Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation of tracking information syncing between Shopify and PayPal. They highlight its user-friendly interface, easy setup, and seamless PayPal and Stripe integration. The app is praised for providing real-time tracking updates, customization options, and reducing PayPal holds and disputes. Merchants also commend the reliable performance and exceptional customer support. Suitable for businesses of all sizes.

October 2, 2023

Easy and simple to use. saves hours of time and the customer service is great!
Definetly would recommend!

HELU VENUS BERLIN
Netherlands
4 months using the app
Synctrack replied October 3, 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

February 22, 2024

Work perfectly !

Maison Livora
France
28 minutes using the app
Synctrack replied February 25, 2024

That's fantastic to hear! 🌟 If you ever have more feedback or need assistance in the future, feel free to reach out. Happy to know everything is working perfectly for you! 😊🚀 #SmoothSailing #HappyUser 🌐👍

August 18, 2023

Great application that saved me from hundreds of PayPal limitations. I really like the support because of how fast and available it is. Prompt responses and fast operation is everything that you need with an app like this. Very satisfied. 10/10.

soulwrist
Italy
7 months using the app
Synctrack replied August 21, 2023

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

August 8, 2023

I am absolutely thrilled to share my heartwarming experience with Anna, a true gem in the order tracking department. From the moment I reached out for assistance, Anna's genuine warmth and unwavering commitment to helping customers like me was truly remarkable.

Anna's knowledge in her field was nothing short of impressive. She had an answer to every question I had and went above and beyond to ensure that I fully understood every aspect of the order tracking process. Her friendly demeanor immediately put me at ease, and I could feel her passion for providing top-notch service radiating through our conversation. Her patience and attentiveness created an experience that was not only informative but genuinely enjoyable.

Anna's assistance turned what could have been a frustrating ordeal into an incredibly positive encounter. Her professionalism and enthusiasm is a great addition to the customer service industry and I look forward to speaking with her soon should I have any more questions to ask. With that being said, you definitely try this app, I wholeheartedly recommend it.

Thank you, Anna, for your exceptional service and for making a lasting impact on my journey with the app. Your commitment to excellence sets a standard that truly deserves recognition.

Digitooth
United States
2 months using the app
Synctrack replied August 9, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

June 2, 2023

Synctrack has completely exceeded my expectations. The user-friendly interface and features have greatly improved my online store's efficiency. Special mention to Rosie whose prompt and knowledgeable assistance made my experience even more delightful. I highly recommend this app to all Shopify store owners. It's a game-changer!

Custom Sprayed Edges
India
11 months using the app
Synctrack replied June 2, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

July 7, 2023

One of the best and cheapest paypal apps that you can find on Shopify. Very simple to use and the automatic integration is the fastest out of any PayPal tracking app.

Little Lamp Lights
United States
9 months using the app
Synctrack replied July 11, 2023

You are so sweet!🥰🥰🥰. Thank you so much for leaving a review! Our team is thrilled to hear such good feedback. 🙌🙏🏻🙌🙏🏻

April 11, 2024

Niel Good

Vittelo
Canada
13 minutes using the app
Synctrack replied April 13, 2024

That's wonderful to hear! We're glad to have team members like Niel who go above and beyond to assist our users. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help! 🌟👏

June 13, 2023

⭐⭐⭐⭐⭐ I Rate This A 5 Star App. The Best PayPal Sync On Shopify! I installed 4-5 PayPal Syncs and they ALL had the same issue with PayFlow Pro, they could not sync these transactions. Yes, they asked you to link to your PayPal, and most did without a problem. Yes most synched lots of PayPal orders, but they did not sync PayFlow orders linked to the same account. I spoke with support, and explained that we were getting errors and that they all were coming from some PayFlow transactions. I understood that Amex transactions should give an error, as those were not processed by PayPal, however all the rest of the PayFlow transactions should appear and be synched. They found out that the PayFlow Transaction ID being provided by PayPal was WRONG.. and I confirmed it on my side. After this, this figured out how to get to sync the right transactions, and fixed the issues with non-Amex transactions! This is the ONLY app that can do this on the Shopify app store, and these guys are the only people that took there time to understand and figure out a fix. So if you are looking for a Sync app with PayPal and one day you think you will grow large enough to use PayFlow and take credit cards at the checkout, along with regular PayPal payments... then this is the only app that will help you with both. If you don't have PayFlow Pro yet, it doesn't matter... I suggest getting this app, because when you grow large enough that some other person plugs in PayFlow in the future, you will be glad you used this app from the start. No, I wasn't paid anything for this review, it is legit and I cannot tell you how helpful it is.

RevGenetics
United States
8 days using the app
Synctrack replied June 13, 2023

Amazing! 😱 I was shocked when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating. Feels truly wonderful to be part of your growth story!
We appreciate your business. Please let us know what we can do for you in the future.

April 19, 2024

Nila helped me a lot improving trust to my website. THANKS A LOT

CrusiveBay
Netherlands
Synctrack replied April 22, 2024

Thank you for your wonderful feedback! 🌟 We're so pleased to hear that Nila was able to assist you effectively and help improve trust on your website with the Synctrack PayPal Tracking Sync app. Your satisfaction is our top priority, and Nila's commitment is a perfect example of our dedication to service. We appreciate your taking the time to acknowledge her efforts! If there's anything else we can do to support you, please let us know. Thanks again, and keep enjoying our app! 🚀🙌

October 24, 2023

Seems to be working

Skallywag Tactical
United States
4 months using the app
Synctrack replied October 26, 2023

Hi. We sincerely appreciate you taking the time to share with us your experience with the Omega app. On behalf of our entire team, thank you for allowing us to support you!