Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify, PayPal, and QuickBooks, simplifying sales tax and payment management. They appreciate its user-friendly interface, customization options, and multi-currency and sales channel handling. The app is praised for its detailed transaction breakdowns, high-volume transaction handling, and historical data syncing. Merchants report a significant reduction in workload and easier accounting processes. The customer support team is frequently commended for their exceptional service. The app's pricing is seen as reasonable for the value it provides.

Edited June 29, 2021

We have been using this app for over 4 months now, to sync our Shopify and Square transactions with QB - and we are 100% satisfied with the service. The app is easy to configure, and the customer support is superb. Lizzie has been especially super helpful! She has helped us with every step, from the initial setup and configuration to monthly updates and occasional questions from Quickbooks team. This is one of a few apps that let's you separate Shopify fees from the rest of the transactions - so your QB bookkeeper/accountant will love it. Definitely deserves 5 stars review!

Little L's Artisan Dog Treats
United States
9 months using the app
February 24, 2021

These guys ROCK! The support is dead on. The configurations for different sales channels is not intuitive in some cases, but the support team has always been able to respond and/or fix any issues quickly. I used to book all revenue based on net deposits, now Synder books gross revenue and balances all the expenses associated with each sales channel in a clean easy way per settlement received. We also moved our inventory to QBO - Synder takes the orders made and keeps my QBO inventory as my source of truth for all sales channels. Still working through some issues, but the response has been good and so far, I'm happy we've chosen them.

Tomb 45
United States
9 months using the app
January 31, 2023

We had issues with reconciling Shopify deposits with the Bank feed using Synder. Synder listened to our issue, which I believe is a "we" larger than just our firm, and is updating their Journal Entries to accommodate days there are more than one deposit. They listened, they are easy to work with, they are professional. Support is critical to work with these apps.

Dangkeebs
United States
9 months using the app
September 23, 2022

Im a one-man show and the app is really helpful for streamlining processes. The support is very quick to respond and helpful

The Good Tee
Canada
8 months using the app
May 11, 2021

Customer service is great! I had an issue with a transaction not properly importing and Helen was there to answer and solve my problem! It is super easy to get in contact with customer service.

Dutton Brown
United States
8 months using the app
December 21, 2022

This is the best tool for QuickBooks syncing that I've found -- and I've been looking and trying many alternatives for years. The thing that I like most is the transaction-level detail. Most other sync apps make periodic entries rather than transaction-by-transaction entries.

Thrivous
United States
8 months using the app
July 8, 2021

This app saves me so much time. It syncs all my transactions so I don't have to. Live Chat Support is great!

HowtoMoonshine
Canada
8 months using the app
April 15, 2022

I used this app to integrate Shopify, Paypal, and Stripe. It has saved a lot of time, which I'm sure everyone can appreciate. The customer service is 5 star, they will call you back from a missed call, chat online immediately and schedule video calls if needed in a timely manner. Felix has been most helpful!

Meditation Mount
United States
8 months using the app
March 29, 2023

Synder works great to pull detail of transactions from Shopify into QBO- saves so much manual time and provides appropriate transaction information to able to correctly allocate both spending and income.

NurturedNest
United States
7 months using the app
Edited July 27, 2021

The platform continues to improve and the team is knowledgeable and informative. Thanks to Anastasia, Kiryl, George, and others for their exceptional customer service -- taking the time to thoroughly detail processes and resolutions.

Fenwick Equestrian
United States
7 months using the app