Synctrack PayPal Tracking Sync

Synctrack PayPal Tracking Sync

Reviews (753)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing disputes and preventing PayPal money holds, noting its seamless syncing of tracking numbers and support for multiple shipping carriers. They appreciate the user-friendly interface and "set and forget" functionality, which saves time and reduces stress. The customer support team is also praised for being proactive and responsive in assisting with setup and troubleshooting.

February 6, 2022

Stella and Joseph are super responsive. I request a custom request due to my situation is little strange and the team happily helped to figure it out. Thanks a lot team!!!

Momavo Jewelry
Canada
About 2 months using the app
Synctrack replied February 7, 2022

Hi Momavo Jewelry,

Thank you for taking the time to review your experience at Omega.
I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Joseph & Stella, they are passionate about their work!
We hope that our app will help you well with your business.
If there are any questions about our app, please do let us know!
Best regards,
Kaylee - Omega Team

November 12, 2023

The app is quite good to use, but it would be great if more tracking was integrated. Thank you to the development team and support team for creating this useful app!

Sadoer
United Kingdom
About 2 months using the app
Synctrack replied November 14, 2023

Thank you for your positive feedback! We appreciate your suggestion for more integrated tracking, and we'll definitely consider it for future updates. If you ever have more ideas or questions, feel free to reach out. Thanks for using our app and for your appreciation! 😊🚀

May 26, 2024

Mina war sehr nett und hat mir schnell und effektiv helfen können. gite mitarbeiterin

TrippyDrip
Germany
13 minutes using the app
Synctrack replied May 31, 2024

Vielen Dank für Ihr positives Feedback! Wir freuen uns zu hören, dass Mina Ihnen schnell und effektiv geholfen hat und dass Sie sie als gute Mitarbeiterin empfunden haben. 😊👍 Wenn Sie weitere Fragen haben oder Hilfe benötigen, stehen wir Ihnen gerne zur Verfügung. Wir sind hier, um zu helfen! 🌟🛠️

June 21, 2022

This app is super easy to set up and integrate with our PayPal. it works seamlessly. Also, the support is super helpful and quick.

Meri Meri
United States
About 2 months using the app
Synctrack replied June 22, 2022

How lovely and sweet you are. 🌞 Our team is really impressed with your positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

October 5, 2022

good customer service. They answer fast and the best thing is that they are free of charges and easy to use

helpes
Moldova
About 2 months using the app
Synctrack replied October 6, 2022

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

Edited February 23, 2023

I was having some serious trouble with this Shopify plugin. I couldn't seem to get it to work, and I was getting increasingly frustrated. That's when I reached out to customer support, and I was lucky enough to be connected with Joyce. From the get-go, Joyce was a breath of fresh air. She was patient, understanding, and extremely knowledgeable. She took the time to listen to my concerns and offered some fantastic advice on how to get the plugin up and running. But, even after trying out her suggestions, I was still having issues. That's when Joyce really went above and beyond. She did some troubleshooting on her end, and after some back and forth, she was able to identify the root of the problem.
Thanks to Joyce's help, I was finally able to get this plugin working perfectly. It was such a relief, and I couldn't have done it without her. Her expertise and willingness to help were invaluable, and I'm so grateful for all the time and effort she put in.

Karicute
United States
About 2 months using the app
Synctrack replied February 26, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

July 18, 2023

I'm have trouble for connect stripe.
so i ask Synctrack support Tracy help me
solve my problem
thank you!! very kind!!!

EROM
United States
About 2 months using the app
Synctrack replied July 20, 2023

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.

November 22, 2022

So far so great! Integration is so seamless and easy to do. I love it so far. The customer supports are amazing as well. Great service

Altermach
United Kingdom
About 2 months using the app
Synctrack replied November 22, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

September 7, 2023

Grece, you are the best! Thanks for support

House&GardenStore
Lithuania
About 2 months using the app
Synctrack replied September 12, 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team receives your feedback – they'll be thrilled to hear your kind words.

February 1, 2022

An utterly superb app, which takes care of you as the business owner and your customers. I most certainly recommend this indeed superb app.

Warm Winters™
New Zealand
About 2 months using the app
Synctrack replied February 7, 2022

Hi Warm Winters™,

Thanks for your review! I’m so happy to hear the app is working well for you.

We love hearing from our customers and we’re always looking for ways to improve our app.
I’ve passed your feedback about our app to our team – they’ll be thrilled that they were able to make a difference in your life!
Best regards,
Kaylee - Omega Team