Reviews (923)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its ease of use and seamless Shopify integration, allowing quick launch and management of branded products. They value the customization options, especially for labels, and praise the responsive customer service. The quality and variety of health supplements and beauty products meet expectations, and the on-demand fulfillment model minimizes initial costs. Educational resources and a fast label approval process further enhance merchant satisfaction.
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I would recommend Supliful because since I've started my online store with them, they've been very helpful in helping me creating this and getting going with all it involves. It's a new venture for me that I wouldn't have been able to do if it wasn't for them. Thanks a lot. I truly appreciate this opportunity.
Hi Creative Edge,
Thank you for your kind words about Supliful; we're delighted to have been a part of helping you create your online store. Our mission is to make it easy for anyone to start building their own successful e-commerce business, and we're happy to hear that our team provided the necessary support to help set up your store and get you going in this venture. We genuinely appreciate your recommendation and value your trust in us.
Yours truly,
The Supliful Team
A quality app that integrates well with Shopify. The products themselves have a higher cost than I originally expected, leaving a very tiny margin for my business. They make the initial setup very straight forward. I haven't fulfilled any customer orders yet, so I won't comment on their ability to deliver what they've promised. Overall I am not disappointeed at this stage, and will update after I've used this company for some time.
Hello Sublime Supplements,
Thank you for your detailed review!
We are happy to hear that your experience with Supliful has been smooth so far, and we are looking forward to fulfilling your customer orders.
Yours truly,
The Supliful Team
very responsive to questions and helpful guidance along the way. seamless integration and support. looking forward to what is next.
Hi Nature Fortified,
Thank you for your wonderful review of Supliful, we really appreciate you taking the time to review us. We strive to give our customers the best support experience from start to finish and are glad to hear that we have met or even exceeded your expectations! Our team works hard to ensure our product offers seamless integration and can offer helpful guidance when needed.
Yours truly,
The Supliful Team
****** UPDATE ******
So here is my update on 7/24/2024. Customer services finally got back to me and was helpful. The process takes a little bit of time to learn but now that I understand it better it's fairly easy to use. I ordered my first samples and I'm excited to see how everything goes.
I'll update again once my samples arrive.
******************************************************
I just started using Supliful and already I'm not sure if I will continue with them. i sent two emails already asking question and still not one reply. They have great products but only give the bare minimum info about them for example the Manuka coffee does not state where the beans are from nor does it give the Unique Manuka Factor (UMF) or the Methylglyoxal (MGO) content. I created a custom label so I can add it to my shop but it doesn't tell me if it is in review or not. As stated I emailed twice asking these questions and have not gotten an answer.
For now I will not be adding the products to my shop as my customers expect high quality products but with prompt and reliable customer service. If i can't get answers then I can't provide my customers with the high quality customer service my brand is known for. Hopefully this gets addressed and I can add these coffees to my already amazing product lineup.
Hi Flavorful Brews,
Thank you for your feedback! Given that the review was posted after using the app for only 3 hours, and it would take you some time to create the labels as well, it looks like our team did not have the time yet to get back to you. Email response might take up to a few hours during peak hours. Also, all the information regarding the label review can be found in our Help Center, and we strongly encourage our users to walk through it before starting their brand journey. We hope your further experience with Supliful will be more pleasant, and we look forward to fulfilling your orders.
Yours truly,
The Supliful Team
Supliful has been mostly great. The only thing I wish was better is the fulfillment time and if an item is out of stock it takes a while to get back. Maybe anticipate better when a item is about to run out to order ahead of time? Otherwise its been good
Hi EliteSupps,
Thank you for the great review! We understand the frustration that the slow fulfillment times and OOS situations might bring. We are working hard to improve our stock forecasting, as it is often hard to predict when the order volume might grow, especially if we do not get a heads-up from the creators. We always encourage store owners to reach out to us before launching a product campaign to make sure we can provide the required stock volumes.
Yours truly,
The Supliful Team
Suppliful really does take away the hard part of wanting to create your own supplements. The direct connection to shopify, the simplistic user interface, and even the products in the catalog are filled with various information that allows anyone with no experience to get set up and running in no time. Even more, the services they offer can fast track you to a successful business quickly... Truly a blessing. My only recommendation would be if they could have a faster shipping option. I haven't found a subscription or any service that can expedite the processing and shipping times... so most orders are taking at minimum a week to two weeks to get delivered. Would be nice to have the option and I believe it would allocate a lot more business for them and the people that use there services. Otherwise, I've had worse shipping times elsewhere and I have nothing to complain about Suppliful overall. I rate 8/10. Thank you guys for your services!
Hi Runaholics,
Thank you for providing us with such thoughtful feedback and for rating us 8/10! We are grateful that you have experienced the simplicity of our user interface, and we are overjoyed to hear that our fast-track services have helped you greatly. We value customer feedback and consider it when making changes to our services. We are constantly working on improving the processing and shipping times - we hope to make you even more satisfied with Supliful in the future.
Yours truly,
The Supliful Team
I've been very happy with the Supliful experience so far. I haven't launched my store yet, but I have ordered samples and designed labels and everything in that regard has been excellent. The only improvement I could suggest so far is faster order fulfillment. I'm okay with waiting 3 days before orders ship, but it today's world, other customers may not be.
Overall 4/5 stars so far and ready to launch.
Hi H2O Fit,
Thanks for the positive feedback! We're thrilled you're satisfied with Supliful for your store preparations. Your suggestion about faster order fulfillment is duly noted, and we're actively working on it. We appreciate your support and can't wait to see your store launch successfully. Thanks for choosing Supliful!
Yours truly,
The Supliful Team
Super easy to use and helpful links to customize labels. I would definitely recommend to anyone interested in this market, especially for the value in the price. My only complaint is there are currently no pre-workouts to select from.
Hi Solidity Supplements,
Thank you for sharing your feedback and recommending Supliful to other creators alike. We understand the importance of providing outstanding, bestselling products to your customers, so we are constantly working on broadening our catalog selection. Despite us not having pre-workout-specific products at this time, please make sure you check out our BCAA. It works amazingly as a pre-workout as well: https://supliful.com/catalog/VOX8BCAF
Yours truly,
The Supliful Team
Incredibly good service. The only downside, shipping rates. Including UK suppliers or EU suppliers would highly benefit both costumers and us. 18 USD per package makes the margin profit either 0 or close to it.
Hi Hydra Labs,
Thank you for your generous review! We understand the importance of offering affordable shipping rates and are constantly working now says to improve those. Please note that we have just recently started offering international shipping, and as the order volume continues to grow, we will be able to unlock higher carrier discounts and, as a result, lower the rates for our creators. Again thank you for your support, and we look forward to fulfilling your orders.
Yours truly,
The Supliful Team
I have been in the supplement business for many years. Supliful offers an easy way for anyone to create and start their own business. Easy to use templates for branding and the integration to Shopify is very easy.
Hi Synergize 365,
Thank you for your positive review! We're thrilled to hear Supliful has made starting your supplement business easy. Your feedback on our branding templates and Shopify integration is much appreciated. Wishing you ongoing success in your venture!
Yours truly,
The Supliful Team