Reviews (275)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate accounting tasks, seamlessly syncing sales, fees, taxes, and inventory with platforms like Shopify and Xero. It features an intuitive interface and offers robust customization options for transaction management. The app supports multiple e-commerce and payment platforms and provides excellent customer support. Additional resources like a YouTube channel and web demos are available to help merchants maximize its benefits.

September 14, 2021

Great app, was doing everything manually before I came across Synder. Will save you so much time. 100% would recommend.

UK SCOTS LTD
United Kingdom
9 months using the app
August 30, 2022

Makes our accounting simpler and has saved a lot of time and headache. Easy to use once set up and the UI is simple and intuitive. Reasonably priced compared to other similar apps. Would happily recommend for syncing with Shopify.

Diatranz Otsuka Ltd
New Zealand
9 months using the app
June 28, 2021

We used Synder to import transaction data into quickbooks from several months back. Other apps we looked at didn't allow us to sync the old data, which was far too much to input manually. We got a call from their support team, and Lizzie was able to help us set the system up so that it would require little input from us moving forward. Would definitely recommend to sync Shopify data with QBO!

Indisposable
United States
9 months using the app
Edited July 12, 2021

James, Kiryl, and Lizzie have been super helpful as we configure everything to our needs. I like the app so far, totally customizable which is essential for our needs!

Jackson's Naturals
Canada
9 months using the app
October 3, 2021

Great for syncing Shopify transactions with pretty much any other app you can think of. Very user-friendly and nice to navigate. Highly recommended!

SaaS Design
United States
9 months using the app
June 30, 2021

Synder's client support is awesome! Specifically Helen, who was extremely easy to work with and solved our problem in no time. Very impressed with their willingness to help with any situation and find a quick solution. Would definitely recommend!

Renwick
United States
9 months using the app
November 13, 2023

We have struggled in the past with the manual burden of syncing the Shopify transactions into QBO. This application definitely decreases the manual burden and helps to reconcile our books. There is a learning curve if your QBO needs to be set up a particular way to integrate properly. Still working through why certain transactions get "skipped" in the syncing process.

Yacht Armor
United States
9 months using the app
Edited June 29, 2021

We have been using this app for over 4 months now, to sync our Shopify and Square transactions with QB - and we are 100% satisfied with the service. The app is easy to configure, and the customer support is superb. Lizzie has been especially super helpful! She has helped us with every step, from the initial setup and configuration to monthly updates and occasional questions from Quickbooks team. This is one of a few apps that let's you separate Shopify fees from the rest of the transactions - so your QB bookkeeper/accountant will love it. Definitely deserves 5 stars review!

Little L's Artisan Dog Treats
United States
9 months using the app
February 24, 2021

These guys ROCK! The support is dead on. The configurations for different sales channels is not intuitive in some cases, but the support team has always been able to respond and/or fix any issues quickly. I used to book all revenue based on net deposits, now Synder books gross revenue and balances all the expenses associated with each sales channel in a clean easy way per settlement received. We also moved our inventory to QBO - Synder takes the orders made and keeps my QBO inventory as my source of truth for all sales channels. Still working through some issues, but the response has been good and so far, I'm happy we've chosen them.

Tomb 45
United States
9 months using the app
January 31, 2023

We had issues with reconciling Shopify deposits with the Bank feed using Synder. Synder listened to our issue, which I believe is a "we" larger than just our firm, and is updating their Journal Entries to accommodate days there are more than one deposit. They listened, they are easy to work with, they are professional. Support is critical to work with these apps.

Dangkeebs
United States
9 months using the app