!

Edited January 6, 2022

Great Customer Support. They have responded to all my questions and request very quickly! Features work great so far. We look forward to using it as we grow our business.

Prodigy Performance Supplements
United States
1 day using the app
Subscription Plus replied May 31, 2022

Hi,

Thank you so much for your kind words! We are always truly happy to help with any problem you might face while using our app, so please do let us know of your needs at any time!

We are, though, a bit sorry we are missing one star :( if there is any chance we could fetch that missing star, it would make us really happy :)

Thank you!

July 30, 2021

Very intuitive! SImple to get going right off the bat. 0% transaction fees is also a nice value add.

Fork Farms
United States
21 minutes using the app
Subscription Plus replied May 31, 2022

Hi,

Thank you for sharing your great experience with our current and future merchants, we appreciate it!

Should you need anything from our end, please feel free to reach out!

Thank you!

Edited October 10, 2023

I activated the app in my theme settings; then I started building a tiered subscription plan. I added products to the subscription plan individually -- it was only allowing me to add one collection to the plan for some reason -- and once I finished that step, I saved the subscription plan. The app was not saving my settings, and the subscription plan I had just created was not showing up in my list. I repeated this process three times. It didn't work. I uninstalled this garbage app.

Edit 10/10/2023
It's been 5 days since I submitted my review of this app, and for the past 5 days I've been contacted by three different people from this company on three different platforms (email, Facebook, and LinkedIn) asking me to delete my review.

I don't understand why you folks at HulkApps feel the need to badger me into deleting a review that, frankly, you earned. Shopify wants merchants like me to submit honest, real reviews of the products on the Shopify App Store so that other merchants can make informed decisions about the apps listed here. This is my honest experience with your app. It failed. Fix it, move on. Stop harassing me. This practice of pestering merchants to delete reviews is dishonest and unethical and it needs to stop.

The Knickknack Shack by Darthside LLC
United States
About 2 hours using the app
August 25, 2024

Days of Dreams
Canada
About 2 months using the app
August 27, 2024

sava coffee roasters
United States
1 day using the app