Swap Photo Editor , 220 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient bulk editing and optimization features, including background and watermark removal tools. They value its ability to identify and compress large images, improving website performance. The app integrates well with Adobe editing features and maintains image quality post-editing. It also diagnoses image issues and can rename and convert images to different formats. Merchants commend the responsive customer service, fair pricing, and user-friendly interface.
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ANSWER TO DEVELOPER BELOW: We clearly explained the 786 swaps.
Also having an app that does well 1 out of many promised functionalities and blaming customers for being petty is extremely unprofessional, which we would have known if we read the responses you give to your reviews. Revenge? You give yourself too much credit for. It is a simple warning to anyone who will decide to deal with you, which is not even required , because I see you already present yourself well!!
ORIGINAL REVEW;
I wish I could leave no stars, but it is not possible unfortunately . We got the trial which included a few images and seemed as it worked decent enough to justify the $20 (approximately) price. After purchasing it and trying to update all our photos we figured out that watermark removal works only on a few photos and many times we had to do it multiple times . The background removal - never worked . The only thing that was working well enough was the option to make the photo square. If that’s what you looking for , the app is good for that. But with our experience - just that!
It wasn’t until few days ago we noticed that when we attempted to remove watermarks it was also removing some of the product images on the photo. We had to now go ahead check ALL products and reimport the one that the app has messed up - quite a few we might say.
We decided we need another option and found one!
We have had the app may be two weeks now, so we reached out to customer support asking for a refund , because really - the app was mostly useless for us and created more work than anything.
This is when the real disappointment came - we got a very arrogant, mocking answer , calling our experience “touching “, as if we were making false statements trying to scam someone of $20. Mr. Jason was kind enough to point out we swapped 786 photos, which may be we could have done but majority was trying 6 times swapping same image with no effect .
It’s ok, keep the $20. But just as advice aside from making some improvements - learn to respect and value customers .
Just heads up guys , good luck with this app!
Our records indicate that you used the app to make 786 swaps. You then proceeded to ask for a refund, for which we declined. Having someone ask for a refund after using an app 786 times is .... In any case I see that you decided to leave the typical 1-star revenge review.
VERY VERY BAD ALL THE TIME SLOWLY AND the time jam and need all the time to close the window and open again
and now the developer doing best thing with me , l can't chat with him to support me because l give him 1 star ..... good business man
and now after l pay money they stop just for me use app so now l can't use the app is not working and lose my money
until now 3/may/2019 l can't use the app and i pay full amount money because l give him 1 star
so today is 24/05/2019 again i can't used the app because l give 1 star review any one need photo for the conversation l can send to
Hi, I'm sorry to hear that you are experiencing delays between the swaps. My records also indicate that you have successfully swapped over 240 photos! The app must work somewhat well - I don't think 1-star is representative of the Time you have saved with this app! If you have some delays between swaps, try only selecting up to 5 photos at a time. The delay may also be due to the size of your original photos - perhaps you have very heavy PNG files, and the images must be transferred and loaded on our remote servers. So 1) Try selecting fewer photos, 2) Try using our Editor when possible (it's faster than the remove watermark button), and 3) Be patient, the servers are doing a lot of calculations to clean up your photos! Cheers
By far one of my most favorite apps on Shopify. It's easy to use and works perfectly. If you're looking for an app to resize photos, remove watermarks, and more, this one is perfect.
It is a nice app. This app help me solved a lot issue about image sige. I can optimize any pictures. It is a pleasure using this app. i recommend for all shop have issue from feed shopping pictures.
This app has made it SO easy to compress and edit my photos. It's a must-have for making small edits and adding your own watermarks.
works as intended. go ahead and get the paid version for twenty dollars. i just started using it a day or two ago. easy to use
one more store, one more install, this is a must have app! keep rocking! if you dropship you need this!
Thanks so much for this review!
Used for a week, the swaps go fast.
pretty decent editor on the computer use.
dont need a membership.
So far so good! I do wish there was the possibility of bulk editing at a quantity of more than 50 pictures, but hey, it's a heck of a lot faster than doing it manually one by one! The ability to cover watermarks is in itself a great feature
it is a cool app easy to use
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