Reviews (919)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy product customization and branding, particularly praising its seamless Shopify integration and user-friendly interface. They value features like label customization and a wide product range, including health supplements and beauty items. The no upfront payment model is especially beneficial for new entrepreneurs. Additionally, responsive customer support and ongoing updates, such as new skincare and pet care products, enhance the user experience. Merchants are satisfied with the product quality and the ability to sample products before selling.

April 24, 2023

I’m so grateful I came across Supliful. Its model is exactly what I was looking for. I bought a Shopify store that I ended up having to revamp. My goal is to provide natural products for a healthy lifestyle and Supliful helps me do that. I especially love that there is not an upfront cost; it is literally an on-demand fulfillment services. I hope formula customization is a feature in the future.

Vitamins and Beyond
United States
26 days using the app
Brand On Demand Inc. replied April 25, 2023

Hi Vitamins and Beyond,

Thank you for sharing your experience with Supliful! We are delighted to hear that our service has successfully provided the model needed to help you revamp your Shopify store. Our mission is to provide natural products that assist in promoting a healthy lifestyle, and we are glad you found us while achieving this goal. We look forward to supporting your brand on this journey!

Yours truly,
The Supliful Team

February 6, 2023

I like the products. They healthy and affordable.
I recomenden ro anyone who wann have a healthy life .

swedvann
Sweden
25 days using the app
Brand On Demand Inc. replied February 7, 2023

Hi swedvann,

Thank you for the feedback!

We are happy you have joined Supliful and look forward to seeing your business grow.

Yours truly,
The Supliful Team

October 12, 2023

I'm ok with the app, I'm still trying to figure it out though.

Mixilplix Mushroom Supplements
United States
23 days using the app
Brand On Demand Inc. replied October 16, 2023

Hi Mixilplix Mushroom Supplements,

Thank you for downloading and trying out Supliful! We appreciate your feedback and are glad it's been a generally positive experience. We want to ensure all of our users get the most out of the app, so we have dedicated support channels available if you need further help learning how to use the app. If you have any questions or comments on utilizing the features in Supliful, please email us at help@supliful.com, and we'll be more than happy to assist you. Thank you for taking the time to give us your feedback!

Yours truly,
The Suplfiul Team

June 3, 2023

Very good supplier, makes it easier to start your supplement store, the prices could be a bit lower.

Magnus Supplements
Portugal
22 days using the app
Brand On Demand Inc. replied June 5, 2023

Hi Magnus Supplements,

Thank you for your rating and feedback on Supliful. We're glad you've been able to use our platform to start your supplement store, and we appreciate the 4-star rating! We understand that cost is an essential factor for many businesses, and we are always willing to explore options around pricing. But please keep in mind that you are not only paying for the product - you are paying for warehousing, handling, label printing, and packaging as well, which is all included in the product price.

Yours truly,
The Supliful Team

October 24, 2023

Super simple and easy to get started!

EasyGift
South Africa
18 days using the app
Brand On Demand Inc. replied October 26, 2023

Hi EasyGift,

Thank you for your kind words about Supliful! We are delighted you had such a smooth onboarding experience with us and that you find us user-friendly. We constantly strive to make our product as simple and enjoyable to use as possible, so your feedback is very much appreciated. We hope you continue to have a great experience with Supliful.

Yours truly,
The Supliful Team

August 13, 2023

Love the options so far. Really excited to get into supplements, nutrition in general. Anything like a 'meal replacement' blend in the works? Would love to get some suggestions rolling around, I'm personally looking for a blend to tweak.

Sidenote, only real issue I have is that I don't see an easy way to get ahold of anyone for support. I had to sent Instagram messages that took a few days to get back to me.

Nordic Rebirth
United States
13 days using the app
Brand On Demand Inc. replied August 15, 2023

Hi Nordic Rebirth,

Thank you for the excellent feedback! We are thrilled to hear how excited you are to start your supplement brand. We are constantly improving and growing our product catalog, and meal replacement is one of the popular products we are trying to get ahold of.

We are very sorry to hear that you had issues trying to get in touch with our customer support team. We have been experiencing a slight backlog due to a rapid user increase. But we are already taking the needed measures, such as hiring more customer support staff to ensure all of our users are assisted in a timely manner.

Yours truly,
The Supliful Team

March 25, 2023

Haven't had time to really don't go into it yet but I'm about to. Iylt on my ks very quick interesting.

designs for the home
United States
11 days using the app
Brand On Demand Inc. replied March 27, 2023

Hi designs for the home,

Thank you for your review. We look forward t hearing more about your experience with Supliful.

Yours truly,
The Supliful Team

February 12, 2023

Straightforward but takes time to figure things out. A set of instructions on using the canva could go a long way.

Best Life Supplements
United States
7 days using the app
Brand On Demand Inc. replied February 13, 2023

Hi Best Life Supplements,

Thank you for your review!

We do have a step-by-step guide on creating label designs using Canva in our Help Center: https://help.supliful.com/en/articles/6004096-how-to-make-your-supliful-product-labels-in-canva-a-step-by-step-guide

Feel free to reach out to our customer support team in case you ever need any additional help.

Yours truly,
The Supliful Team

September 25, 2022

I used this app to help me launch my own store, and the interface is very straight forward and user friendly.

FreeWRLD
United States
6 days using the app
Brand On Demand Inc. replied September 26, 2022

Hi FreeWRLD,

Thank you for sharing your feedback!

We are happy to hear how easy it was to set up everything. We look forward to shipping your branded products to your customers.

Yours truly,
The Supliful Team

January 20, 2023

Im just starting will tell you hows the product. The branding can be easyer in my opinion... But you have the supplements abd vitamins i need.

The Fitness Valley
Bulgaria
3 days using the app
Brand On Demand Inc. replied January 20, 2023

Hi The Fitness Valley,

Thank you for your feedback!

We are constantly improving our platform to simplify product and brand creation and help creators like yourself grow their businesses.

Yours truly,
The Supliful Team