Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping solution for its wide range of quality products and competitive pricing. They appreciate its seamless integration with online stores, easy product import, automatic synchronization, and real-time updates. The app's ability to handle bulk updates and large product volumes is also praised. Merchants find the customer service responsive and professional. Fast shipping times and an automatic refresh feature that overwrites titles and prices are also appreciated.

Edited August 6, 2021

Very good app, straightforward and easy to use. The prices could be better as they are quite expensive having in mind the competition.
Their shipping costs to the UK are astronomical and not really warranted when other companies (also from Italy) do it for almost half the price.
Good customer support and overall a good experience so far.

Top Labels Online
United Kingdom
Over 1 year using the app
B2B GRIFFATI replied August 6, 2021

Dear customer,
thank you for your precious feedback.
You have mentioned the high price but we have deliberately set our pricing structure out so we can provide the best quality and the best service possible using one of the best couriers which offer a lot of services for delivery ( such us express delivery, delivery on Demand, sms alerts, and much more). We will try for the future to give a good and cheaper alternative for UK destination. Have a nice day.

March 16, 2023

L'application est standard par rapport à d'autres que j'ai essayées. La vraie différence, c'est l'assistance : professionnelle, efficace, efficiente et bienveillante !
La logistique est formidable, excellent service !
Les produits sont de très bonne qualité, mais à un prix très élevé.
Comme d'autres l'ont souligné, je changerais les quantités de produits des paquets, peut-être 1000-2500-5000.
Application fortement recommandée.

Suggestioni Fashion
France
About 1 year using the app
B2B GRIFFATI replied March 16, 2023

Dear customer,

we are incredibly grateful that you took the time out to leave us a 5-Star review. Please let us know what we can do for you in the future.

September 1, 2022

Les vêtements sont superbes, la mise en ligne des articles est simple, le stock facile à suivre et le service client est top et réactif.

LuxyCloth
France
About 1 year using the app
B2B GRIFFATI replied September 1, 2022

Dear customer,

thank you so much for taking the time to leave an excellent rating. We loved being of service to you and hope we can assist you again soon and continue to do business together!

April 27, 2023

De app is zeer gebruikersvriendelijk, alles overzichtelijk in 1 oogopslag. De mogelijkheid om de adviesprijs van alle producten automatisch te voorzien van btw en opslag is super. We zijn net gestart en tevreden met het aanbod. Een verrijking van onze webshop

BY NICOLE
Netherlands
11 months using the app
B2B GRIFFATI replied April 28, 2023

Dear customer,

we are incredibly grateful that you took the time out to leave us a 5-Star review. Please let us know what we can do for you in the future.

June 29, 2022

L'application est simple, et facile à installer. Elle permet d'accéder a un large choix de produit. Vous ne pouvez pas vous tromper en installant cette application. Must have pour la vente de produit de mode Homme ou Femme.

GentlemanShop
France
11 months using the app
B2B GRIFFATI replied June 30, 2022

Dear customer, we are so happy that you enjoyed your experience with us. Thanks for placing your trust in us and your willingness to share.

Have a nice day!

June 17, 2022

I am very satisfied with everyone, great support, fast shipping, great goods. You can't go wrong. Best regards

Adrienne Mode
Germany
9 months using the app
B2B GRIFFATI replied June 17, 2022

Dear customer,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your review. Please let us know what we can do for you in the future.

March 29, 2022

App works very nice! It's a great way to resell luxury fashion goods online, hassle free! Recommend to anyone who want to build a marketplace for luxury fashion. The margins are also very nice!

Denice Roma
Italy
8 months using the app
B2B GRIFFATI replied March 29, 2022

Dear customer,
Thank you for taking the time to review our services.
Our team is always trying to make sure users have a great time using our service, so we are happy to know that’s what happened for you!

Edited May 18, 2022

In the beginning, it was very difficult for me to set up this app. However, Andrea did everything in her power to show me virtually and explain in details. I am so happy to understand how it works. The customer service support was amazing. Thank you for your time in helping me and my store. I am going to try this for the next 30 days and see how things go. Again, I encourage everyone to try their customer support team in case of problems. They are amazing. Excited to start the journey.

Make Me Elegant
United States
8 months using the app
B2B GRIFFATI replied May 10, 2022

Dear customer,
thank you for your review, it was a pleasure to speak with you.
We hope to mutual collaboration for a long time, please feel free to contact us for any concerns.

September 20, 2021

We have been using this app with no issues for a few months. The app. works great. And if you have any problems the customer service is very helpful. They respond within a day usually within a few hours. We have been working mostly with Andreea. She is very patient with us and helps us a lot with our questions. Big thanks to her! We strongly recommend this app.

Broccati
United States
8 months using the app
B2B GRIFFATI replied September 21, 2021

Thank you so much for your great review. We’re thrilled that you are satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

January 12, 2023

un b2b completo di tutto ! ottimo nell'assistenza e veloce nel risolvere i problemi del cliente, è'già' un po di tempo che sono iscritto e fino adesso non ho riscontrato nessun problema

sedicinoni.it
Italy
8 months using the app
B2B GRIFFATI replied January 12, 2023

Gentile cliente,

la ringraziamo per il suo feedback che ci riempie di soddisfazioni!

Grazie per aver riposto la sua fiducia in noi e per aver condiviso la sua esperienza.