Reviews (919)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy product customization and branding, particularly praising its seamless Shopify integration and user-friendly interface. They value features like label customization and a wide product range, including health supplements and beauty items. The no upfront payment model is especially beneficial for new entrepreneurs. Additionally, responsive customer support and ongoing updates, such as new skincare and pet care products, enhance the user experience. Merchants are satisfied with the product quality and the ability to sample products before selling.

June 18, 2023

So far, so good. Very helpful customer service and great products, and looking forward to growing with Supliful.

Vita Supps
Australia
About 1 year using the app
Brand On Demand Inc. replied June 19, 2023

Hi Vita Supps,

Thank you for taking the time to review Supliful. We're glad that your experience with us has been positive so far! We're always focused on providing our creators with helpful and friendly service while ensuring they have access to the products they need to succeed. We look forward to seeing your business continue to grow with Supliful and are here when you need us.

Yours truly,
The Supliful Team

November 2, 2023

So far so good. I love the user interface and it's super easy to edit templates to your label in Canva. Mockups look awesome, although I'm unsure of how accurate to file they will be until samples received. Excited to release my brand with the quality products Supliful provides. My only hope is that fulfillment and shipping runs as smooth as setup and modification. Wish me luck :)

Blacc Luna
United States
11 months using the app
Brand On Demand Inc. replied November 6, 2023

Hi Blacc Luna,

Thank you for your review and feedback on Supliful. We are delighted to hear that you love our user interface and have successfully customized the label templates with the help of Canva! We work hard to ensure that our product quality is as accurately reflected in the mockups on our site as possible, and we are excited to hear that you chose Supliful for your brand release. We take pride in our fulfillment service to provide fast, secure, reliable shipping so your customers always receive their products without hassle. We hope you have a smooth experience, and we wish you luck with your brand release!

Yours truly,
The Supliful Team

August 6, 2023

Awesome products. Only feedback is would love more flavors to choose from but aside from that we love it.

Warrior
United States
11 months using the app
Brand On Demand Inc. replied August 8, 2023

Hi Warrior,

Thank you for your kind words about Supliful; we appreciate it. We're glad to see our products have been a hit! We certainly understand how important variety is and we're always looking for new exciting flavors for our catalog. We look forward to exploring new flavor combinations and supporting your business needs.

Yours truly,
The Supliful Team

April 17, 2023

So far beginner experience is great, easy to use website and very helpful FAQs section. Uk shipping next level to elevate supliful.

Shroomo
United Kingdom
10 months using the app
Brand On Demand Inc. replied April 18, 2023

Hi Shroomo,

Thank you for your kind review! We are happy to hear that you find Supliful easy to use. We plan on adding the UK to our shipping destinations list shortly - keep a lookout for our newsletters!

Yours truly,
The Supliful Team

July 24, 2023

Great so far, discovered a bug where supliful charhes the Price i have set tho, so even increasing Price by 105% they just charge me that price + shipping fr all customers who buy

PURENORDICHEALTH
Denmark
10 months using the app
Brand On Demand Inc. replied July 25, 2023

Hi PURENORDICHEALTH,

Thank you for the great review!
There may have been some confusion about how our payment system works.
Our customer support team will reach out to you shortly to assist you with this matter.

Yours truly,
The Supliful Team

April 20, 2023

We started working with Supliful a while ago. We're still setting things up, but so far we really like the concept and features. We're yet to get things up and running to be able to provide more feedback regarding the whole business and fulfilment part.
As for the branding options, it would be great to be able to customize product recipients (i.e. material), and boxes/packages.

NotDrugs
Czechia
10 months using the app
Brand On Demand Inc. replied April 21, 2023

Hi NotDrugs,

Thank you for providing your review and feedback! We're pleased to hear you have had a positive experience with Supliful so far. We value your feedback and are constantly striving to find ways to enhance our services.
We are developing a new subscription plan offering merchants custom packaging, formulations, and many other bonuses. Keep a lookout for our newsletters!

Yours truly,
The Supliful Team

September 13, 2023

I would recommend Supliful because since I've started my online store with them, they've been very helpful in helping me creating this and getting going with all it involves. It's a new venture for me that I wouldn't have been able to do if it wasn't for them. Thanks a lot. I truly appreciate this opportunity.

Creative Edge
United States
9 months using the app
Brand On Demand Inc. replied September 15, 2023

Hi Creative Edge,

Thank you for your kind words about Supliful; we're delighted to have been a part of helping you create your online store. Our mission is to make it easy for anyone to start building their own successful e-commerce business, and we're happy to hear that our team provided the necessary support to help set up your store and get you going in this venture. We genuinely appreciate your recommendation and value your trust in us.

Yours truly,
The Supliful Team

March 13, 2022

A quality app that integrates well with Shopify. The products themselves have a higher cost than I originally expected, leaving a very tiny margin for my business. They make the initial setup very straight forward. I haven't fulfilled any customer orders yet, so I won't comment on their ability to deliver what they've promised. Overall I am not disappointeed at this stage, and will update after I've used this company for some time.

sublime.supplements.store
Canada
9 months using the app
Brand On Demand Inc. replied March 14, 2022

Hello Sublime Supplements,

Thank you for your detailed review!

We are happy to hear that your experience with Supliful has been smooth so far, and we are looking forward to fulfilling your customer orders.

Yours truly,
The Supliful Team

June 23, 2023

very responsive to questions and helpful guidance along the way. seamless integration and support. looking forward to what is next.

Nature Fortified
United States
9 months using the app
Brand On Demand Inc. replied June 26, 2023

Hi Nature Fortified,

Thank you for your wonderful review of Supliful, we really appreciate you taking the time to review us. We strive to give our customers the best support experience from start to finish and are glad to hear that we have met or even exceeded your expectations! Our team works hard to ensure our product offers seamless integration and can offer helpful guidance when needed.

Yours truly,
The Supliful Team

November 3, 2023

Supliful has been mostly great. The only thing I wish was better is the fulfillment time and if an item is out of stock it takes a while to get back. Maybe anticipate better when a item is about to run out to order ahead of time? Otherwise its been good

EliteSupps
United States
8 months using the app
Brand On Demand Inc. replied November 6, 2023

Hi EliteSupps,

Thank you for the great review! We understand the frustration that the slow fulfillment times and OOS situations might bring. We are working hard to improve our stock forecasting, as it is often hard to predict when the order volume might grow, especially if we do not get a heads-up from the creators. We always encourage store owners to reach out to us before launching a product campaign to make sure we can provide the required stock volumes.

Yours truly,
The Supliful Team