Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automated syncing of tracking information with PayPal, praising its user-friendly interface, easy setup, and reliable performance. They appreciate the real-time tracking updates, customization options, and efficient shipment management. The customer support is noted for their prompt and professional service. The app is favored for preventing PayPal holds and disputes, accelerating the verification process, and offering seamless integration. Its affordability and value, including a free package for fewer orders, are also highlighted. The ability to sync past orders up to a year is a standout feature. Merchants endorse this app for enhancing e-commerce operations and protecting cash flow.

March 16, 2022

The customer service is excellent. Stella is helpful and kind. If you want to add tracking information to your Paypal, choose SyncTrack, you won't regret it.

Yeelight Australia
Australia
8 months using the app
Synctrack replied March 20, 2022

Hi Yeelight Australia,

Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

October 22, 2021

GREAT APP :x IS REALLY HELPFULL AND I SAVED A LOT OF TIME WITH IT, NOW OUR MANY ARRIVE FASTER IN OUR PAYPAL ACCOUNT AND THE CUSTOMERS ARE MORE HAPPY

Absolute White
United Kingdom
8 months using the app
Synctrack replied October 24, 2021

Hello Absolute White,

I can't say thank you enough for sharing your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!

December 13, 2022

Synctrack is amazing! Their support is very good and fast! Tracy was very patient with me and answered every question that I had! We talked for an hour and now I almost know everything about the app! The app is super easy to use and an absolute MUST for everyone using PayPal! You might be thinking that you don't need this app right now if you didn't get any PayPal holds but trust you will regret it if you don't get it before the problems start happening. Of course, if you still get problems this app solves them for you quickly but always be prepared! Very low price for the amazing value you get back as well. If I could give more than 5 stars I would. Thanks for everything Synctrack team!

marnetic
Greece
8 months using the app
Synctrack replied December 14, 2022

Hello! Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!

September 6, 2022

This app is very helpfull with Paypal payments to avoid issues with Paypal and customers disputes, tracking is automatically sent to Paypal everything is great

JENYHOME
France
8 months using the app
Synctrack replied September 6, 2022

Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

June 29, 2022

Simply, the best app of its kind. It couldn't install more easily. It gives me peace of mind and the service is very responsive and effective. On top of that, they keep adding value. They even took the initiative to prepare and distribute Paypal Dispute Templates so merchants can effectively and efficiently defend our cases with Paypal in the event of disputes with customers. And they are always there as a backup for advice !!! What more can one ask for ?

COLORADDICTED.COM
Greece
8 months using the app
Synctrack replied June 30, 2022

You are so sweet! Thanks for making our mornings brighter
Cheers from Hana 🥰

October 5, 2022

Good customer service. Helped me a lot. Great App. Had a problem and he helped me very fast to solve it.

Panamia
Germany
7 months using the app
Synctrack replied October 6, 2022

Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

December 1, 2022

This app works perfectly, it saves a lot of effort for my team. Plus, the support team is so helpful! Thank you :)

Bellelise | DE
Netherlands
7 months using the app
Synctrack replied December 1, 2022

How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

November 19, 2021

Stella is just perfect, thank you so much for your help. very easy i recommend. simple quickly and sympathique

Spencer Slider
United Kingdom
7 months using the app
Synctrack replied November 19, 2021

Hi Spencer Slider,

Thank you for taking the time to review your experience at Omega.
I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Stella, she is passionate about her work!
We hope that our app will help you well with your business.
If there are any questions about our app, please do let us know!
Best regards,
Kaylee - Omega Team

November 1, 2021

This app helps me to update tracking. Their support is nice and support good for me. thank you so much

Hamyso
United Kingdom
7 months using the app
Synctrack replied November 1, 2021

Hello Hamyso!

Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment. We always would like to provide you the best service that you deserve.

Please feel free to contact us if you need our assistance!

September 16, 2022

I am using this app on 8 different stores and it has been working seamlessly across all of them. The integrations is great and hands-off with just one click. It helped a lot to win disputes on Paypal and avoid holds. A special thank you to Grace from the team who has been very kind and helpful throughout the process.

Glitter Jewel FI
Hungary
7 months using the app
Synctrack replied September 19, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗