Reviews (923)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its ease of use and seamless Shopify integration, allowing quick launch and management of branded products. They value the customization options, especially for labels, and praise the responsive customer service. The quality and variety of health supplements and beauty products meet expectations, and the on-demand fulfillment model minimizes initial costs. Educational resources and a fast label approval process further enhance merchant satisfaction.

November 26, 2024

So far so good,customer service responds quick, the products the sell look to be top notch, Very Happy with them...

Nugentics
United States
7 days using the app
Brand On Demand Inc. replied November 29, 2024

Hi Nugentics,

Thank you for your positive feedback! We're thrilled to hear you're happy with our quick customer service and the quality of our products. Your satisfaction ...

August 5, 2024

I think you should really look into why your products are not being sold through my Shopify account I can see by the easy to follow information from your site the problem isnt you guys. I was not aware I had to learn all of Shopify functionality to use it.

Body Hacks
United States
6 months using the app
Brand On Demand Inc. replied August 7, 2024

Hi Body Hacks,

Thank you for your 4-star review! We're glad to hear that you find our information easy to follow. We understand navigating Shopify can be challenging, and we' ...

April 11, 2023

Would recommend! Overall a great company to work with. I did experience some minor shipping delays, but would recommend otherwise!

Tree-Fit
United States
Over 2 years using the app
Brand On Demand Inc. replied April 12, 2023

Hi Tree-Fit,

Thank you for your review of Supliful! We are so delighted that you had a great experience with us. We apologize for any delays you encountered concerning ...

February 5, 2024

I love how easy supliful make it to both start and scale your business. The only thing they could improve is to get stock faster. Otherwise top tier business

D'ORG
United Kingdom
About 2 years using the app
Brand On Demand Inc. replied February 7, 2024

Hi D'ORG,

Thank you for the great feedback! We are thrilled you are finding Supliful helpful in growing your business. Our team is constantly working on improving out ...

April 14, 2023

Impressed with the business model, but I wish the cost of goods could be slightly lower considering that they are a middle man between the manufacturer and the retailer.

Gummy Bear
United States
Almost 2 years using the app
Brand On Demand Inc. replied April 17, 2023

Hi Gummy Bear,

Thank you for the generous review! We understand that some prices might seem higher than those of other suppliers, but please bear in mind that the price ...

October 20, 2022

Good so far. Lets see how this goes... Hopefully I can easily add products to my Shopify store and start selling.

Inner G Complete Wellness
United States
Over 1 year using the app
Brand On Demand Inc. replied October 21, 2022

Hi Inner G Complete Wellness,

Thank you for your review!

We look forward to seeing the products you create, and we are here to support you on your brand journey.

Yours truly, ...

April 18, 2023

Everything about Supliful is fantastic from easy to understand tutorial to amazing guidance. The one thing i would love to see is more workout supplement variety and individual supplement availability like Beta Alanine to L-Citruline

EndureShred
United States
Over 1 year using the app
Brand On Demand Inc. replied April 19, 2023

Hi EndureShred,

We greatly appreciate your generous feedback!
We are constantly working on our catalog by adding more diverse products to the selection. Keep a lookout for ...

May 4, 2024

I love this app!

MarveraLife
Malaysia
About 1 year using the app
Brand On Demand Inc. replied May 23, 2024

Hi MarveraLife,

We love your label designs and are looking forward to fulfilling your orders!

Yours truly,
The Supliful Team

May 25, 2023

Pretty good so far. Products are good, good flavors, packaging looks great. It would be perfect if they were faster and if they did shipping to other places like Puerto Rico and LATAM.

Anyi Illas Shop
United States
Over 1 year using the app
Brand On Demand Inc. replied May 26, 2023

Hi Anyi Illas Shop,

Thank you for taking the time to review your experience with Supliful! We're delighted to hear that our products and flavors have been good and the ...

August 13, 2023

Love the options so far. Really excited to get into supplements, nutrition in general. Anything like a 'meal replacement' blend in the works? Would love to get some suggestions rolling around, I'm personally looking for a blend to tweak.

Sidenote, only real issue I have is that I don't see an easy way to get ahold of anyone for support. I had to sent Instagram messages that took a few days to get ...

Nordic Rebirth
United States
Over 1 year using the app
Brand On Demand Inc. replied August 15, 2023

Hi Nordic Rebirth,

Thank you for the excellent feedback! We are thrilled to hear how excited you are to start your supplement brand. We are constantly improving and growing ...