Reviews (915)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration, and user-friendly interface, which streamline the setup and management of online stores. They value the customization options for personalized branding and label design, enhancing market presence. The customer service is noted for being responsive and supportive, aiding in efficient issue resolution. Merchants also praise the quality and variety of products available, catering to diverse customer needs. Features like direct label creation with Canva integration are highlighted, with merchants reporting easier business launch and scaling. Continuous updates keep the platform relevant and valuable for e-commerce.

May 24, 2023

So far, so good!

It is incredibly easy to set up shop and create your brand.

With Supliful you don't have to source suppliers and find a co-packer, it's a one-stop shop.

Ethos
United States
7 months using the app
Brand On Demand Inc. replied May 25, 2023

Hi Ethos,

Thank you for your kind comments about Supliful; we really appreciate the feedback! We are delighted to hear that setting up shop and creating a brand has been an effortless experience for you and that our platform offers a one-stop shop solution. We strive to provide our creators with everything they need to make their business dreams a reality.

Yours truly,
The Supliful Team

January 25, 2024

great products

Wellnessers Dietary Supplements
United Arab Emirates
4 months using the app
Brand On Demand Inc. replied January 30, 2024

Hi Wellnessers Dietary Supplements,

Thank you for the review! We are happy to hear that you find our products great.

Yours truly,
The Supliful Team

September 22, 2022

amazing way to drop ship thank you this will give me a-lot of opportunity to sell. Cant wait to see the outcome of this. Doing 30 Day challenge

Thepureauty
United States
7 months using the app
Brand On Demand Inc. replied September 22, 2022

Hi Thepureauty,

Thank you for the great feedback!

We look forward to seeing your business grow, and we are here to support you along the way.

Yours truly,
The Supliful Team

August 17, 2023

Extremely easy to use store that allows you to customize your products. Takes a while to ship though

Motifite
United States
7 months using the app
Brand On Demand Inc. replied August 21, 2023

Hi Motifite,

Thank you for leaving a 5-star review for Supliful! We're glad you found the customization process simple and easy to use, and we understand your frustration with delayed shipping. Due to a rapid increase in users, we experienced a slight backlog, but our team is doing its best to have all orders out of the warehouse asap. We strive to provide the best customer experience possible and are continually looking to optimize our processes. We thank you for bearing with us while we work hard on making this potential improvement!

Yours truly,
The Supliful Team

January 27, 2023

So far the experience has been seamless and the products really feel high end! I'm so glad to have found a supplier that I can trust and feel secure in the products and blends.

Appalachian Bittersweet
United States
7 months using the app
Brand On Demand Inc. replied January 30, 2023

Hi Appalachian Bittersweet,

Thank you for your feedback!

We are happy to have found us, too, and we look forward to fulfilling your orders.

Yours truly,
The Supliful Team

July 13, 2023

Awesome so far. Easy to add my own custom label and start shipping orders immediately. Shipping hs been faster than usual, even with many international orders

FruitySleep
New Zealand
7 months using the app
Brand On Demand Inc. replied July 14, 2023

Hi FruitySleep,

Thank you so much for your kind words and review, Kristen! We're thrilled to hear that Supliful has made it easy for you to add custom labels and start shipping orders. We understand the value of speedy delivery, especially when processing international orders, and we're glad to know we've exceeded your expectations. Thank you again for sharing your feedback with us - we appreciate it!

Yours truly,
The Supliful Team

August 15, 2023

Supliful is one of the easiest drop shipping suppliers ever. Easy to use, but Customer support could be a bit better.

Essential Rower Nutrition
United States
7 months using the app
Brand On Demand Inc. replied August 17, 2023

Hi Essential Rower Nutrition,

Thank you so much for your positive review of Supliful; we are happy you like the ease and convenience of our drop shipping service. We strive to provide the best user experience possible, and we regret to hear that our customer support could be better. Your feedback is valuable to us, and we'll use it to ensure that our customers receive the top-notch service they deserve. Thanks again for taking the time to share your thoughts with us.

Yours truly,
The Supliful Team

April 15, 2022

Super easy to set up and use, highly recommended! It took me a few clicks to get everything set up and ready to go.

Sygnal Nutrition
United Kingdom
7 months using the app
Brand On Demand Inc. replied April 19, 2022

Hello Sygnal Nutrition,

That you for your feedback!

We are very happy to hear that your onboarding was smooth and easy! We are looking forward to shipping out orders from your store.

Yours truly,
The Supliful Team

July 17, 2022

I used Supliful to standup a 15-product supplement shop in a weekend! The process couldn't have been easier. Initial customer reviews of the products have been great so far! My only complaint - I hate seeing orders in "NEW" taking days to move to "PROCESSING". I'd absolutely pay a higher premium for same or at least next day fulfillment.

Shimshock Supply
United States
7 months using the app
Brand On Demand Inc. replied July 18, 2022

Hi Shimshock Supply,

Thank you so much for the detailed feedback!

We are happy to hear how easy it was for you to set everything up. And we will continue improving our fulfillment processes and times to ensure the orders reach your customers at the fastest times possible.

Yours truly,
The Supliful Team

January 20, 2023

Great Site, Highly recommended for part of your targeted audinece. Simple and great quality design. Love the suggested retail price that way I know I am competing competitively in the market place

Hawkoo
United States
7 months using the app
Brand On Demand Inc. replied January 23, 2023

Hi Hawkoo,

Thank you for the great review!

We are happy to hear you are enjoying Supliful, and we will continue to bring new tools to help your brand grow.

Yours truly,
The Supliful Team