Synctrack Paypal Chargebacks

Synctrack Paypal Chargebacks

Reviews (448)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably syncs tracking from Shopify to PayPal and often Stripe, saving major time and reducing manual work. Many report fewer PayPal holds, faster payouts, and better protection in disputes. It’s described as easy to set up, stable over time, and useful for syncing older orders and monitoring disputes. Merchants frequently praise the fast, proactive support and consider it affordable and “worth the money.”

June 10, 2021

AMAZING! PayPal was holding our money for weeks, but less than 24 hours after installing this app PayPal released every penny and hasn't held our money since. This app works like magic and we're so happy that we don't have to think about it again. One time set up for a lifetime of getting our money quicker. Couldn't be happier!

Rogue Origin
United States
7 days using the app
June 2, 2023

Synctrack has completely exceeded my expectations. The user-friendly interface and features have greatly improved my online store's efficiency. Special mention to Rosie whose prompt and knowledgeable assistance made my experience even more delightful. I highly recommend this app to all Shopify store owners. It's a game-changer!

Custom Sprayed Edges
India
14 days using the app
Synctrack replied June 2, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

October 14, 2021

There is seriously no need to look elsewhere for a PayPal tracking solution. SyncTrack works PERFECTLY out of the box for us, does its job very well, and the support team was very responsive and kind enough to honor a request from us that they were not obligated to. Awesome Shopify app, highly recommended. Thank you dev and support teams!

lola & sophie
United States
30 days using the app
Synctrack replied October 14, 2021

Hello lola & sophie,

We can’t thank you enough for your kind review of your experience with our app and the assistance from our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!

November 12, 2021

A++++ Works like a charm!!! Fast! Easy to set-up. Sync back your orders up to 360 days. In less than 5 minutes I've installed it, uploaded 40 paypal tracking to Paypal and not only saved me time but also helped me to recover all of my "frozen" revenues. Also a special mention to support which is fast and always available for any doubt or question!

Catholically
Italy
23 minutes using the app
Synctrack replied November 12, 2021

Hi Catholically,

Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner.
We look forward to chatting with you again soon!

Kaylee - Omega team

August 18, 2022

Tracy was awesome! she helped me understand the dashboard and checked everything while I was syncing 90 days of past transactions with PayPal. She explained the 3 errors and that was that. Only 5 min with her help and Everything is done. That beats me spending hours trying to load the tracking numbers in to PayPal!! Thanks Tracy!!! Your the BEST!!!

Arwendayle
United States
33 minutes using the app
Synctrack replied August 19, 2022

Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰
Best,
Tracy

April 19, 2022

The App is quite straight forward, and the app developer has been very helpful. I particularly like the fact that we can upload a csv file including all our tracking numbers, carrier, tracking link, for all our paypal orders, so that it can be prepared perfectly by our team first, then uploaded into the app, to finally being pushed into paypal system.

Figured'Art
France
4 days using the app
Synctrack replied April 20, 2022

Wow 🙏🏻😊🙏🏻😊🙏🏻😊, thank you so much for your amazing support and kind words. We are building more exclusive features in SyncTrack so stay tuned. Feels truly wonderful to be part of your growth story
Love from Joseph 💙💚💛🧡

September 10, 2021

Just installed the SyncTrack app today and ill start off by saying the integration is probably the best I have ever seen out of any app like this. Turned out I had a question and I reached out to support to see if they could help me out and within an hour they had gotten back to me and went above and beyond to ensure my question was answered and I was taken care of! Thanks, Stella and Dev team!

Inflate-R
Canada
About 7 hours using the app
Synctrack replied September 10, 2021

Hi Inflate-R,

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Omega Team

Edited May 8, 2023

SyncTrack has made syncing tracking information a breeze, saving me valuable time and effort.

The automation provided by SyncTrack has significantly reduced manual work, allowing me to focus on more important tasks. The app also helps build trust and transparency with PayPal, further enhancing my account's credibility.

Overall, SyncTrack is an essential tool for any e-commerce business owner looking to streamline their order tracking process, protect their cash flow, and improve customer satisfaction. Highly recommended!

Fit Affinity
Australia
27 minutes using the app
Synctrack replied May 9, 2023

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊

December 13, 2022

Synctrack is amazing! Their support is very good and fast! Tracy was very patient with me and answered every question that I had! We talked for an hour and now I almost know everything about the app! The app is super easy to use and an absolute MUST for everyone using PayPal! You might be thinking that you don't need this app right now if you didn't get any PayPal holds but trust you will regret it if you don't get it before the problems start happening. Of course, if you still get problems this app solves them for you quickly but always be prepared! Very low price for the amazing value you get back as well. If I could give more than 5 stars I would. Thanks for everything Synctrack team!

marnetic
Greece
About 3 hours using the app
Synctrack replied December 14, 2022

Hello! Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!

January 13, 2022

We were getting notifications from Paypal about hitting a threshold on outstanding orders before they would start to hold back funds because Shopify was not telling Paypal that orders were shipped. There are plenty of apps on the market that syncs tracking with Paypal, with some of them charging massive amounts. We chose to run with Synctrack and within 10 minutes all of our problems went away with a low monthly cost. Customer service was instant and despite all the hard work they have put into making this process as easy as possible, they tried to push me towards the free account. It's not often people go out of their way to do what is best for you. The developer is not only talented but a genuinely good person too.

Globe-Trotter
United Kingdom
23 days using the app
Synctrack replied January 13, 2022

Hi Globe-Trotter

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and the developer Mr.Cong . Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team