Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for syncing PayPal orders with Shopify, offering real-time tracking and multi-store management. It's praised for its affordability, customization options, and reliable performance. Exceptional customer support, particularly from certain staff members, is also appreciated. Merchants find it useful in winning PayPal disputes and protecting cash flow. Unique features include handling PayFlow Pro transactions and syncing with Stripe. Its fast and accurate data syncing is a timesaver for many.

December 8, 2021

I used this app for the convenience of having the tracking numbers on my orders for my new ecommerce Shopify store.

makai2009 family gift shop
United States
11 months using the app
Synctrack replied December 8, 2021

Hi makai2009 family gift shop,

Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be well priced.
Please reach out to us if you need any further assistance!
Sincerely,
Kaylee - Omega team

October 1, 2021

Simple to integrate and takes care of everything automatically. Pricing is reasonable for the benefit it brings.

Hidden BOZO
United Kingdom
Over 1 year using the app
Synctrack replied October 4, 2021

Hi Hidden BOZO,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

February 21, 2022

Very good app.
Does a great synchronization of my store orders with PayPal account. Great customer support.

Best Alternative HealthySpine
United States
5 months using the app
Synctrack replied February 22, 2022

Hi Best Alternative HealthySpine,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team.

Thanks for placing your trust in us and your willingness to share.

Best,
Kaylee - Omega Team

Edited November 17, 2021

They have a very easy to use interface. And the customer service was quick to respond and very helpful.

Feisar Consulting
South Africa
About 1 year using the app
Synctrack replied November 17, 2021

Hi Feisar Consulting,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team.

Thanks for placing your trust in us and your willingness to share.

Best,
Kaylee - Omega Team

December 8, 2021

It's excellent I use this with all my stores and I think it is a brilliant APP. It is a must have!! I totally recommend

Splendid Store Australia
United Kingdom
11 months using the app
Synctrack replied December 8, 2021

Hi Splendid Store Australia,

Thanks for your review! I’m so happy to hear the app is working well for you.

We love hearing from our customers and we’re always looking for ways to improve our app.
I’ve passed your feedback about our app to our team – they’ll be thrilled that they were able to make a difference in your life!
Best regards,
Kaylee - Omega Team

October 7, 2021

we've been using the app for quite some time now and loving it, the support is superb, really helped us out. Thank you!

Buddha Power Store
Singapore
Over 1 year using the app
Synctrack replied October 8, 2021

Hi Buddha Power Store,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!

Best regards,
Omega Team

December 6, 2021

The support team and their backend team was so responsive and supportive in helping with tracking upload problems. Def recommended.

Depology
United States
9 months using the app
Synctrack replied December 6, 2021

Hi Depology,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help.
Have a good day!
Kaylee - Omega Team

January 10, 2022

perfect customer support. i am really glad to work with them. great work,great customer support, great user interface

BULL STOP
Malaysia
6 months using the app
Synctrack replied January 11, 2022

Hi BULL STOP

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

February 15, 2022

Amazing app. By being able to submit tracking automatically, it helped us avoid any potential cashflow issues with PayPal.

Armed Forces Boutique
United States
4 months using the app
Synctrack replied February 16, 2022

Hi Armed Forces Boutique,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

July 26, 2022

Antes use otra aplicación y realmente no sincronizaba bien con Paypal, instalé esta y funciona muy bien, me ha ahorrado toneladas de trabajo y posibles reclamos de clientes que pagan mediante paypal. La atención de Tracy y su equipo es fabulosa, gracias!

Nano Clear® - Renovación de Relojes y Joyas
Mexico
11 days using the app
Synctrack replied July 28, 2022

¡Guau! 🔥🔥 Qué bueno escuchar tus comentarios. Me aseguré de que Tracy obtuviera el reconocimiento que se merecía. Ella estaba muy feliz de leer tu reseña. ¡Espero verte de nuevo! 🥰