Reviews (204)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive subscription features and outstanding customer support. It supports various subscription models, including trials and one-time purchases, all customizable to match brand and Shopify themes. Merchants commend the responsive support team for their assistance with setup and troubleshooting, enhancing user experience and functionality.

October 27, 2021

Value for money and what a pleasure to use - this app is so simple and the chat help is outstanding. Couldn't recommend more highly.

Lennox Label
Australia
3 months using the app
Subscription Plus replied May 31, 2022

Hi,

Wow! It was our pleasure to read your feedback. Thank you!

Let us know if you ever need any assistance or if you would like to provide some feedback, please.

Kind regards,

July 26, 2021

I just installed the app because Bold Subscriptions said it was no longer available Easy to install and much cheaper than my last Bold Subscription plan.

Tarot Scents
United States
3 months using the app
Subscription Plus replied July 28, 2021

Thank you for your review. We are going to add more features day by day and everything will come at a really affordable price. :)

Kind regards!

December 30, 2021

Very easy to install. The process of installing and setting up the app was very simple. I have tried using other apps for this purpose but the process was very difficult

Herbs For Health
United States
2 months using the app
Subscription Plus replied May 31, 2022

Hi,

Thank you for sharing your experience. We are truly glad you have found our app to be simple and easy to use. Our biggest aim is to create a user-friendly app so that our customers don't waste their precious time.

Let us know if you need any assistance, please.

Cheers! :)

November 20, 2021

Excellent support, extra hours spent on clients needs. I really recommend suscription plus! Simple to use, edit, control and other great things you can do from admin panel.

PETO
Lithuania
2 months using the app
Subscription Plus replied May 31, 2022

Hi,

Thank you for your kind words our dear customer. We are truly humbled by your appreciation of our Customer Experience team's efforts.

Should you need any assistance or have any questions for us, please do reach out to us at any time.

Kind regards,

August 4, 2023

Tarik helped me wonderfull with acomplishing the things that needed to be done. even some coding on their end. world class

Your Best Nutrition
Netherlands
2 months using the app
October 12, 2023

I have been thoroughly impressed with Subscription Plus. It has made managing our subscriptions an absolute breeze. The platform is user-friendly and has streamlined our operations, letting us focus more on creating quality content for our subscribers. The integration with Sky Pilot for consistent delivery of our monthly SVG magazine has been seamless. The support team was also incredibly helpful during the setup process. Overall, Subscription Plus is a must-have for any digital merchant.

The Laser Shark
United States
2 months using the app
September 28, 2023

很好用的软件,尤其是工作人员很耐心的帮我解答相关疑问,在这里特别表扬Khushbu,工作细致耐心有礼貌,希望贵公司越做越好!

Ally2Win
United States
About 1 month using the app
September 3, 2023

great app! needed one where the customers could upgrade their subscription, which was very hard to find, but this one had a nice solution. great customer support also.

Lab-66
United Kingdom
About 1 month using the app
January 5, 2022

great app! Love it! Thanks! I will keep using it and appreciate your great customer service!!!!!!! keep up the good work

Risette Lingerie
Canada
About 1 month using the app
Subscription Plus replied May 31, 2022

Hi,

I hope you are doing great, as we are while reading your amazing review! :) Thank you so much for your kind words.

Let us know should you require any assistance from our end, please. Thank you.

September 20, 2023

First off let me start by saying I like the app. Unfortunately recently I been having issues with it showing on my store. I updated the look of my store which included a new theme. App won't show up and I try doing what I know which is going to theme. Selecting app theme and making sure the apps enables that's as far as I know I try messing around no luck and I see this option within the app "Expert setup
Have our professionals do the job of setting up the app for you. There are no extra costs - we just want you to sit back and focus on your business." I reach out told them my issues and they reply back with "I'm really sorry to hear you are experiencing this issue. Have you added the app block to the product page?" Like if I'm reaching out is cuz I have no idea what's going on. I send them another DM earlier 5:44pm and no response whatsoever. So I started looking for alternatives for a full review and behind the scenes visit my YouTube Channel Oscarag.1 maybe you guys can see what I miss or just to follow my journey. With that in mind good luck and farewell.

Canine's World
United States
Over 2 years using the app