Reviews (914)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration, and user-friendly interface, which streamline the setup and management of online stores. They value the customization options for personalized branding and label design, enhancing market presence. The customer service is noted for being responsive and supportive, aiding in efficient issue resolution. Merchants also praise the quality and variety of products available, catering to diverse customer needs. Features like direct label creation with Canva integration are highlighted, with merchants reporting easier business launch and scaling. Continuous updates keep the platform relevant and valuable for e-commerce.

August 6, 2023

So far I am enjoying tinkering around with the app and just creating an online store. The online store is very easy to use, and it's very simple to learn how to utilize all the tools the online store has to offer. The integration with Shopify as well was extremely easy to do. So far, I have developed my own little shop. Now comes the best part, advertising. The one thing that other manufacturers offer is variety in protein supplements, that gives them a good edge over this app. Even I myself find myself between alternating between different brands because one might do something better than the other. For example when it comes to snacks, the brand Quest has a huge variety in protein supplements or snacks. They have bars, cookies, Oreo cookie flavored protein powder, and the best one of all is their protein chips. I am a huge chip guy, so for a company to offer a snack thats normally my go-to but healthier and just as tasty really reels me in. But overall the supplement app is really easy to use and can be done by just about anyone, all that's left is some more variety and thats all!
There are a few things I want to point out...
- goods that are out of stock should be presentable information, it should not be announced after a purchase for that product goes through. Knowing it's going to go out of stock or is out of stock ahead of time saves a lot of trouble
- there should be a quick chat button to get in touch with support via messaging. I have an order that says it requires me to contact the Shopify team but there is no quickly available button to address it right away. There should be a support button that can either initiate a call or initiate a messaging conversation.

Health Eccentric
United States
5 months using the app
Brand On Demand Inc. replied August 8, 2023

Hi Health Eccentric,

Thank you for such a generous, detailed review of Supliful!
We understand the importance of offering a wide variety of products, so we are constantly looking for new reliable suppliers with excellent products that work and give your customers the value they deserve. Also, we are continuously improving our platform and its features to ensure all the processes are seamless and straightforward, so you would only need to focus on promoting your store and growing sales. Regarding customer support - currently, chat support is available for subscribed users only, so active sellers can reach out to us any time with any questions they might have.

Again, we are very grateful for your feedback and look forward to doing business with you.

Yours truly,
The Supliful Team

May 27, 2023

A Powerful Tool with Room for Improvement

Having used Supliful on Shopify for the past few months, I've been largely impressed by the quality and versatility this application offers. This application has been a game-changer for our e-commerce business, hence my 4-star rating.

One of the strongest aspects of Supliful is undoubtedly its user-friendly interface. This allows for a seamless integration with Shopify that is quick and painless. It's clear that the developers have put a lot of thought into making the platform as intuitive as possible. Even for those less technically-inclined, the learning curve for mastering the functions of this app is relatively short.

The variety of features available with Supliful is truly commendable. I appreciate the ability to set up multiple products with different attributes easily. The customization options are diverse, allowing for a high level of flexibility in tailoring the products to suit our brand. This is a huge plus for any business seeking to maintain a consistent and unique brand identity.

The customer support team for Supliful also deserves praise. Whenever we've encountered any challenges, their team has been quick to respond, offering clear, detailed, and helpful solutions. This is a testament to the company's commitment to ensuring user satisfaction, and it's an aspect that truly sets Supliful apart from other similar apps.

However, despite its many strengths, there is one area where I believe Supliful could improve. At the moment, flavor variations for products are treated as separate products within the app. This can lead to a cluttered and potentially confusing display in the store, as well as making inventory management more complex. I would highly recommend that the developers consider updating the app to allow flavor variations to be combined into a single product. This change would significantly enhance the user experience and streamline product management, making Supliful an even more powerful tool for Shopify store owners.

In conclusion, Supliful is a well-designed, feature-rich application that is a boon for any Shopify store. With a few minor improvements, particularly in how it handles product variations, it could easily reach a 5-star rating. I am looking forward to seeing how this application continues to evolve to meet the needs of its users.

Living Elevated
United States
5 months using the app
Brand On Demand Inc. replied May 29, 2023

Hi Living Elevated,

Thank you for sharing your valuable feedback on Supliful. We genuinely appreciate your thoughts and are thrilled to learn that our application has significantly impacted your e-commerce business, earning us a solid 4-star rating. We take great pride in providing a powerful tool that helps businesses thrive.

We are delighted to hear that you have found our user-friendly interface to be a standout feature of Supliful. Our team has invested considerable effort into creating a seamless integration with Shopify, and it's rewarding to know that even those with limited technical expertise can quickly navigate the platform. We also understand the importance of maintaining a consistent and unique brand identity, and we're thrilled that our customization options have offered you the flexibility needed to achieve that.

Your commendation of our customer support team means a lot to us. We strive to provide timely and comprehensive assistance, and we're thrilled that our team has consistently met your expectations. Your satisfaction is our priority, and we will continue to ensure that our support remains top-notch.

And thank you for pointing out the ways we can improve! As a matter of fact, we are already working on a solution that would allow you to combine various flavors under a single product, so it would make your store creation process even more accessible. Keep a look out for newsletters - we will let you know as soon as it goes live!

Yours truly,
The Supliful Team

May 8, 2023

Pretty simple to use. Would recommend to those who have a little time in their day to set up. Try it out!

Antha
United States
5 months using the app
Brand On Demand Inc. replied May 8, 2023

Hi Antha,

Thank you for your review!
We are thrilled to hear how easy you find using Supliful and are here to support you on your brand journey.

Yours truly,
The Supliful Team

July 1, 2023

Supliful is a great app if you're looking to carry supplements. It really is easy to use, easy to add and easy to customize. I gave it 4 stars for a few VERY SIMPLE reasons. I would like to see more products added (There are under 60 items at the time of this review), I would also like to see maybe 2 mockups without the watermark to help out starting business like myself that can't fully invest in the next tier yet and the final reason is the response time to questions. It wasn't horrible, but I had a pending order and I was in a panic because I didn't know wha to do. BUT, the answer was in the FAQ so its not their fault. But I do want to say that if you are on the fence about these guys, you should just pull the trigger.

Freedom Lifestyle
United States
5 months using the app
Brand On Demand Inc. replied July 3, 2023

Hi Freedom Lifestyle,

Thank you for taking the time to leave a review for Supliful! We appreciate the feedback. We're delighted to hear about your overall satisfaction with our app and are pleased that you found it easy to use.

We value all customer concerns and strive to offer a wide variety of products so our creators can find what they’re looking for; we understand how important this is and are constantly growing our selection.

We also realize how important it is for merchants to have a more extensive selection of mockups, as photoshoots can get expensive. That is why we offer the $49 subscription that will allow you to access all the provided mockups without the watermarks.

Thank you again for the great review, and we look forward to supporting your business.

Yours truly,
The Supliful Team

December 6, 2023

C'est très facile a utiliser et l'équipe Supliful est très réactif si toutefois je rencontre des problèmes ou bien si j'ai des questions dont je ne trouve pas la réponse, ils sont toujours la. Je pense que le seul bémol en ce moment ce soit les watermarks sur les produits car je suis sur le plan gratuit et le plan a 49$ ne donne pas vraiment assez d'avantages pour qu'on puisse s'y intéresser. On attend aussi vivement une customisation plus approfondie du produit. Sinon je recommande !

Ms. Strip
Algeria
4 months using the app
Brand On Demand Inc. replied December 8, 2023

Hi Ms. Strip,

Thanks for reviewing Supliful; we're glad you've had a positive experience overall. We're pleased to hear that our support team has always been quick and responsive to any issues or questions you encounter. Rest assured that enhancements are constantly being made, and more in-depth customization will be available soon. We will also update our subscription model by including more great benefits at an even better value! So stay tuned!

Yours truly,
The Supliful Team

January 10, 2024

very good products easy to work with

rampdsups
United States
3 months using the app
Brand On Demand Inc. replied January 12, 2024

Hi rampdsups,

Thank you for your feedback!

Yours truly,
The Supliful Team

Edited March 8, 2022

So far so good. This app is fairly new, so some of the quirks are still being worked out. Although the idea is fairly simple and amazing. They take care of all of my products, shipping, and logistics. I only need to worry about marketing. And the integration with Shopify is seamless. But overall, GoldenSupplements.net would not be able to do it without Supliful!

Golden Supplements
United States
4 months using the app
Brand On Demand Inc. replied March 9, 2022

Hello Golden Supplements,

Thank you for your kind review!

Our team is constantly working on improving the work of our platform, and your feedback motivates us to do even better.

Yours truly,
The Supliful Team

June 20, 2023

Great products, amazing customer service. Real pleasure to with with in a professional and economical setting.

LEITHAL SUPPLEMENTS
Canada
4 months using the app
Brand On Demand Inc. replied June 20, 2023

Hi LEITHAL SUPPLEMENTS,

Thank you for your kind words about our products and customer service. We are delighted to hear that we've been able to meet the needs of your professional situation! We strive to go above and beyond for our creators and ensure each interaction is as pleasant and affordable as possible. It means a lot to us that you recognize the work we do.

Yours truly,
The Supliful Team

November 25, 2022

This app seems to be very good but lets see if it lives up to it. Excited to use this. I am not sure if it works in England though

My Store
United Kingdom
4 months using the app
Brand On Demand Inc. replied November 28, 2022

Hi My Store,

Thank you for the review!

Currently, we do not offer deliveries to the UK. Still, we will be expanding our services in the nearest future, and the following fantastic shipping updates are coming out this week - keep a look out for our newsletters.

Yours truly,
The Supliful Team

December 21, 2022

It is so easy and accessible. Great concept and website layout. Designing your own labels with the super easy canva links have been so much fun. The variety of products not only supplements but coffee and workout stuff gives an even wider range of potential customers. The price margins are flexible and great.

Hope Risers
United States
4 months using the app
Brand On Demand Inc. replied December 21, 2022

Hi Hope Risers,

Thank you for the amazing feedback!

We are thrilled to hear that you are having fun using Supliful, and we look forward to shipping out products with your created labels to your customers.

Yours truly,
The Supliful Team