Reviews (178)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its user-friendly interface, smooth order fulfillment, and wide collection of reasonably priced trending items. They value the dedicated agent support, data analytics tools, and direct connections to factories and suppliers. The app's unique features such as reverse image search for product sourcing and custom packaging options are also praised. Merchants commend the responsive customer service, efficient fulfillment, and seamless Shopify integration.

August 20, 2022

SUP Dropshipping is being the APP that I've needed for months! Had a problem with my previous supplier and they knew how to fix everything. It's just a MUST on your store if you do dropshipping. Special shoutout to YJ, amazing helper and worker, 11/10!

La Chanclería
Spain
25 days using the app
March 9, 2022

First of all. I do not receive any reward or discount for this review! I am dropshipping since 2019 and I have always applied directly to Aliexpress. More cons than pros, I had to choose reliable suppliers. Even if most suppliers I chosen to work with are reliable and serious, the order_process time since the order was placed until it was shipped was an eternity in some casesit used to take almost 8 to 10 days. As a consequence, my customers started to ask,and claim per email. Then the shipping was delayed a while, tracking numbers did not work in some cases , dhl tracking were difficult to track and standard shipping aliexpress delayed a while, Ems delayed up to 40 days in some cases. These cons derived into paypal disputes or a chain of emails asking for orders, anxiety and stress for both sides. Since I am working with Sup dropshipping, my dream of offering a 5 stars service is becoming true, The order_process delays are minimun, and the shipping is fast and affordable . The agents are really polite and help you in all details you need. Say goodby to multiple packages , one arriving after the other, and creating a sensation of lack of brand and unneateness. With Sup dropshipping, your items will be packed into one. Now you can brand your items with the name , logo of your store in labels, bags like best brands and stores do . I truly recommend SupDropshipping to all dropshippers!

KARISHOP
Uruguay
23 days using the app
February 28, 2022

I love this app. Makes the process of sourcing and listing items so much easier! I wish there were more apps like this on the market. I strongly recommend it to you guys.

Ifrise
United States
12 days using the app
May 26, 2023

I was struggling to figure out how to do certain things in the app. Ryan not only solved the problems, he sent me a lot of additional information to help me use the app better.

quxiong
China
9 days using the app
January 5, 2023

Thats my 1. bad review in my life. At the beginning it was everything fine. After that the processing time was sometimes until to 10 days. I write with the contact so much time, they always tell me some story. Ok then I decided to dont order anymore from them. I fulfilled +/- 150 orders with them. After that I get so much refunds because they send BAD quality of products and that is really a BIG NO GO.

I dont recommend this supplier and every seller on aliexpress make a better job.( but choose the supplier with minimum 4 stars ;))

Trendimo
Switzerland
About 2 months using the app
Sup Dropshipping replied January 11, 2023

Hi Trendimo,
Thank you for the feedback. We are very sorry for your unsatisfying experience.

Please kindly send us the proof or comments for the quality issues, and help us to do better for all dropshippers.

For the delivery time problem, it was due to the impact of COVID-19 infection flood after China opening up in December 2022, and the logistics in China are mostly delayed.
We are deeply sorry for that, though we had sent a warning notice in advance.

We value your opinion and suggestions. Could you please respond to your dedicated agent who has been trying to put a smile on your face?

Please accept our sincere apologies, and hope we could get a chance to resume our collaboration. Sup Dropshipping will always be trying our best to satisfy all our clients.

Sup Team

April 26, 2024

KalpKart
India
About 1 month using the app
March 30, 2024

K&T Retail
Jamaica
About 2 months using the app
September 4, 2023

Fiesta Resortwear
India
Over 1 year using the app