SUPLIFUL on‑demand CPG , 706 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy customization of supplements and efficient order processing. It's praised for its data analytics and reporting feature, which aids in understanding customer behavior and sales performance. Many commend the customer support team for their quick and detailed responses. The app is also valued for its wide range of products and resources, making it ideal for those in the custom supplement niche.
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So far so good. I love the user interface and it's super easy to edit templates to your label in Canva. Mockups look awesome, although I'm unsure of how accurate to file they will be until samples received. Excited to release my brand with the quality products Supliful provides. My only hope is that fulfillment and shipping runs as smooth as setup and modification. Wish me luck :)
Hi Blacc Luna,
Thank you for your review and feedback on Supliful. We are delighted to hear that you love our user interface and have successfully customized the label templates with the help of Canva! We work hard to ensure that our product quality is as accurately reflected in the mockups on our site as possible, and we are excited to hear that you chose Supliful for your brand release. We take pride in our fulfillment service to provide fast, secure, reliable shipping so your customers always receive their products without hassle. We hope you have a smooth experience, and we wish you luck with your brand release!
Yours truly,
The Supliful Team
Supliful has been mostly great. The only thing I wish was better is the fulfillment time and if an item is out of stock it takes a while to get back. Maybe anticipate better when a item is about to run out to order ahead of time? Otherwise its been good
Hi EliteSupps,
Thank you for the great review! We understand the frustration that the slow fulfillment times and OOS situations might bring. We are working hard to improve our stock forecasting, as it is often hard to predict when the order volume might grow, especially if we do not get a heads-up from the creators. We always encourage store owners to reach out to us before launching a product campaign to make sure we can provide the required stock volumes.
Yours truly,
The Supliful Team
Suppliful really does take away the hard part of wanting to create your own supplements. The direct connection to shopify, the simplistic user interface, and even the products in the catalog are filled with various information that allows anyone with no experience to get set up and running in no time. Even more, the services they offer can fast track you to a successful business quickly... Truly a blessing. My only recommendation would be if they could have a faster shipping option. I haven't found a subscription or any service that can expedite the processing and shipping times... so most orders are taking at minimum a week to two weeks to get delivered. Would be nice to have the option and I believe it would allocate a lot more business for them and the people that use there services. Otherwise, I've had worse shipping times elsewhere and I have nothing to complain about Suppliful overall. I rate 8/10. Thank you guys for your services!
Hi Runaholics,
Thank you for providing us with such thoughtful feedback and for rating us 8/10! We are grateful that you have experienced the simplicity of our user interface, and we are overjoyed to hear that our fast-track services have helped you greatly. We value customer feedback and consider it when making changes to our services. We are constantly working on improving the processing and shipping times - we hope to make you even more satisfied with Supliful in the future.
Yours truly,
The Supliful Team
I would recommend Supliful because since I've started my online store with them, they've been very helpful in helping me creating this and getting going with all it involves. It's a new venture for me that I wouldn't have been able to do if it wasn't for them. Thanks a lot. I truly appreciate this opportunity.
Hi Creative Edge,
Thank you for your kind words about Supliful; we're delighted to have been a part of helping you create your online store. Our mission is to make it easy for anyone to start building their own successful e-commerce business, and we're happy to hear that our team provided the necessary support to help set up your store and get you going in this venture. We genuinely appreciate your recommendation and value your trust in us.
Yours truly,
The Supliful Team
So many options for supplements, just wish they would update them more often.
Hi TRIBE Performance Solutions,
Thank you for your review of Supliful. We really appreciate it! It's great to hear that you enjoy the variety of supplements we have on offer. We are aware of the need for updates and are currently working on increasing the amount of new products available. Our team is dedicated to offering a selection of high-quality options so some updates may take longer than others while we ensure that each product meets our stringent standards. Thank you again for taking time out of your day to leave this review.
Yours truly,
The Supliful Team
It's been a smooth ride so far. Everything is simplified and easy to handle. The platform is user friend and intuitive. Only one thing, the first order takes a lot of time to process whish is frustrating. But overall, a great service.
Hi Forest Bounties,
Thank you for taking the time to leave a review about your Supliful experience. We're so pleased that you've found our platform to be simplified, user-friendly, and intuitive. It may take some extra time to ship out the first orders. This is because we must verify those first labels to ensure everything is in place and the labels are FDA-compliant. We greatly appreciate your feedback and will continue improving our service to make our user experiences even smoother.
Yours truly,
The Supliful Team
So far I am enjoying tinkering around with the app and just creating an online store. The online store is very easy to use, and it's very simple to learn how to utilize all the tools the online store has to offer. The integration with Shopify as well was extremely easy to do. So far, I have developed my own little shop. Now comes the best part, advertising. The one thing that other manufacturers offer is variety in protein supplements, that gives them a good edge over this app. Even I myself find myself between alternating between different brands because one might do something better than the other. For example when it comes to snacks, the brand Quest has a huge variety in protein supplements or snacks. They have bars, cookies, Oreo cookie flavored protein powder, and the best one of all is their protein chips. I am a huge chip guy, so for a company to offer a snack thats normally my go-to but healthier and just as tasty really reels me in. But overall the supplement app is really easy to use and can be done by just about anyone, all that's left is some more variety and thats all!
There are a few things I want to point out...
- goods that are out of stock should be presentable information, it should not be announced after a purchase for that product goes through. Knowing it's going to go out of stock or is out of stock ahead of time saves a lot of trouble
- there should be a quick chat button to get in touch with support via messaging. I have an order that says it requires me to contact the Shopify team but there is no quickly available button to address it right away. There should be a support button that can either initiate a call or initiate a messaging conversation.
Hi Health Eccentric,
Thank you for such a generous, detailed review of Supliful!
We understand the importance of offering a wide variety of products, so we are constantly looking for new reliable suppliers with excellent products that work and give your customers the value they deserve. Also, we are continuously improving our platform and its features to ensure all the processes are seamless and straightforward, so you would only need to focus on promoting your store and growing sales. Regarding customer support - currently, chat support is available for subscribed users only, so active sellers can reach out to us any time with any questions they might have.
Again, we are very grateful for your feedback and look forward to doing business with you.
Yours truly,
The Supliful Team
Very useful service with much to offer. It could benefit from a bit more selection but has most of the essentials.
Hi OHMNutrition,
Thank you for taking the time to review Supliful; we appreciate your candid feedback! We are pleased to hear that you found our service helpful and were able to get what you needed. We are continually working hard to provide an extensive range of products across all our categories, so we are glad to know that has been helpful so far. We value your input and would love to hear more about your experience with our service and products.
Yours truly,
The Supliful Team
GREAT APP LETS GO! I#m gonna start my business thanks to Supliful! Can#t wait to see how it will turn out.
Hi Ich Nimm Mit,
We’d like to thank you for your 5-star review of Supliful! We are delighted to hear that you will use our app to get your business running, and we wish you much success in your endeavors. We've designed Supliful to help companies build with effectiveness and efficiency, and we can't wait to see what success stories will come from yours.
Yours truly,
The Supliful Team
I'm ok with the app, I'm still trying to figure it out though.
Hi Mixilplix Mushroom Supplements,
Thank you for downloading and trying out Supliful! We appreciate your feedback and are glad it's been a generally positive experience. We want to ensure all of our users get the most out of the app, so we have dedicated support channels available if you need further help learning how to use the app. If you have any questions or comments on utilizing the features in Supliful, please email us at help@supliful.com, and we'll be more than happy to assist you. Thank you for taking the time to give us your feedback!
Yours truly,
The Suplfiul Team