Swym Wishlist Plus
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,286)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and sales by allowing shoppers to save favorites, enhancing retention and providing insights for marketing strategies. It features a user-friendly, customizable interface with guest wishlists, multiple wishlists, and sharing capabilities. The app is noted for its reliable performance and fast load times. Merchants also value the responsive customer support team for their assistance with technical issues and customization.
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It gets more and more expensive as you grow traffic even if you do not use most of the features.
not worth the cost
The most confusing, broken, half baked user interface I have ever seen. Don't bother.
Thank you for sharing your feedback with us. We genuinely appreciate you taking the time to leave a review, though we're sorry to hear that your experience with our app did not meet your expectations.
Upon reviewing your requirement and the store's configuration, we noticed that the Mail List checkbox is disabled. This setting impacts the emails captured via the Guest User Popup, due to which the entries appear as "No" under the Opted for Marketing List column. Additionally, for product email updates, we observed that Klaviyo is enabled for your store. To ensure emails are sent to customers, the necessary flows should be built and activated within Klaviyo.
We understand the confusion this might have caused, and we tried to explain the same in our chat conversation as well. We will be more than happy to assist you with the end-to-end setup and provide further clarification and support for the features. Please reply to our email and let us know if we can take care of this for you or we would be happy to jump on a call whenever it’s convenient for you and help you set up the app.
The worst customer support I have seen, and I have seen a lot of people, these guys are first of all late to answer, then only repeat the same solutions again and again and again, feels like I am talking to AI.
Seriously only add this app if you want hassle
Thank you for sharing your feedback with us. We appreciate you leaving a review, though we're sorry to hear that your experience with our app did not meet your expectations.
While reviewing your store's configuration, we noticed that the Add to Wishlist button on the collections page had a few incomplete classes due to which the buttons were not working as expected. Making changes to this code will fix the button and we can surely get that fixed for you.
Nevertheless, this is certainly not the experience we want our valuable customers like you to have. If you are still looking for a solution please reply to our email and we will get this resolved for you. If a call works better we would be more than happy to help resolve your concerns over a call as well.
I chose to test their plans for the website plugin, but no matter what I did, I couldn't click any buttons on the 'Welcome to Wishlist Plus' page. It took me half an hour, and I'm really disappointed.
Thank you for taking the time to share your valuable feedback. Your input is truly appreciated, and we regret to hear that your experience with our app did not meet your expectations.
Upon investigating the issue, we found that clicking on the "Go to theme editor" button did not redirect to the theme customizer as expected. This typically occurs when a browser has a popup blocker configuration enabled and we suspect that this could have been the issue on your end as well.
That said, we have checked our app setup on your store now and can confirm that it is functioning as expected. If you need further assistance or have any questions, please don't hesitate to reach out to us via email at your convenience and we will be happy to help.We are committed to providing a seamless experience with the app onboarding and setup, and your feedback helps us to continuously improve.
Our plan was changed unilaterally and we had to pay more. Be aware.
The plan quota was NOT announced anywhere when we installed this app. This was a sudden change and we literally were forced to pay more to use the app. Something totally unexpected and not disclosed during the initial negotiations.
Thank you for taking the time to share your feedback. Your input is truly appreciated, and we are sorry to hear that your experience with our app did not meet your expectations.
On checking why you received the upgrade emails we noticed that you had reached the app usage quota for your plan. We send out alerts when you’ve used up 80% of your quota so that you can upgrade the app on time, and to avoid any disruptions to your customers. The plan quotas and site session traffic limits are, in fact, published on our Pricing page, so I am sorry this came as a surprise to you and that you felt you were being forced to upgrade. We were merely enforcing the plan limits/rules that are clearly documented.
In any event, we tried reaching out to you via email so we can get this resolved for you, and are waiting to hear back. We value your experience with our app, and we would love the opportunity to discuss this further with you. Please don't hesitate to contact us at your convenience via email.
Impossible remove the icon, its not working.... its not useful.... please remove it from my store please....
Thank you for taking the time to leave a review.
Upon reviewing your store, we noticed that the app setup is not yet complete. As a result, none of our app scripts have been injected into your store yet, and thus the wishlist-related icons currently displayed appear to belong to different apps, and not from Wishlist Plus.
We tried reaching out to you to clarify this, but we did not hear back from you. We would love the opportunity to assist you in setting up our app and resolving any concerns you may have. If you are still looking for a solution, please reply to our email. We’ll be happy to help you resolve any issues with the existing icons and set our app up as well.
Don't recommend this app because of lack of transparency and unethical selling methods.
STAY AWAY FROM THISDEVELOPER! the app is crap and when you try to remove it they will crash your website! we installed a new app and were trying for over 2 months to remove their code on the back end! it is impossible to remove!!!!!!!!!! I gave them access again to remove it on the draft theme I created, they crashed that theme, it was showing 404 error, and then they proceeded to mess with the live theme (which worked ok) and now i have a bunch of heart icons on pages (two per page) and on the landing page which were not there yesterday! Absolutely unprofessional to intentionally put bugs in the theme just because we switched to another app!
Hello Mary,
Thank you for taking the time to leave us a review. We generally follow the process of not making any code edits to the live theme without approval - and that's been true in your case as well. We have been updating only the draft theme that you had created for us. Our support team has shared a video recording of the edits that were made which clearly highlighted the theme name. We'd never intentionally create issues with the theme files and crash your store.
We have requested multiple times to get on a call with us to explain the errors in the draft theme and why we feel the error was pointing to a different source. We still want to help you in removing the app snippets from your theme files. Our team has responded to your email, hopefully, we can get on call this time, to address the open issues.
DO NOT INSTALL! it is like a cancer to your store! you will NEVER get rid of their code. the code is planted in several sections of the theme and even if you uninstall it , it stays behind and will mess up any OTHER WISH LIST app that you try to install after that! Their customer support is in india and after 3 months of messing up my store I had to hire a developer and pay to get rid of them!
Thank you for taking the time to leave us a review. We noticed that you had installed the Wishlist plus app in August of 2021 and also looks like the code to add the wishlist icon to the header was manually added to your theme files, which means that it will need to be manually removed. We have since automated this via a tool, but given this was done back in 2021, the process was manual.
We take the responsibility of modifying a merchant’s site code very seriously, and have a documented process in place to remove any manual changes that have been added for our app, when the app is uninstalled. Given we lose access to the site as soon as the app is uninstalled, we can only do this when we have an explicit request from the merchant and the requisite permissions to remove the code we added.
For your store, we do some remnant code from the Header changes that were added. They are easy and straightforward to remove and we’ll be happy to take care of that for you, but need you to give us access to do so. We’ve written to you in this context so we can assist but haven't heard back. Please reply to our email and let us know if we can take care of this for you. Thanks again!