Reviews (209)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for seamlessly integrating subscription services into Shopify stores, boosting customer retention and revenue. They appreciate its ease of use, flexible subscription options, and customization features that match site branding. The support team is praised for being responsive and helpful with setup and troubleshooting. The app is noted for enhancing user experience and adding significant value to businesses, particularly in niche or digital content markets.

June 27, 2024

War schnell und effizient. Danke

Lipp's Imkerei- und Naturprodukte
Germany
39 minutes using the app
March 22, 2024

Very helpful customer service

LWSSOC
United Kingdom
About 1 hour using the app
April 3, 2024

Velmi rychlá reakce a snaží se problém skutečně vyřešit.

Melt
Czechia
2 months using the app
December 20, 2021

We're thrilled to be able to offer our customers a subscription service. The app was easy to set up, and when I ran in to a small snag, customer service was able to quickly help me problem solve! Definitely recommend this app!

Farver Farms
United States
Almost 3 years using the app
Subscription Plus replied May 31, 2022

Hi,

And we are super thrilled you had such an amazing experience with our Customer Experience team. Our team is always there to assist you so please do not hesitate to reach out should you ever come across another issue or want to share some feedback!

Thank you for your kind words! :)

June 30, 2022

I am Japanese and the help chat was also translated into Japanese so I was able to inquire smoothly.
They were very helpful and attentive to details!

サンエスラボ
Japan
Over 2 years using the app
Subscription Plus replied June 30, 2022

Hi,

We are truly happy you found our help chat user-friendly and helpful to foreign merchants too. We are always thriving to do our very best so we are happy you were pleased :)

Should you need anything else, please reach out to us at any time.

Cheers!

August 24, 2023

Very good App and great customer service. We are very satisfied and we recommend it. All our questions were very fast answered and resolved.

WauWau Shop
Germany
About 1 year using the app
October 2, 2023

Sencilla e intuitiva, la recomiendo.

Z Drinks
Spain
About 1 year using the app
October 13, 2023

Ottimo prodotto e eccellente servizio assistenza!
hanno inserito il widget nel mio tema in maniera estremamente rapida

Carmona Pet Food
Italy
11 months using the app
July 26, 2021

It's refreshing to use a subscriptions app that's easy to use, works well, and offers technical support via chat. I have used subscription apps on Shopify for 7+ years and this app stands out; two thumbs up!

Billy's
Canada
8 months using the app
Subscription Plus replied July 28, 2021

Hi,

We are truly glad you liked our app, we really appreciate your kind words. :)

Should you need anything from our end, please do reach out!

March 15, 2023

Customer support is excellent.
New to the app, but getting our questions before launch sorted quickly and efficiently was Saro on the online chat.
Thanks! Looking forward to going live!

Will Powder Limited
United Kingdom
7 months using the app
Subscription Plus replied July 31, 2023

Thank you for your excellent review! We understand the importance of having a quick and efficient customer experience team to address any questions or concerns you may have regarding our Subscription+ app. We are glad to hear that Saro was able to assist and help you with getting your questions sorted before launch. We hope you thoroughly enjoy the app and please don't hesitate to reach out with additional questions or queries!