Reviews (172)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and seamless Shopify integration, which simplifies managing and updating product listings. The customer support, particularly from staff members Judit, Fruzsina, and Bianka, is frequently highlighted for its responsiveness and helpfulness. Features like the supportive onboarding process and live chat are valued for enhancing the user experience. Additionally, the app's policy of not charging a commission on sales is seen as beneficial for profitability, making it an effective tool for business expansion and reaching new markets.

June 11, 2022

App might work well for businesses that are exclusively dropshipping or have loose brand guidelines and don't mind being published everywhere. For brands that want to have control over where they sell, it's not a helpful app. I receive junk applications for stores that don't meet my brand requirements constantly, and it's a very time-intensive and manual process to approve or reject retailers. Most that apply are focused on discount shopping and/or don't even have their website set up.

Kindred Kid & Baby
United States
9 months using the app
Syncee replied June 13, 2022

Thank you for your review. We are glad to see that several retailers were interested in reselling your products. It means you offer great products. You applied to be a supplier on our dropshipping platform, and you decided that you want a pre-approval process added before a retailer could actually start selling your products. We are sorry to read that approving/rejecting retailers manually meant extra work for you. This pre-approval process is not obligatory, it is the supplier's decision to have it on, and unfortunately, you have to set it manually if you wish to work with a retailer who wants to sell your product in their new or existing store.
We hope we can continue working together in the future!

February 1, 2023

The onboarding process is a breeze. The set-up process is stress-free. Everything works quickly and steadily. I want to thank Judit for her assistance during the onboarding.
Best wishes to you guys!

Royal Craft Wood
United States
8 days using the app
Syncee replied February 2, 2023

Thank you so much for your kind words. We are more than happy to see you are satisfied with the overall service Syncee offers. If anytime you have a question, please feel free to reach out to us. We are here for you. Thank you for being a member of our community!

October 21, 2021

Very nice service, and very good onboarding. All my questions were answered. I am already looking forward to the first appointments via Syncee.

Twicky Sticky
Germany
7 days using the app
Syncee replied October 21, 2021

Thank you so much for your review. We are happy you are here with us! We wish you many sales, welcome to our community! :)

June 8, 2020

Super helpful onboarding team who made it a breeze to set up the app! Looking forward to many orders with Syncee.

Escape to Paradise
Australia
7 days using the app
Syncee replied June 23, 2020

Thank you for your kind review. It makes us so happy that you are satisfied with our service and app. We wish you many new partners!

December 20, 2022

I had a hard time syncing the products to the system and the support was amazing! Great customer service.

The Paws Corner LLC
United States
6 days using the app
Syncee replied December 29, 2022

Thank you for your review. We are always happy to help! Please feel free to reach out to our customer support anytime, we are here for you. Thank you for being a member of our community!

July 6, 2023

I have not yet made any sales but Judit from Syncee was very helpful and I appreciated her assistance. She found I had made a few mistakes in the process of setting up my shipping rates and kindly pointed them out and made recommendations so my site would be complete and customers would be able to make purchases with out any issues. She is available if I need any help or have questions. I highly recommend having her help with your set up.

Witchy Pooh's Exotic Teas & Herbs
United States
6 days using the app
Syncee replied July 6, 2023

Hi there,
Thank you for your kind words. We are so happy to see that you are satisfied with the overall service we offer. Judit is also delighted that she could be of great help to you. In case of any questions, we are here for you!

February 8, 2023

The Team at Syncee was incredibly responsive and knowledgeable in helping me get my supplier profile up and running. Definitely recommend.

Betty Designs
United States
5 days using the app
Syncee replied February 14, 2023

Thank you so much for your review. We are happy to welcome you to our community! In case of any questions, please feel free to reach out to us anytime. We are here for you!

May 2, 2023

I like the app. Its fast and responsive and i dont have any problems with it for now :)
Hope that will stay so :)

Regards,
Shop4EV

Shop4EV
Germany
5 days using the app
Syncee replied May 3, 2023

Thank you for your review and for being a member of our community. Anytime you have a question about Syncee, please feel free to reach out to us. We are always happy to help you :)

February 14, 2023

stò provando questa app trovata nello store, per ora tutto ok. L'assistenza molto gentile e veloce vediamo cosa succede.

Puroonlineshop
Italy
4 days using the app
Syncee replied February 14, 2023

Thank you so much for your review. We are happy you have joined Syncee and it's great to see you are satisfied with our service. In case of any questions, please feel free to reach out to us anytime. We are here for you.

Edited April 4, 2023

Miss.Judit Lep is such a professional and efficient team leader, we are a brand with more than 1200 SKUS and Judit has been with us from kick off meeting to help us getting everything right in less than 2 days, Her professional guidance and clear instruction step by step made everything so easy and smooth. I am so grateful for this, now everything is set up, look forward to our mutual success very soon! Thank you Judit!

Signare Tapestry
United Kingdom
4 days using the app
Syncee replied April 4, 2023

Thank you so much for your review. We are absolutely thrilled by your feedback, and Judit is also very happy about your kind words :) Thank you for being a member of our community! We wish you all success with your business!