Reviews (548)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless PayPal integration, which automates tracking and reduces disputes and holds on funds. It features real-time synchronization, detailed analytics, and a user-friendly interface, capable of syncing past orders up to 365 days. Noted for its reliability and easy setup, the app also offers exceptional customer support, with staff praised for their responsiveness and knowledge.

February 9, 2024

Not able to get the app to pull data from store. been using it for a while and still no changes !
will try something else. not the best experience to be honest. just sharing my feedback

Janeen Store
United States
7 months using the app
Synctrack replied February 10, 2024

Dear everyone at Janeen Store team,

We are truly sorry to hear about the difficulties you've encountered with our app. It is always our aim to deliver a seamless and efficient experience, and it's clear we've fallen short in your case. We appreciate you bringing this issue to our attention.

We understand how frustrating it can be when technology doesn't work as expected. Please know that our team is dedicated to resolving these types of issues and we would welcome the opportunity to assist you further in getting the app to properly sync with your store's data.

To help us make things right, could you please contact us at support@omegatheme.com or through the in-app support feature? If you're able to provide any error messages or screenshots, it would greatly aid our technical team in diagnosing and addressing the problem more quickly.

We value your feedback as it helps us improve our service. We hope to have the chance to earn back your trust and provide you with the positive experience that you should expect from our app.

Thank you for your patience and understanding.

Best regards,
Kaykee from Synctrack Team

June 3, 2024

tech support is unbelievable

EcoBloom™
Poland
About 1 month using the app
Synctrack replied June 7, 2024

We're delighted to hear that you find our tech support unbelievable! 😊 At Synctrack PayPal Tracking Sync, we strive to provide exceptional assistance to ensure your experience is seamless. 💬 If you ever encounter any issues or have questions, don't hesitate to reach out. We're here to help make your experience extraordinary! 🌟

May 21, 2024

Great app. And very satisfied with the support service

LuxLure
United Kingdom
About 9 hours using the app
Synctrack replied May 25, 2024

🌟 Thank you for the kind words! We're thrilled that you find Synctrack great and that our support service has left you satisfied. 😊 We're here to keep your experience top-notch! 💼🚀📦

July 8, 2024

amazing service Fast replies and excellent support

Futspark 2.0
United Kingdom
33 minutes using the app
Synctrack replied July 12, 2024

Thank you for your feedback! 🌟 We're delighted to hear that you've experienced amazing service with fast replies and excellent support. Providing top-notch assistance is a priority for us, and we're here to ensure you have a great experience using our app. If there's anything else you'd like to share or if you have more feedback, please feel free to let us know. We're here to help! 😊🚀

July 23, 2024

all good, i happy with it

Woof1.com
United States
About 1 hour using the app
Synctrack replied July 24, 2024

Thank you for your feedback! 🌟 We're thrilled to hear that you're happy with the Synctrack PayPal Tracking Sync app. If you have any further questions or need assistance in the future, feel free to reach out. We’re here to help! 😊📦

April 23, 2024

Ich empfehle die App jedem weiter, da die Installation sehr schnell und einfach funktioniert.
Desweiterem ist sie eine enorme Erleichterung im Alltag, da die Kunden per Tracking früh informiert werden.
Außerdem steht der sehr freundliche Support einem immer schnell zu Verfügung wenn mal etwas nicht so ganz klappt.

Stefan Kreis
Germany
20 days using the app
Synctrack replied May 3, 2024

Vielen Dank für Ihre Empfehlung und das positive Feedback zur Synctrack PayPal Tracking Sync App! 🌟 Es freut uns sehr zu hören, dass die Installation schnell und einfach war und dass die App Ihnen im Alltag eine große Erleichterung bietet, insbesondere durch das frühzeitige Informieren Ihrer Kunden mittels Tracking. Dass unser Support-Team schnell und freundlich zur Stelle war, wenn Sie Unterstützung benötigten, ist wunderbar zu hören. Wir sind stets bemüht, Ihnen den besten Service zu bieten. Falls Sie weitere Fragen haben oder Unterstützung benötigen, stehen wir Ihnen jederzeit zur Verfügung. Vielen Dank, dass Sie sich für unsere App entschieden haben! 😊🚀

April 4, 2024

Great customer service!

Revanu
Switzerland
About 2 months using the app
Synctrack replied April 8, 2024

🌟 Thank you for the shoutout! We're thrilled to know you're happy with our customer service. Your satisfaction is our top priority. If you ever need assistance or have any questions, feel free to reach out anytime. Here's to providing you with continued excellent service with Synctrack PayPal Tracking! 🚀😊

May 29, 2024

Thank you, super friendly support

Veloza
Sweden
About 1 hour using the app
Synctrack replied May 31, 2024

You're welcome! We're thrilled to hear that you found our support super friendly. 😊🌟 If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help! 🚀🛠️

April 7, 2024

Fantastic app! Useful and easy to use. Seamlessly integrates tacking info with our PayPal account, saving us time and effort. Highly recommended for anyone looking to sync the order tracking process!

BEZGAR
Hong Kong SAR
34 minutes using the app
Synctrack replied April 13, 2024

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that Synctrack has made your order tracking process easier and more efficient. Your recommendation means a lot to us! If you ever need anything else or have any feedback, feel free to reach out. We're here to help streamline your experience further! 🚀😊

May 20, 2024

easy to use

HueBoard™
Canada
4 days using the app
Synctrack replied May 25, 2024

😊 Simple and easy—that's what we aim for! We're glad you find Synctrack easy to use. Thanks for the feedback! 🚀📦👍