Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation of tracking information syncing between Shopify and PayPal. They highlight its user-friendly interface, easy setup, and seamless PayPal and Stripe integration. The app is praised for providing real-time tracking updates, customization options, and reducing PayPal holds and disputes. Merchants also commend the reliable performance and exceptional customer support. Suitable for businesses of all sizes.

April 27, 2022

Great app, very helpful and useful. They also provide great support at a reasonable monthly cost! Highly recommended!

Pinnacle Luxuries
United States
Over 1 year using the app
Synctrack replied May 18, 2022

Woww! 🔥🔥 That’s so great to hear your feedback. I made sure that Joseph got the recognition he deserved. He was very happy to read your review.
Hope to see you again! 🥰

August 30, 2021

This app has made it simple and easy to track all our orders automatically in PayPal. The customer service is excellent. I genuinely recommend this app.

BEAUTY AND INFINITY
United Kingdom
Over 1 year using the app
Synctrack replied August 31, 2021

Hi BEAUTY AND INFINITY,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

August 1, 2022

amazing customer service. Save so much time having to hire VA's enter tracking numbers into Paypal. This is a must for every shopify store.

Aoife (Israel)
Canada
Over 1 year using the app
Synctrack replied August 1, 2022

Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

January 2, 2023

This is really cool and affordable app. The support is nice, and the interface is decent. I highly recommend it!

Inglows
United States
About 1 year using the app
Synctrack replied January 2, 2023

Wow 🙏🏻😊🙏🏻😊🙏🏻😊, thank you so much for your amazing support and kind words. We are building more exclusive features in SyncTrack so stay tuned. Feels truly wonderful to be part of your growth story

August 20, 2021

Great tool, and they give you a free plan too. a great protection from Paypal holds, i would recommend

Theprintoholic
United Kingdom
About 1 year using the app
Synctrack replied August 20, 2021

Hi Theprintoholic,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

December 29, 2021

What a great and simple solution to a potentially large problem! It took two minutes to set up, and saved several hours within the first month of adding the app. But the best part is the improvement to our customer's post-transaction experience.

Uptown Bicycles
United States
About 1 year using the app
Synctrack replied December 29, 2021

Hi Uptown Bicycles,

I so appreciate you taking the time to share your experience with our SyncTrack app, and with our support as well. It is customers like you that help keep our lights on, and we couldn't be more grateful to see you with us.
Thank you again for your honest feedback!
Kaylee - Omega Team

June 29, 2022

We began using this app when PayPal was throwing up restrictions on our account as we were not providing tracking information within PayPal (as it was unnecessary to us). With thousands of orders, we were lookign for an automated solution. This is a set and forget app, that perfectly solved our problem. Big fan!!

The Natural Patch Co
Australia
About 1 year using the app
Synctrack replied June 30, 2022

You're amazinggg 🥰🥰🥰. I'm blown away by your positive words, really appreciate the time you took to write such a nice review. Let’s boom your sales MASSIVELY 🚀🚀🚀

November 30, 2022

Amazing customer service. The app works perfectly and syncs everything to PayPal! Been using it for quite a while now, and I am very happy.

Torasos
United Kingdom
About 1 year using the app
Synctrack replied November 30, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 4, 2022

I used this app to sync the tracking#, it works great so far. And the customer service is also very responsive.

CNCEST
Hong Kong SAR
About 1 year using the app
Synctrack replied November 7, 2022

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!

Edited November 17, 2021

They have a very easy to use interface. And the customer service was quick to respond and very helpful.

Feisar Consulting
South Africa
About 1 year using the app
Synctrack replied November 17, 2021

Hi Feisar Consulting,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team.

Thanks for placing your trust in us and your willingness to share.

Best,
Kaylee - Omega Team