Reviews (143)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and exceptional support, noting its quick and efficient setup. The intuitive interface is easy for those with minimal technical skills, and features like HTML viewing and video embedding are particularly useful. Merchants appreciate the app's ability to improve productivity and customer satisfaction, with multilingual support and comprehensive FAQ solutions that reduce repetitive inquiries. Additionally, its affordability and easy migration from other FAQ apps are valued, along with the ability to enhance website aesthetics and customization to align with various store designs.

March 30, 2022

Very easy to use app. I also like the design. The support is very polite and helpful. The one drawback is that the fonts are small. Apart from that, I can't believe that so many features are available for free.

The DIY Japanese Joinery Shop
Australia
About 1 month using the app
Edited February 18, 2021

Thank you! The feature was indeed worth it! the feature was easy, dream come true! The support too was superb, thanks to Sarika. she's been very helpful! I recommend this app!

SHADOW SHOPS
Philippines
About 1 month using the app
June 20, 2022

App is great, price is cheap, everything works great. The live chat assistance is super helpful and answer all the question I've had for them. Highly recommend

Dovti
United States
About 1 month using the app
April 28, 2023

Best customer support ever. They guided me every step for a solution of a problem. And they have a free plan which is great.

Homebots
United Kingdom
About 1 month using the app
April 19, 2021

I researched multiple FAQ apps before deciding on this one. I am very pleased with the app itself and what it can do, but I can't speak highly enough about their customer service!! They have been extremely responsive and have even helped me customize it to our store & They did Maigret also in one place to this app . Would definitely recommend this app!!

www.work-tops.com
United Kingdom
About 1 month using the app
August 5, 2021

Awesome, love the design, and the customer service is just amazing! The design and how it looks on your store looks much more professional and the outlay of it when you open it is just top class.

Sexyskinco
United States
About 1 month using the app
November 29, 2021

The app is smooth to integrate into my shop and it's easy to navigate and set up. Not to mention the super pretty UI and an always-online support team! Highly recommended!

Jajone Living
Singapore
27 days using the app
June 5, 2023

This is a really impressive app. I had been looking for a good looking Help Center and this has it all: a nice widget and a very nice FAQ/Help Center page.

They recently added a very convenient multilingual support which I could not find in other similar apps.

Also the support team is very responsive.

KLIM Technologies
Hong Kong SAR
26 days using the app
June 11, 2022

Excellent app with great support. It's helped us create a beautiful help centre that has resulted in less customer service queries.

MySweetSmile®
United Kingdom
25 days using the app
February 11, 2021

I used this app and help me to do fast and easy FAQ and PQR, have intuitive buttons, and the best have support, i love when i can choice button style. Super Good. Thank u so much.

Que Salvaje
Colombia
25 days using the app