Reviews (923)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its ease of use and seamless Shopify integration, allowing quick launch and management of branded products. They value the customization options, especially for labels, and praise the responsive customer service. The quality and variety of health supplements and beauty products meet expectations, and the on-demand fulfillment model minimizes initial costs. Educational resources and a fast label approval process further enhance merchant satisfaction.

September 19, 2024

Very good app with very limited shipping routes, as I live in a country not within these shipping locations I cant connect my card, making it unusable. If this was to change it would be a very helpful tool.

GritAndGlory
Ireland
21 days using the app
Brand On Demand Inc. replied September 26, 2024

Hi GritAndGlory,

Thank you so much for your review and for sharing your thoughts with us!

We completely understand your frustration regarding the limited shipping zones. ...

Edited September 25, 2024

Great platform but products pricing is off and shipping costs are too high when factoring the additional subscription fees and the extensive time it takes to create labels/ setup initially. ie Supliful Jojoba Face Oil 30ml wholesale price before we mark it up to sell is $11.50USD when its commercially available anywhere at $13USD - even in higher priced boutiques. It does feel like we are paying ...

My Store
Australia
About 1 month using the app
Brand On Demand Inc. replied September 25, 2024

Hi there,

Thank you so much for your review and for sharing your feedback with us!

We understand how pricing can be a concern, and we want to clarify that the price you see ...

Edited March 27, 2023

App works well. Easily integrated. Good support. I just wish there was a wider array of supplements, less than 60 supplements. There are some pretty common supplements not included that really should be. I think if they can work on increasing the number of supplements, I would increase the rating to a 4 star. The Prices for supplements are also too high, especially for starters. the 15% discount ...

The Wellness Mall
United States
About 2 years using the app
Brand On Demand Inc. replied March 3, 2023

Hi The Wellness Mall,

Thank you for your review of Suplifu! We truly appreciate you taking the time to provide valuable feedback. We're thrilled that our app works well for ...

June 21, 2023

trying to get started, made plenty of labels and all. placed my sample order and have received no feedback. None of my emails have been answered. Would love to start my brand but no answers isnt making it easy

HeliosSupplements
United States
About 1 year using the app
Brand On Demand Inc. replied June 22, 2023

Hi HeliosSupplements,

Thank you for taking your time and leaving us a review!
From what we see, you received feedback on your order with instructions on correcting your ...

May 13, 2023

Would wish supliful could ship to international borders. Losing customers because of this. Help support is hard to navigate and product flavours are limited

PLYDRA
Singapore
3 months using the app
Brand On Demand Inc. replied May 15, 2023

Hi PLYDRA,

Thank you for your review of Supliful! We ensure that all the vital information is available in our Help Center, including the countries we ship to. We encourage ...