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Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing of tracking information with PayPal and Stripe, reducing manual tasks. They praise its user-friendly interface, easy setup, and efficient shipment management. The app is noted for preventing PayPal holds and disputes, enhancing merchant credibility. Merchants also highlight the responsive customer support. The app is seen as cost-effective with suitable plans for different business sizes, capable of handling multiple stores and syncing past orders up to a year, improving customer service and business efficiency.

July 22, 2022

We love this app. Works like a charm and had no issues so far. Just set it and forget it!! I recommend using this app if you want to keep Paypal from holding your money

Nova Boutique Paris
United States
5 months using the app
Synctrack replied July 25, 2022

You’re super cool!. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.
Cheers from the Omega support team 🥰

March 3, 2023

Une expérience super avec Joyce une assistante au Top très peut d'attente je recommande l'application avec un bon service à 100% n'hésitez pas à travailler avec l'application vous allez être entièrement satisfait moi j'en suis très contente

STORE BIJOUX INVICTUS
Mauritius
3 months using the app
Synctrack replied March 5, 2023

Merci beaucoup pour cet avis 5 étoiles. Nous apprécions vraiment que vous soyez un client et que vous aidiez à partager le mot à propos de nous. Nous sommes là pour vous à tout moment.

October 12, 2021

Very useful application to use. Having a problem with the tracking number, I got in touch and their team fixed the problem in just a few minutes!!

Therenal Homeware
Indonesia
5 months using the app
Synctrack replied October 13, 2021

Hi Therenal Homeware,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team

February 15, 2022

Amazing app. By being able to submit tracking automatically, it helped us avoid any potential cashflow issues with PayPal.

Armed Forces Boutique
United States
4 months using the app
Synctrack replied February 16, 2022

Hi Armed Forces Boutique,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

July 20, 2022

We began using this app when PayPal was throwing up restrictions on our account as we were not providing tracking information within PayPal (as it was unnecessary to us). With thousands of orders, we were looking for an automated solution. This is a set and forget app, that perfectly solved our problem. Big fan!!

Montessori Home Online
United States
4 months using the app
Synctrack replied July 21, 2022

Thanks a ton for taking some of your time to share these great comments! 🥰🥰🥰Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌
Best wishes,
The Omega Support team

August 23, 2022

This app works perfect for us and we wouldn't want to run a store without it. Paypal especially requires tracking numbers now and this app slots them all in and sorts everything out. Also works with Stripe etc - genuinely a great app. Tracy is always there on support to quickly answer any questions you may have. Recommended.

BestIdeasUK
United States
4 months using the app
Synctrack replied August 24, 2022

Hi, it’s great to hear that you had a positive experience with the Omega Synctrack app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

October 31, 2022

de app Omega heeft mij hiervan op de hoogte gezet na het kijken van de video gelijk gedownload dank voor u tijd en geduld en als reactie kreeg ik geen enkele probleem we bereiden onze klanten goed voor de toekomst

CHECKWAYSS
Netherlands
4 months using the app
Synctrack replied October 31, 2022

Zien dat je een 5-sterrenervaring hebt gehad, is het beste waar we op konden hopen! Uw recensie betekent veel voor ons. Bedankt voor het kiezen van de Omega-app. Wij hopen u nog vele jaren van dienst te mogen zijn!

December 1, 2022

This app really helped us with protecting our PayPal account. Can't name an app with a better support than Synctrack everything was setup in a breeze

Avello
Netherlands
4 months using the app
Synctrack replied December 1, 2022

OMG you are my angel with a kind heart 🥰🥰 your review is so helpful for new apps like Synctrack. We loved reading it and we hope you keep seeing exceptional value from the app.

August 11, 2022

I've been using it for a long time, it's so easy to achieve my goals and the information is so timely that I can't live without it

agreenlemon
China
4 months using the app
Synctrack replied August 12, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

December 5, 2022

The app is easy to setup, fast to sync your orders and overall a complete timesaver. I had a few questions and Tracy was a joy to speak with. 10/10 highly recommend.

PeroBelt™
United States
3 months using the app
Synctrack replied December 5, 2022

Amazing! 😱 We are so happy when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating.
Love from the Omega support team.