Reviews (914)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration, and user-friendly interface, which streamline the setup and management of online stores. They value the customization options for personalized branding and label design, enhancing market presence. The customer service is noted for being responsive and supportive, aiding in efficient issue resolution. Merchants also praise the quality and variety of products available, catering to diverse customer needs. Features like direct label creation with Canva integration are highlighted, with merchants reporting easier business launch and scaling. Continuous updates keep the platform relevant and valuable for e-commerce.

May 5, 2023

Very simple and user friendly. Perfect for dropshipping. I would highly recomend supliful for your dropshipping needs.

VItalFlex
Sweden
About 1 month using the app
Brand On Demand Inc. replied May 8, 2023

Hi VItalFlex,

Thank you for your kind review! We are happy to hear that you find Supliful easy to use. Our team strives to make a top-notch user experience that makes it easy to find what you need with just a few clicks and we are glad you are enjoying the hard work they put in!

Yours truly,
The Supliful Team

January 8, 2024

Just got started with Supliful. I love the concept. It seems to work pretty well integrating with my new Shopify store. It's pretty straightforward getting it all going and they offer tutorials to guide you along the process. So far they have been responsive and it seems like they want you to succeed.

Rising Earth Wellness
United States
21 days using the app
Brand On Demand Inc. replied January 10, 2024

Hi Rising Earth Wellness,

Thank you for the amazing feedback! We are thrilled to hear how straightforward the setup process was for you. We are always here rooting for our creators and ready to help you, as we succeed only if you succeed.

Yours truly,
The Supliful Team

August 14, 2023

It's been a smooth ride so far. Everything is simplified and easy to handle. The platform is user friend and intuitive. Only one thing, the first order takes a lot of time to process whish is frustrating. But overall, a great service.

Forest Bounties
Germany
About 1 month using the app
Brand On Demand Inc. replied August 17, 2023

Hi Forest Bounties,

Thank you for taking the time to leave a review about your Supliful experience. We're so pleased that you've found our platform to be simplified, user-friendly, and intuitive. It may take some extra time to ship out the first orders. This is because we must verify those first labels to ensure everything is in place and the labels are FDA-compliant. We greatly appreciate your feedback and will continue improving our service to make our user experiences even smoother.

Yours truly,
The Supliful Team

March 6, 2024

I've been very happy with the Supliful experience so far. I haven't launched my store yet, but I have ordered samples and designed labels and everything in that regard has been excellent. The only improvement I could suggest so far is faster order fulfillment. I'm okay with waiting 3 days before orders ship, but it today's world, other customers may not be.

Overall 4/5 stars so far and ready to launch.

H2O Fit
United States
2 days using the app
Brand On Demand Inc. replied March 8, 2024

Hi H2O Fit,

Thanks for the positive feedback! We're thrilled you're satisfied with Supliful for your store preparations. Your suggestion about faster order fulfillment is duly noted, and we're actively working on it. We appreciate your support and can't wait to see your store launch successfully. Thanks for choosing Supliful!

Yours truly,
The Supliful Team

September 26, 2023

Awesome platform, great quality. A bit expensive

Serraphal
Australia
27 days using the app
Brand On Demand Inc. replied September 28, 2023

Hi Serraphal,

Thank you for the generous rating and review! We understand that merchants need affordable prices when it comes to product sourcing and order fulfillment. Please keep in mind that our product prices are made up not only of the product but also of warehousing, handling, and labeling. We greatly appreciate your feedback and hope to hear more about your journey.

Yours truly,
The Supliful Team

November 1, 2022

I use this app to hand the fulfillment of supplements for my shopify store. My main gripe is that they don't ship out of the U.S. and don't have chocolate/vanilla protein powders, the most sought after flavors. Aside from that I see they are trying to improve & while I haven't received or shipped any items from them yet I'll be looking forward to seeing how they use these reviews to improve their setup. I love the concept

SportStylez
United States
27 days using the app
Brand On Demand Inc. replied November 2, 2022

Hi SportStylez,

Thank you for such a detailed review!

All of our orders are shipped from our US warehouse even if some of the suppliers and their products originally come from Europe.

We currently carry two kinds of chocolate protein and a vanilla complete meal replacement that contains the same amount of protein in it.

We also love to receive product suggestions from our creators - feel free to reach out to our customer support team to submit your recommendations.

Yours truly,
The Supliful Team

April 24, 2023

I’m so grateful I came across Supliful. Its model is exactly what I was looking for. I bought a Shopify store that I ended up having to revamp. My goal is to provide natural products for a healthy lifestyle and Supliful helps me do that. I especially love that there is not an upfront cost; it is literally an on-demand fulfillment services. I hope formula customization is a feature in the future.

Vitamins and Beyond
United States
26 days using the app
Brand On Demand Inc. replied April 25, 2023

Hi Vitamins and Beyond,

Thank you for sharing your experience with Supliful! We are delighted to hear that our service has successfully provided the model needed to help you revamp your Shopify store. Our mission is to provide natural products that assist in promoting a healthy lifestyle, and we are glad you found us while achieving this goal. We look forward to supporting your brand on this journey!

Yours truly,
The Supliful Team

February 6, 2023

I like the products. They healthy and affordable.
I recomenden ro anyone who wann have a healthy life .

swedvann
Sweden
25 days using the app
Brand On Demand Inc. replied February 7, 2023

Hi swedvann,

Thank you for the feedback!

We are happy you have joined Supliful and look forward to seeing your business grow.

Yours truly,
The Supliful Team

October 12, 2023

I'm ok with the app, I'm still trying to figure it out though.

Mixilplix Mushroom Supplements
United States
23 days using the app
Brand On Demand Inc. replied October 16, 2023

Hi Mixilplix Mushroom Supplements,

Thank you for downloading and trying out Supliful! We appreciate your feedback and are glad it's been a generally positive experience. We want to ensure all of our users get the most out of the app, so we have dedicated support channels available if you need further help learning how to use the app. If you have any questions or comments on utilizing the features in Supliful, please email us at help@supliful.com, and we'll be more than happy to assist you. Thank you for taking the time to give us your feedback!

Yours truly,
The Suplfiul Team

June 3, 2023

Very good supplier, makes it easier to start your supplement store, the prices could be a bit lower.

Magnus Supplements
Portugal
22 days using the app
Brand On Demand Inc. replied June 5, 2023

Hi Magnus Supplements,

Thank you for your rating and feedback on Supliful. We're glad you've been able to use our platform to start your supplement store, and we appreciate the 4-star rating! We understand that cost is an essential factor for many businesses, and we are always willing to explore options around pricing. But please keep in mind that you are not only paying for the product - you are paying for warehousing, handling, label printing, and packaging as well, which is all included in the product price.

Yours truly,
The Supliful Team