Reviews (305)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance sales and customer satisfaction through efficient order management and a reliable supplier network. They appreciate the real-time inventory updates that prevent overselling and the user-friendly interface that integrates seamlessly with Shopify. Key features like custom branding options and a diverse product range are praised for helping merchants source high-quality items and establish a unique brand identity. The app is noted for its smooth order fulfillment process and responsive support team. Additional benefits include reverse image search, print-on-demand services, and automation features that aid in product sourcing and business efficiency, while direct connections with suppliers and factories help reduce costs and boost profitability.
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I work with Sup Dropshipping since last year and all I have to say is that they do an awesome work. My agent is Sunny and we do a great work together. Sunny always answer my questions and help me solve the situations. I recommend Sup Dropshipping!
Very nice platform and a very good service,The costumer service is always perfect. They are always prepared and nice. The app is well done, not complicated.I recommend Sup Dropshipping for all who want to become professional!
I started using this app with my new store and it has been working amazing. One of my favorite features is that they offer POD service. You can design a product with a few clicks and sell it in your store. My customers love my designs and tastes, they really brought me many orders. Their customer service is also helpful. They respond fast and go far and beyond to solve any problems you may have. 5 Stars!
Amazing Customer Service, I really liked their customer support services!
Fast Shipping which accurate Information!
SUP Dropshipping is being the APP that I've needed for months! Had a problem with my previous supplier and they knew how to fix everything. It's just a MUST on your store if you do dropshipping. Special shoutout to YJ, amazing helper and worker, 11/10!
Sup-Dropshipping app is the proper app for dropshippers, they are always ready to help you. I've just using this app for the past few days but I'm totally in love with this app. Countless suppliers, So, finding a winning product with Sup Dropshipping it's not a problem. For me, Sup Dropshipping is not less than a blessing. Great Job guys!
First of all. I do not receive any reward or discount for this review! I am dropshipping since 2019 and I have always applied directly to Aliexpress. More cons than pros, I had to choose reliable suppliers. Even if most suppliers I chosen to work with are reliable and serious, the order_process time since the order was placed until it was shipped was an eternity in some casesit used to take almost 8 to 10 days. As a consequence, my customers started to ask,and claim per email. Then the shipping was delayed a while, tracking numbers did not work in some cases , dhl tracking were difficult to track and standard shipping aliexpress delayed a while, Ems delayed up to 40 days in some cases. These cons derived into paypal disputes or a chain of emails asking for orders, anxiety and stress for both sides. Since I am working with Sup dropshipping, my dream of offering a 5 stars service is becoming true, The order_process delays are minimun, and the shipping is fast and affordable . The agents are really polite and help you in all details you need. Say goodby to multiple packages , one arriving after the other, and creating a sensation of lack of brand and unneateness. With Sup dropshipping, your items will be packed into one. Now you can brand your items with the name , logo of your store in labels, bags like best brands and stores do . I truly recommend SupDropshipping to all dropshippers!
I love this app. Makes the process of sourcing and listing items so much easier! I wish there were more apps like this on the market. I strongly recommend it to you guys.
I was struggling to figure out how to do certain things in the app. Ryan not only solved the problems, he sent me a lot of additional information to help me use the app better.
Thats my 1. bad review in my life. At the beginning it was everything fine. After that the processing time was sometimes until to 10 days. I write with the contact so much time, they always tell me some story. Ok then I decided to dont order anymore from them. I fulfilled +/- 150 orders with them. After that I get so much refunds because they send BAD quality of products and that is really a BIG NO GO.
I dont recommend this supplier and every seller on aliexpress make a better job.( but choose the supplier with minimum 4 stars ;))
Hi Trendimo,
Thank you for the feedback. We are very sorry for your unsatisfying experience.
Please kindly send us the proof or comments for the quality issues, and help us to do better for all dropshippers.
For the delivery time problem, it was due to the impact of COVID-19 infection flood after China opening up in December 2022, and the logistics in China are mostly delayed.
We are deeply sorry for that, though we had sent a warning notice in advance.
We value your opinion and suggestions. Could you please respond to your dedicated agent who has been trying to put a smile on your face?
Please accept our sincere apologies, and hope we could get a chance to resume our collaboration. Sup Dropshipping will always be trying our best to satisfy all our clients.
Sup Team