Reviews (918)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy product customization and branding, particularly praising its seamless Shopify integration and user-friendly interface. They value features like label customization and a wide product range, including health supplements and beauty items. The no upfront payment model is especially beneficial for new entrepreneurs. Additionally, responsive customer support and ongoing updates, such as new skincare and pet care products, enhance the user experience. Merchants are satisfied with the product quality and the ability to sample products before selling.
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Suppliful really does take away the hard part of wanting to create your own supplements. The direct connection to shopify, the simplistic user interface, and even the products in the catalog are filled with various information that allows anyone with no experience to get set up and running in no time. Even more, the services they offer can fast track you to a successful business quickly... Truly a blessing. My only recommendation would be if they could have a faster shipping option. I haven't found a subscription or any service that can expedite the processing and shipping times... so most orders are taking at minimum a week to two weeks to get delivered. Would be nice to have the option and I believe it would allocate a lot more business for them and the people that use there services. Otherwise, I've had worse shipping times elsewhere and I have nothing to complain about Suppliful overall. I rate 8/10. Thank you guys for your services!
Hi Runaholics,
Thank you for providing us with such thoughtful feedback and for rating us 8/10! We are grateful that you have experienced the simplicity of our user interface, and we are overjoyed to hear that our fast-track services have helped you greatly. We value customer feedback and consider it when making changes to our services. We are constantly working on improving the processing and shipping times - we hope to make you even more satisfied with Supliful in the future.
Yours truly,
The Supliful Team
Incredibly good service. The only downside, shipping rates. Including UK suppliers or EU suppliers would highly benefit both costumers and us. 18 USD per package makes the margin profit either 0 or close to it.
Hi Hydra Labs,
Thank you for your generous review! We understand the importance of offering affordable shipping rates and are constantly working now says to improve those. Please note that we have just recently started offering international shipping, and as the order volume continues to grow, we will be able to unlock higher carrier discounts and, as a result, lower the rates for our creators. Again thank you for your support, and we look forward to fulfilling your orders.
Yours truly,
The Supliful Team
So far I'm enjoying my experience. It would be nice to have some customization options and more flavors for things but overall its very simple and easy to use.
Hi StellarFit,
Thanks for taking the time to review Supliful! Your feedback is invaluable to us. Thank you for noting that you want more customization options and flavors available. We will forward this message to our product team so they can use your input as we work towards making further improvements.
Yours truly,
The Supliful Team
Very useful service with much to offer. It could benefit from a bit more selection but has most of the essentials.
Hi OHMNutrition,
Thank you for taking the time to review Supliful; we appreciate your candid feedback! We are pleased to hear that you found our service helpful and were able to get what you needed. We are continually working hard to provide an extensive range of products across all our categories, so we are glad to know that has been helpful so far. We value your input and would love to hear more about your experience with our service and products.
Yours truly,
The Supliful Team
So far I am enjoying tinkering around with the app and just creating an online store. The online store is very easy to use, and it's very simple to learn how to utilize all the tools the online store has to offer. The integration with Shopify as well was extremely easy to do. So far, I have developed my own little shop. Now comes the best part, advertising. The one thing that other manufacturers offer is variety in protein supplements, that gives them a good edge over this app. Even I myself find myself between alternating between different brands because one might do something better than the other. For example when it comes to snacks, the brand Quest has a huge variety in protein supplements or snacks. They have bars, cookies, Oreo cookie flavored protein powder, and the best one of all is their protein chips. I am a huge chip guy, so for a company to offer a snack thats normally my go-to but healthier and just as tasty really reels me in. But overall the supplement app is really easy to use and can be done by just about anyone, all that's left is some more variety and thats all!
There are a few things I want to point out...
- goods that are out of stock should be presentable information, it should not be announced after a purchase for that product goes through. Knowing it's going to go out of stock or is out of stock ahead of time saves a lot of trouble
- there should be a quick chat button to get in touch with support via messaging. I have an order that says it requires me to contact the Shopify team but there is no quickly available button to address it right away. There should be a support button that can either initiate a call or initiate a messaging conversation.
Hi Health Eccentric,
Thank you for such a generous, detailed review of Supliful!
We understand the importance of offering a wide variety of products, so we are constantly looking for new reliable suppliers with excellent products that work and give your customers the value they deserve. Also, we are continuously improving our platform and its features to ensure all the processes are seamless and straightforward, so you would only need to focus on promoting your store and growing sales. Regarding customer support - currently, chat support is available for subscribed users only, so active sellers can reach out to us any time with any questions they might have.
Again, we are very grateful for your feedback and look forward to doing business with you.
Yours truly,
The Supliful Team
A Powerful Tool with Room for Improvement
Having used Supliful on Shopify for the past few months, I've been largely impressed by the quality and versatility this application offers. This application has been a game-changer for our e-commerce business, hence my 4-star rating.
One of the strongest aspects of Supliful is undoubtedly its user-friendly interface. This allows for a seamless integration with Shopify that is quick and painless. It's clear that the developers have put a lot of thought into making the platform as intuitive as possible. Even for those less technically-inclined, the learning curve for mastering the functions of this app is relatively short.
The variety of features available with Supliful is truly commendable. I appreciate the ability to set up multiple products with different attributes easily. The customization options are diverse, allowing for a high level of flexibility in tailoring the products to suit our brand. This is a huge plus for any business seeking to maintain a consistent and unique brand identity.
The customer support team for Supliful also deserves praise. Whenever we've encountered any challenges, their team has been quick to respond, offering clear, detailed, and helpful solutions. This is a testament to the company's commitment to ensuring user satisfaction, and it's an aspect that truly sets Supliful apart from other similar apps.
However, despite its many strengths, there is one area where I believe Supliful could improve. At the moment, flavor variations for products are treated as separate products within the app. This can lead to a cluttered and potentially confusing display in the store, as well as making inventory management more complex. I would highly recommend that the developers consider updating the app to allow flavor variations to be combined into a single product. This change would significantly enhance the user experience and streamline product management, making Supliful an even more powerful tool for Shopify store owners.
In conclusion, Supliful is a well-designed, feature-rich application that is a boon for any Shopify store. With a few minor improvements, particularly in how it handles product variations, it could easily reach a 5-star rating. I am looking forward to seeing how this application continues to evolve to meet the needs of its users.
Hi Living Elevated,
Thank you for sharing your valuable feedback on Supliful. We genuinely appreciate your thoughts and are thrilled to learn that our application has significantly impacted your e-commerce business, earning us a solid 4-star rating. We take great pride in providing a powerful tool that helps businesses thrive.
We are delighted to hear that you have found our user-friendly interface to be a standout feature of Supliful. Our team has invested considerable effort into creating a seamless integration with Shopify, and it's rewarding to know that even those with limited technical expertise can quickly navigate the platform. We also understand the importance of maintaining a consistent and unique brand identity, and we're thrilled that our customization options have offered you the flexibility needed to achieve that.
Your commendation of our customer support team means a lot to us. We strive to provide timely and comprehensive assistance, and we're thrilled that our team has consistently met your expectations. Your satisfaction is our priority, and we will continue to ensure that our support remains top-notch.
And thank you for pointing out the ways we can improve! As a matter of fact, we are already working on a solution that would allow you to combine various flavors under a single product, so it would make your store creation process even more accessible. Keep a look out for newsletters - we will let you know as soon as it goes live!
Yours truly,
The Supliful Team
Pretty simple to use. Would recommend to those who have a little time in their day to set up. Try it out!
Hi Antha,
Thank you for your review!
We are thrilled to hear how easy you find using Supliful and are here to support you on your brand journey.
Yours truly,
The Supliful Team
Supliful is a great app if you're looking to carry supplements. It really is easy to use, easy to add and easy to customize. I gave it 4 stars for a few VERY SIMPLE reasons. I would like to see more products added (There are under 60 items at the time of this review), I would also like to see maybe 2 mockups without the watermark to help out starting business like myself that can't fully invest in the next tier yet and the final reason is the response time to questions. It wasn't horrible, but I had a pending order and I was in a panic because I didn't know wha to do. BUT, the answer was in the FAQ so its not their fault. But I do want to say that if you are on the fence about these guys, you should just pull the trigger.
Hi Freedom Lifestyle,
Thank you for taking the time to leave a review for Supliful! We appreciate the feedback. We're delighted to hear about your overall satisfaction with our app and are pleased that you found it easy to use.
We value all customer concerns and strive to offer a wide variety of products so our creators can find what they’re looking for; we understand how important this is and are constantly growing our selection.
We also realize how important it is for merchants to have a more extensive selection of mockups, as photoshoots can get expensive. That is why we offer the $49 subscription that will allow you to access all the provided mockups without the watermarks.
Thank you again for the great review, and we look forward to supporting your business.
Yours truly,
The Supliful Team
So far so good. This app is fairly new, so some of the quirks are still being worked out. Although the idea is fairly simple and amazing. They take care of all of my products, shipping, and logistics. I only need to worry about marketing. And the integration with Shopify is seamless. But overall, GoldenSupplements.net would not be able to do it without Supliful!
Hello Golden Supplements,
Thank you for your kind review!
Our team is constantly working on improving the work of our platform, and your feedback motivates us to do even better.
Yours truly,
The Supliful Team
Great products, amazing customer service. Real pleasure to with with in a professional and economical setting.
Hi LEITHAL SUPPLEMENTS,
Thank you for your kind words about our products and customer service. We are delighted to hear that we've been able to meet the needs of your professional situation! We strive to go above and beyond for our creators and ensure each interaction is as pleasant and affordable as possible. It means a lot to us that you recognize the work we do.
Yours truly,
The Supliful Team