Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify, PayPal, and QuickBooks, simplifying sales tax and payment management. They appreciate its user-friendly interface, customization options, and multi-currency and sales channel handling. The app is praised for its detailed transaction breakdowns, high-volume transaction handling, and historical data syncing. Merchants report a significant reduction in workload and easier accounting processes. The customer support team is frequently commended for their exceptional service. The app's pricing is seen as reasonable for the value it provides.

May 7, 2023

Snyder helped me sync historical data after I had issues with another app. It brought over whole sales orders which is exactly what I needed.

Luxaskin
United States
Over 2 years using the app
May 11, 2023

We shopped around looking for a better way to import our transactions into QBD. We have a complex Shopify store and our QB is hosted on Right Networks. After some tries and fails, we found Synder. We have had tremendous support from their support department! They are quick to respond and even if a solution is not readily available, they never give up and keep trying until they can, or they send it to the development team to see if it is something that can do in the future. Great folks, great products!

Senergy
United States
3 months using the app
Edited June 14, 2023

Synder is user super friendly. I love working with this app. And when issues appeared I always was able to reach out support team and resolve all of my issues. Kay, Andrew and Vita are super professional in their approach of fixing problems! Truly Recommend!

Zoop Brand
United States
9 months using the app
June 6, 2023

George was an extreme help when it came to getting our account setup with all the right details ensuring a smooth process.

DecoratorsBest
United States
5 months using the app
September 12, 2023

This app is highly beneficial and can significantly reduce manual work. Their support team is exceptional, always ready to help, and resolves any issue within seconds.A special shout out to Kay and Felix who were extremely helpful during the setup processes

Vital Reaction
United States
22 days using the app
July 19, 2023

I had been looking for a streamlined solution on how to import all my transactions from the various eCommerce platforms my business uses and Synder has proven to be the one! George provided excellent customer service and has helped me step by step in setting everything up successfully.

Design Gold Jewelry
United States
4 months using the app
May 30, 2023

This has been a super helpful app for our company. Vilena on their customer service team has been excellent and super responsive. Very grateful for her support!

Curated Wellness
United States
Almost 2 years using the app
September 12, 2023

There's a lot of Xero to Shopify apps, lots of them with limited or overly expensive functionality. Synder are stand out so far especially with regards to their customer service. I got Andrew on a chat and rather than direct me to 'help articles' - he carefully explained and problem solved all of the technical issues I was facing. This is the difference that will get me to subscribe to a service that actually solves my challenges. Fantastic so far. Highly recommend.

Marketplace Supplies
Australia
6 days using the app
May 8, 2023

Synder has worked really well for my business! The syncing has made it SO much easier to manage sales tax and the various payment streams (Paypal and Shopify). Customer support is AMAZING; George and Vita have been super helpful and attentive. I have no experience with accounting and they have been really patient and explained everything in a way I can understand. Highly recommend!!

Casa Granada
United States
About 2 months using the app
September 8, 2023

It has cut my workload in half. Its just great to be able to sycn between shopify and xero.

Gibraltar FA
Gibraltar
6 months using the app