Reviews (2,522)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and loyalty through features like customizable rewards bars and referral widgets. These tools are easy to set up and have been effective in increasing customer long-term value, although some advanced options are limited to Shopify Plus merchants. The app is noted for its smooth integration with Shopify and exceptional customer support, with staff members like Gabriel and John B frequently praised for their service. It's particularly useful for businesses transitioning from other loyalty systems, offering quick migration and effective integration.
Refine
-
By rating
Cette application est complète
Just got started. Everything is so seamless and simple. Had no issues till now. The new updates are amazing as the customization gives us a scope for linking our brand's theme. Great App. Go for it.
HORRIBLE SERVICE and SCAM! They are like scammy MLM companies that tie you into a long-term contract, and never provides a good service. 1. No different than any other $200/month loyalty apps. When we signed up, they offered their overly expensive service that will be including many options to earn points. That's why we switched from Smile io. Out of 12 ways to earn points that they said will be working, 8 of them don't work. So I don't even understand why we have a loyalty system that charges $3k a month if they can't even provide $50 app quality service? 2. CSM doesn't answer emails before 3 days and never answers questions before you ask 2 times. When I reached out to change the CSM, they said "NOOO, she is the best". So far, everything I ask that offered us when they were selling is not possible. When we asked if we can do some features, it was possible when they sold us, then my rep said it's not possible. Then after giving example and reminding their initial conversation, she said it's possible with an upcharge. Hmm, what? 3. System has so many glitches, that we signed the agreement 3 months ago and our reward system didn't even launch yet because of the issues that keep popping up out of nowhere. We paid for that 3 months and no service yet that we can use. 4. Their support line is completely clueless. You will never be able to get help. WOULD NOT RECOMMEND ANYONE. Save yourself money and use any other app on Shopify that doesn't tie you into years of contract and charge you thousands of dollars for a non-working app.
It's an awesome marketing tool for customers to not only earn rewards but to also repeatedly come back. This app makes it easy to customize your reward program and is a must have for your store!
Wonderful, very easy to use, and we loved the instructional videos, keep up the good work!!!
Easy to setup and get going! Quite a lot of flexibility even at the bronze level.
This app is amazing! Taking the ideas and needs that are in my head and implementing them on my site in minutes. You are a life saver! Thank you!
This app has been so helpful. Thank you, Swell.
So far so good. look forward to seeing it in full use once we go live with our store after making a switch from another provider.
Muito bom o sistema de pontuação da Swell.
Realizei algumas vendas com o esquema de dar desconto com o cadastro do e-mail. Vejo que as pessoas que se cadastraram receberam a pontuação e devem ter gostado.