Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing of tracking information with PayPal and Stripe, reducing manual tasks. They praise its user-friendly interface, easy setup, and efficient shipment management. The app is noted for preventing PayPal holds and disputes, enhancing merchant credibility. Merchants also highlight the responsive customer support. The app is seen as cost-effective with suitable plans for different business sizes, capable of handling multiple stores and syncing past orders up to a year, improving customer service and business efficiency.

November 16, 2022

Great app and amazing support and devs, they were helpful and got my issue fixed in minutes. Thanks again

Scandinavian Socks
5 months using the app
Synctrack replied November 16, 2022

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!

September 9, 2022

Don't know how I would do without this app. Absolutely a must for anyone using Paypal if you don't want to end up with holds and bans. Game-changer for my business.

Luna Jewel IT
5 months using the app
Synctrack replied September 12, 2022

Hi, it’s great to hear that you had a positive experience with the Omega Synctrack app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

February 21, 2022

Very good app.
Does a great synchronization of my store orders with PayPal account. Great customer support.

Best Alternative HealthySpine
United States
5 months using the app
Synctrack replied February 22, 2022

Hi Best Alternative HealthySpine,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team.

Thanks for placing your trust in us and your willingness to share.

Kaylee - Omega Team

October 27, 2021

I recently had a discussion with Mr. Cong who assisted me with understanding and navigating through the application and showing me what to look for in order to view the tracking numbers associated with items from my store that are ready to ship. I found Mr. Cong to be very helpful and a pleasure to speak with. I highly recommend this app as it will take away the hassle of trying to manually add the tracking numbers from your store to PayPal.

Jason Levine
United States
5 months using the app
Synctrack replied November 1, 2021

Hello Jason Levine,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Mr. Cong. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!

November 24, 2022

Tracy helped me a lot when I started using this app. And the app work perfectly for me. Thanks a lot

Godly Bottle
5 months using the app
Synctrack replied November 24, 2022

How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

January 7, 2022

I just downloaded the app after reading the good reviews and knowing they have a free plan for the first 100 orders and the customer service really supported me in a very friendly manner to finish setup in less than 5 minutes. super friendly! Thanks Stella!

5 months using the app
Synctrack replied January 7, 2022

Hi aspoonoflife

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

March 2, 2023

Ứng dụng này đã giúp mình rất nhiều trong việc xuất giao dịch. Nhân viên rất nhiệt tình. Chưa bao giờ mình thấy có 1 ứng dụng nào mà nhiệt tình đến vậy. Mỗi khi có vấn đề gì đều có nhân viên support rất nhiệt tình và nhanh chóng.

3 months using the app
Synctrack replied March 2, 2023

Chào bạn, Omega Synctrack team rất vui khi được đọc nhận xét của bạn về ứng dụng! Omega team luôn cố gắng mỗi ngày để đem lại trải nghiệm tốt nhất cho khách hàng cũng như cải thiện ứng dụng. Và phản hồi của bạn về app là lời động viên rất lớn tới cả team. Cám ơn bạn rất nhiều!
Rất mong Omega sẽ tiếp tục được đồng hành với bạn trong thời gian tới!

February 6, 2023

"Auto-sync Stripe & PayPal tracking info has been an invaluable tool for my Shopify store. The app has helped me keep my payment tracking organized, fast, and accurate, which has reduced disputes significantly. The integration with Stripe and PayPal is effortless, and the app has saved me countless hours of manual tracking. I am also impressed with the level of support I have received from Tracy she have been extremely responsive and helpful, making my experience with the app even better. If you're looking for a solution to streamline your payment tracking process, I highly recommend Auto-sync Stripe & PayPal tracking info, and the amazing support from Tracy."

Sunnie Gift
4 months using the app
Synctrack replied February 6, 2023

Thank you for your detailed review of our Synctrack app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

Edited December 27, 2022

je viens de télécharger l app , le service client ma tout de suite aidé pour l installation . C'est parfait ça fonctionne merci à vous . Réactif et pro je recommande

Angelina Crea
4 months using the app
Synctrack replied December 27, 2022

Merci mille fois d'avoir laissé un avis 5 étoiles 🙌🙏🏻🙌🙏🏻. Nous partagerons cela avec toute l'équipe pour leur faire savoir qu'ils doivent continuer leur travail incroyable.

January 15, 2021

ung dung tuyet voi, nho no cog viec cua toi da tro nen linh hoat hon, toi co nhieu thoi gian de lam nhung viec khac. 5 sao

5 months using the app