Reviews (918)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy product customization and branding, particularly praising its seamless Shopify integration and user-friendly interface. They value features like label customization and a wide product range, including health supplements and beauty items. The no upfront payment model is especially beneficial for new entrepreneurs. Additionally, responsive customer support and ongoing updates, such as new skincare and pet care products, enhance the user experience. Merchants are satisfied with the product quality and the ability to sample products before selling.

July 1, 2023

Having used Supliful on Shopify for the past few months, I've been largely impressed by the quality and versatility this application offers. This application has been a game-changer for our e-commerce business, hence my 4-star rating.

The product creation process is well-organized, and Supliful provides all the necessary tools and resources to help businesses create high-quality products. From product descriptions to ...

Ma boutique
France
3 months using the app
Brand On Demand Inc. replied July 3, 2023

Hi Ma boutique,

Thank you for taking the time to review Supliful and giving us a 4-star rating. It means a lot to us that our product has been a game-changer for your e-commerce business, and we're delighted you've found our product creation process to be well-organized. At Supliful, we always strive to provide the best tools and resources so that businesses can create high-quality products. We work hard to improve and innovate our product constantly, so please keep giving us your valuable feedback so we can ensure you get the best experience possible!

Yours truly,
The Supliful Team

October 29, 2023

Great to work with suplifu

elfygummies
Canada
3 months using the app
Brand On Demand Inc. replied October 31, 2023

Hi elfygummies,

Thank you for the wonderful review. It's great to work with you, too!

Yours truly,
The Supliful Team

April 13, 2023

Really impressed and cannot wait to get running. The only thing i wish we could do on the free sub is have watermarks off of the pics

Pinnacle Sups
United States
3 months using the app
Brand On Demand Inc. replied April 14, 2023

Hi Pinnacle Sups,

Thank you for the great review! We are thrilled to hear you enjoy using Supliful. We understand the need for creators to have more product images - that is why we offer those for a small monthly fee vs. what it would cost to create those yourself (order samples, hire a photographer, get equipment, etc.). Nevertheless, we look forward to fulfilling your orders.

Yours truly,
The Supliful Team

December 4, 2022

This is a great store to create your own brand on Supplements. But the only problem in my opinion is, that they only ship to the US currently, and not worldwide.

Redhours
Germany
3 months using the app
Brand On Demand Inc. replied December 5, 2022

Hi Redhours,

Thank you for the great feedback!

Great news - starting today, we offer to ship to Australia, Canada, and Western Europe! We will expand our delivery range more with time - keep a lookout for those newsletters.

Yours truly,
The Supliful Team

March 8, 2023

Good Supplier, the product is okay, the price is reasonable. the only thing I dont agree is the $6 shipping for a 1-4 day first class shipping (Mostly it takes 4 days). They couldve gone low price with that shipping or use priority shipping. But overall I am liking the app

theartisancoffee
United States
3 months using the app
Brand On Demand Inc. replied March 9, 2023

Hi theartisancoffee,

Thank you for your honest review! We're so glad to hear you've had a good experience with Supliful and appreciate your feedback. We strive to offer the best product selection and value at reasonable prices and will be sure to look into ways to improve our shipping policies.

Yours truly,
The Supliful Team

November 25, 2022

I like that they put your label on the products and ship them out to your customers. so you dont have to fulfill the your orders

Consciousness In Fitness
United States
3 months using the app
Brand On Demand Inc. replied November 28, 2022

Hi Consciousness In Fitness,

Thank you for your feedback!

That is precisely what we are here for - to help you focus on growing and expanding your business, while we do everything in the back.

Yours truly,
The Supliful Team

March 13, 2023

i like i wish there were more flavors for the whey protien such as vanilla and other flavors that i could sell but i think its a pretty good site tho

Smoothie2Go
United States
3 months using the app
Brand On Demand Inc. replied March 14, 2023

Hi Smoothie2Go,

Thank you for the kind words! We appreciate your reviews and are glad to hear you find Supliful to be a pretty good site. We'll keep your wishes in mind as we look towards sourcing more flavors of offered products.

Yours truly,
The Supliful Team

December 11, 2022

So far so good, but because I am in the beginning of this process, I am giving it 4 stars all together for the website, content and ease of use. I will update it to 5 stars as soon as I see that it's actually working as I hope it is, with order fullfiling and shipping/delivery.

Mastery of Peace
United Kingdom
2 months using the app
Brand On Demand Inc. replied December 12, 2022

Hi Mastery of Peace,

Thank you for the sincere feedback!

We genuinely hope we meet all your expectations and look forward to fulfilling your orders.

Yours truly,
The Supliful Team

April 20, 2023

The idea behind Supliful is a very good one, I have not seen anyone do a print-on-demand service for supplements before. A few improvements could be made like instead of showing the prices in USD also have the ability to show the prices in AUD as well as any other places you supply too. Another good thing as well would be to have a better customer service experience, I've found many times that I would rather speak to a person rather than go to an faq pr automatic question-answering bot. I do understand it is a bit tricky as you are based in the USA however a bit unfortunate for customers in Australia. A few pointers to take away; Improve customer service, and make pricing more transparent. Thats all I can really comment on if those were improved then I would have no issue changing the 4 to a 5 star.

Euphoric Apparel
Australia
2 months using the app
Brand On Demand Inc. replied April 21, 2023

Hi Euphoric Apparel,

Thank you for the great, detailed review!

We understand that we have merchants worldwide, but for convenience, we are currently sticking to a single currency. All merchants can easily set up their own currency in their stores.

Righ now, we offer live chat support for all of our subscribed users. At the same time, we are constantly updating our Help Center and chat bot to make sure you have access to all the necessary information at all times.

We thank you for your amazing feedback, and we will continue working towards improving both our platform and service.

Yours truly,
The Supliful Team

September 22, 2022

I love how easy this app is to use and how well it integrates with my store. It works seamlessly with Canva, which makes creating labels a breeze. I gave it 4 stars because they do not ship to Canada, otherwise I would give it 5.

CirceMoon
Canada
2 months using the app
Brand On Demand Inc. replied September 22, 2022

Hi CirceMoon,

Thank you for the fantastic review!

We are thrilled to hear how easy it was for you to set up your store and create branded products! We hope we will soon be able to ship not only to Canada but to other parts of the world.

Yours truly,
The Supliful Team