Synctrack PayPal Chargebacks

Synctrack PayPal Chargebacks

Reviews (448)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably syncs tracking from Shopify to PayPal and often Stripe, saving major time and reducing manual work. Many report fewer PayPal holds, faster payouts, and better protection in disputes. It’s described as easy to set up, stable over time, and useful for syncing older orders and monitoring disputes. Merchants frequently praise the fast, proactive support and consider it affordable and “worth the money.”

Edited June 21, 2025

I Rate This A 5 Star App. The Best PayPal Sync On Shopify! I installed 4-5 PayPal Syncs and they ALL had the same issue with PayFlow Pro, they could not sync these transactions. Yes, they asked you to link to your PayPal, and most did without a problem. Yes most synched lots of PayPal orders, but they did not sync PayFlow orders linked to the same account. I spoke with support, and explained that we were getting errors and that they all were coming from some PayFlow transactions. I understood that Amex transactions should give an error, as those were not processed by PayPal, however all the rest of the PayFlow transactions should appear and be synched. They found out that the PayFlow Transaction ID being provided by PayPal was WRONG.. and I confirmed it on my side. After this, this figured out how to get to sync the right transactions, and fixed the issues with non-Amex transactions! This is the ONLY app that can do this on the Shopify app store, and these guys are the only people that took there time to understand and figure out a fix. So if you are looking for a Sync app with PayPal and one day you think you will grow large enough to use PayFlow and take credit cards at the checkout, along with regular PayPal payments... then this is the only app that will help you with both. If you don't have PayFlow Pro yet, it doesn't matter... I suggest getting this app, because when you grow large enough that some other person plugs in PayFlow in the future, you will be glad you used this app from the start. No, I wasn't paid anything for this review, it is legit and I cannot tell you how helpful it is.

RevGenetics
United States
About 2 years using the app
Synctrack replied June 13, 2023

Amazing! 😱 I was shocked when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating. Feels truly wonderful to be part of your growth story!
We appreciate your business. Please let us know what we can do for you in the future.

September 1, 2021

The app is very simple to use and easy to install. It works perfectly and the support is very good.

Brands Democracy
Spain
19 days using the app
Synctrack replied September 1, 2021

Hi Brands Democracy,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

August 12, 2025

Great app, really a must have when you use PayPal or Stripe to process payments. Without syncing your tracking numbers to them, you will get many issues. Their support is also very quick and hepful, Niel helped me out in no time!!

Revuna
Netherlands
10 months using the app
Synctrack replied August 12, 2025

Thank you so much for your wonderful feedback! 💙 We’re thrilled to hear that the Synctrack PayPal Tracking Sync app has been such a valuable tool for your PayPal and Stripe transactions. Keeping tracking numbers synced is key to avoiding those pesky issues, and we’re happy Niel could assist you quickly. 🚀 Your recommendation means a lot to us!

April 7, 2025

Synctrack completely solved my issues with PayPal payment holds. Since I started using it, my orders get automatically synced and confirmed, and the release times for funds have improved significantly. It’s a must-have app for any store dealing with PayPal.

On top of that, their customer support is absolutely top-notch — fast, friendly, and always ready to help with anything. You can tell they genuinely care about their users. Highly recommended!

Vespify
Poland
About 2 months using the app
Synctrack replied April 9, 2025

Thank you so much for this amazing review of Synctrack PayPal Tracking Sync app! 🙌 We're beyond thrilled to hear that Synctrack helped resolve your PayPal payment hold issues and made such a positive impact on your store’s cash flow. 💸

Huge thanks also for your kind words about our support team — we truly care about making sure every user feels supported and confident. Your recommendation means the world to us! 💙🚀

August 30, 2024

Very good app for syncronizing the orders to Paypal, the Customer Care is very helpful and very gentle, pays attention to your request and responds very quickly, thanks to Ben i solved an issue with my plans and i'm very happy with the service.

Amaframe
Italy
11 months using the app
Synctrack replied September 8, 2024

Thank you for the fantastic review! 🌟 We're thrilled to hear that you find our app great for synchronizing orders to PayPal and that our customer care, especially Ben, was so helpful and attentive. If you have any more questions or need further assistance, feel free to reach out. We're here to help! 😊

April 16, 2024

Wir sparen durch die App sehr viel Zeit und Arbeit! Das installieren und Einrichten der App erfolgt in wenigen Schritten. Bei Fragen kann man sich an das Support-Team melden und die helfen einen sofort weiter.
Ich kann jedem die App weiterempfehlen, die eine Online-Seite betreiben und zugleich mit PayPal zusammenarbeiten.

Candy Palace
Germany
13 days using the app
Synctrack replied April 19, 2024

🌟🌟🌟🌟🌟 Vielen Dank für Ihr Feedback zu unserer Synctrack PayPal Tracking Sync App! Wir freuen uns zu hören, dass Sie durch die App viel Zeit und Arbeit sparen. Die Installation und Einrichtung der App in nur wenigen Schritten ist großartig zu hören! Unser Support-Team steht Ihnen jederzeit zur Verfügung, um bei Fragen zu helfen, und wir freuen uns, dass sie Ihnen sofort weiterhelfen konnten. Vielen Dank auch für Ihre Weiterempfehlung an alle, die eine Online-Seite betreiben und mit PayPal zusammenarbeiten. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, sich bei uns zu melden. Wir sind hier, um zu helfen! 😊🛠️

March 29, 2024

Fantastic app! It's the solution I've been waiting for, especially since PayPal was withholding thousands of euros due to our success!! I couldn't believe it. Additionally, their support team is incredibly helpful and responsive. I highly recommend this app!

Leslis
Germany
1 day using the app
Synctrack replied April 1, 2024

🌟 We're thrilled to hear that our Synctrack PayPal Tracking Sync app has been the solution you've been waiting for! Dealing with PayPal withholding funds can be incredibly frustrating, and we're glad we could provide a solution to ease that burden. Our support team is dedicated to helping our users succeed, and we're delighted you found them helpful and responsive. Thank you for recommending our app – we truly appreciate it! 🚀 #SuccessSolution #ResponsiveSupport

October 19, 2023

Before using this app, I have installed another similar app, and when I tried to connect the PayPal account, it shows error. This app has many features and is very smooth. Of course, it is also very cost-effective. The support Joyce is also very professional and nice. Strongly recommed it!

Roborock US Official Site
United States
About 3 hours using the app
Synctrack replied October 20, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

August 24, 2023

don't wait till you have a Problem - after I received a dispute from a costumer in Paypal which I did not update the tracking number, I deiced to find a App to do this job, was many in store and I used 2x and was not what I am waiting, then I found this App, as I located in Germany, my Shopify do not support most of the curer company in my country, so I contact the Costumer service and they guide me steep after steep and there develop team sort all the Problem, I am happy with them and with Rosie which she helped me too much and many many thanks for the top service

Tiptop - Einrichtung
Germany
1 day using the app
Synctrack replied August 28, 2023

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

March 25, 2026

Sehr gute App! Hatte ich nur durch Googlen davon erfahren, dass es die gibt, da Paypal aktuell unser Geld zurückhält. Super Support, der Probleme innerhalb von Minuten löst und einen extrem unterstützt. Hab ich noch nie so erlebt.

LuckyPets
Germany
39 minutes using the app
Synctrack replied March 26, 2026

Vielen herzlichen Dank für Ihre großartige Bewertung! ⭐️

Es freut uns sehr, dass Sie unsere App gefunden haben und dass sie Ihnen in einer so wichtigen Situation weiterhelfen konnte. Gerade wenn Zahlungsanbieter Probleme machen, ist schnelle und zuverlässige Unterstützung besonders wichtig.

Ihr Lob für unseren Support bedeutet uns sehr viel, dass wir Ihnen innerhalb von Minuten helfen konnten und Sie sich gut unterstützt gefühlt haben, freut uns riesig!

Wenn Sie weiterhin Unterstützung brauchen, sind wir jederzeit gerne für Sie da. 🚀