Reviews (172)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and seamless Shopify integration, which simplifies managing and updating product listings. The customer support, particularly from staff members Judit, Fruzsina, and Bianka, is frequently highlighted for its responsiveness and helpfulness. Features like the supportive onboarding process and live chat are valued for enhancing the user experience. Additionally, the app's policy of not charging a commission on sales is seen as beneficial for profitability, making it an effective tool for business expansion and reaching new markets.

May 9, 2022

excellent app for the suppliers. Easy to integrate the products with payment options. Hassel free connection.

Deals499
Australia
About 1 month using the app
Syncee replied May 10, 2022

Thank you for your review. We are happy you have joined our community :) We wish you all success with your business!

January 6, 2021

Amazing App! Judit, Barabara, Richard and everyone helped us every step of the way to get our products onboarded. Looking forward to working with them for a long, long time!

Jupiter Gear
United States
29 days using the app
Syncee replied January 13, 2021

Thank you for your kind words, it means so much to us. Also thank you for being a member of our happy community. In case of any questions, feel free to contact us. :)

August 9, 2023

Fantastica l'assistenza! Consiglio vivamente di dare un aumento a Fruzsina per la sua gentilezza e disponibilità.

Ribranditi
Italy
26 days using the app
Syncee replied August 11, 2023

Hi there,
Thank you so much for your feedback on our solutions and our customer service. Fruzsina was delighted to see your words, it means so much to her and us as well. We wish you a flourishing business!

October 8, 2023

Top Application :)

CASE.AZ
Algeria
19 days using the app
Syncee replied October 11, 2023

Hi there,
Thank you so much for your kind feedback on our service. We are so happy that you are here with us! :)

May 18, 2023

The best so far! It's easy, they have everything you can ask for. And the customer service are top notch.

STYLEKO GmbH
Germany
16 days using the app
Syncee replied May 18, 2023

Thank you so much for your review. We are happy that you are a member of our community. If anytime you have a question about our application, please do not hesitate to reach out to us. Our customer support team is here for you :)

May 26, 2021

I am new to this app and have not had the chance to use it but so far the support I have received from Bianca in setting up my account and upload the products has been exceptional. the app looks very easy to use and navigation around the back office is very easy. I already have a retailer and look forward to grow my retailers list and hopefully start receiving orders

Beautyline Secrets
Cyprus
13 days using the app
Syncee replied May 26, 2021

Thank you so much for your review! We wish you many new retailer partners and many sales with your business! :) In case of any questions, we are always here to help.

Edited May 14, 2023

You ask "what makes me think it's waiting for approval?"
How about the big screen that says "Wait for approval"!!!

Stuck on waiting for approval for months. I sent a email asking why my products are not being listed. I got a reply saying they were in automatic product listing and working fine.

Yes but you've never fully approved the account so you are replying to something that has nothing to do with the problem.

I got a reply and they say it's working normal. If that's true, then there is no activity, not anything. After months its doing nothing for me.
How can I give a positive review for something that was just a waste of time?

I'm ready to delete this app
Update* I sent them a screen shot and they stopped replying...

Carver Maker
Canada
11 months using the app
Syncee replied May 5, 2023

We are sorry to read your review. Please let us refer back to our correspondence where we kindly asked you why you think your account has not been approved. Your Syncee account is up and running and your products are available on Syncee Marketplace. If you log in to your Syncee account, you can check the products that have been synchronized from your online store, in the My Products menu. We have gotten in touch with you again, and we would like to kindly ask you to reply to our message so we can get a better understanding of what you experienced. Our team is here to help you.

June 22, 2021

The support from Bianka is out of this word. She really takes care of new supplier. And I am so excited to be a part of this community.

Favor Graphics
Vietnam
10 days using the app
Syncee replied June 22, 2021

We are so happy you are satisfied with our service. Thank you so much for your kind words. :) Welcome to our community! We wish you many new retailer partners!

August 12, 2021

Thank you Imree for the wonderful support! I am really liking this dropshipping platform. I can't wait to see the success from it.

MANBUNS
United States
10 days using the app
Syncee replied August 13, 2021

Thank you for your review :) We are happy you like our application and service. We wish you success with your business. Welcome on board!

Edited September 9, 2020

The Service is excellent. All the reps are Great! Quick and responsive. I love the app. Looking forward to making alot of sales. TY :)

Fashion Hut Jewelry
United States
9 days using the app
Syncee replied September 10, 2020

Thank you for your kind words. We are happy you are here with us. We wish you many new partners and sales! :)