Reviews (914)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless integration, and user-friendly interface, which streamline the setup and management of online stores. They value the customization options for personalized branding and label design, enhancing market presence. The customer service is noted for being responsive and supportive, aiding in efficient issue resolution. Merchants also praise the quality and variety of products available, catering to diverse customer needs. Features like direct label creation with Canva integration are highlighted, with merchants reporting easier business launch and scaling. Continuous updates keep the platform relevant and valuable for e-commerce.
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A quality app that integrates well with Shopify. The products themselves have a higher cost than I originally expected, leaving a very tiny margin for my business. They make the initial setup very straight forward. I haven't fulfilled any customer orders yet, so I won't comment on their ability to deliver what they've promised. Overall I am not disappointeed at this stage, and will update after I've used this company for some time.
Hello Sublime Supplements,
Thank you for your detailed review!
We are happy to hear that your experience with Supliful has been smooth so far, and we are looking forward to fulfilling your customer orders.
Yours truly,
The Supliful Team
very responsive to questions and helpful guidance along the way. seamless integration and support. looking forward to what is next.
Hi Nature Fortified,
Thank you for your wonderful review of Supliful, we really appreciate you taking the time to review us. We strive to give our customers the best support experience from start to finish and are glad to hear that we have met or even exceeded your expectations! Our team works hard to ensure our product offers seamless integration and can offer helpful guidance when needed.
Yours truly,
The Supliful Team
Supliful has been mostly great. The only thing I wish was better is the fulfillment time and if an item is out of stock it takes a while to get back. Maybe anticipate better when a item is about to run out to order ahead of time? Otherwise its been good
Hi EliteSupps,
Thank you for the great review! We understand the frustration that the slow fulfillment times and OOS situations might bring. We are working hard to improve our stock forecasting, as it is often hard to predict when the order volume might grow, especially if we do not get a heads-up from the creators. We always encourage store owners to reach out to us before launching a product campaign to make sure we can provide the required stock volumes.
Yours truly,
The Supliful Team
Suppliful really does take away the hard part of wanting to create your own supplements. The direct connection to shopify, the simplistic user interface, and even the products in the catalog are filled with various information that allows anyone with no experience to get set up and running in no time. Even more, the services they offer can fast track you to a successful business quickly... Truly a blessing. My only recommendation would be if they could have a faster shipping option. I haven't found a subscription or any service that can expedite the processing and shipping times... so most orders are taking at minimum a week to two weeks to get delivered. Would be nice to have the option and I believe it would allocate a lot more business for them and the people that use there services. Otherwise, I've had worse shipping times elsewhere and I have nothing to complain about Suppliful overall. I rate 8/10. Thank you guys for your services!
Hi Runaholics,
Thank you for providing us with such thoughtful feedback and for rating us 8/10! We are grateful that you have experienced the simplicity of our user interface, and we are overjoyed to hear that our fast-track services have helped you greatly. We value customer feedback and consider it when making changes to our services. We are constantly working on improving the processing and shipping times - we hope to make you even more satisfied with Supliful in the future.
Yours truly,
The Supliful Team
Would recommend! Overall a great company to work with. I did experience some minor shipping delays, but would recommend otherwise!
Hi Tree-Fit,
Thank you for your review of Supliful! We are so delighted that you had a great experience with us. We apologize for any delays you encountered concerning shipping and will strive to provide faster delivery times in the future. If you ever have any questions about our services or need assistance down the road, please feel free to reach out—we're here for you!
Yours truly,
The Supliful Team
Incredibly good service. The only downside, shipping rates. Including UK suppliers or EU suppliers would highly benefit both costumers and us. 18 USD per package makes the margin profit either 0 or close to it.
Hi Hydra Labs,
Thank you for your generous review! We understand the importance of offering affordable shipping rates and are constantly working now says to improve those. Please note that we have just recently started offering international shipping, and as the order volume continues to grow, we will be able to unlock higher carrier discounts and, as a result, lower the rates for our creators. Again thank you for your support, and we look forward to fulfilling your orders.
Yours truly,
The Supliful Team
Very useful service with much to offer. It could benefit from a bit more selection but has most of the essentials.
Hi OHMNutrition,
Thank you for taking the time to review Supliful; we appreciate your candid feedback! We are pleased to hear that you found our service helpful and were able to get what you needed. We are continually working hard to provide an extensive range of products across all our categories, so we are glad to know that has been helpful so far. We value your input and would love to hear more about your experience with our service and products.
Yours truly,
The Supliful Team
So far I'm enjoying my experience. It would be nice to have some customization options and more flavors for things but overall its very simple and easy to use.
Hi StellarFit,
Thanks for taking the time to review Supliful! Your feedback is invaluable to us. Thank you for noting that you want more customization options and flavors available. We will forward this message to our product team so they can use your input as we work towards making further improvements.
Yours truly,
The Supliful Team
Good Application but they need to put a stock so we can see
Hi naturalis nutrimentum,
Thank you for the positive feedback! We greatly appreciate your suggestions and are working on ways to help creators better understand the current stock levels. We hope to introduce the new solution very soon. Thank you for being with us!
Yours truly,
The Supliful Team
all in one a great application and definitely the market leader with great product and a professional dashboard an all. The reason for 4 Stars is, that there is no shipping to Austria and shipping in general is very expensive, especially when you'd like to ship out of the US.
Hi pavigore - nutrion,
Thank you for the positive review! We're thrilled to hear you find our application great. We apologize for the shipping limitations and high costs; we're actively working on expanding shipping options and exploring more affordable solutions. Your feedback is crucial, and we appreciate your understanding.
Yours truly,
The Supliful Team