Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and QuickBooks Online, offering a high level of customization and automation in managing accounts. Features like smart rules, manual sync options, and multi-channel, multi-currency support are appreciated. Merchants value its ability to automate reconciliation, sync historical data, and categorize transactions. The intuitive interface and efficient customer service are also praised. It's particularly beneficial for businesses using QuickBooks Online, saving significant time in accounting tasks.

Edited June 14, 2023

Synder is user super friendly. I love working with this app. And when issues appeared I always was able to reach out support team and resolve all of my issues. Kay, Andrew and Vita are super professional in their approach of fixing problems! Truly Recommend!

Zoop Brand
United States
9 months using the app
June 6, 2023

George was an extreme help when it came to getting our account setup with all the right details ensuring a smooth process.

DecoratorsBest
United States
5 months using the app
September 12, 2023

This app is highly beneficial and can significantly reduce manual work. Their support team is exceptional, always ready to help, and resolves any issue within seconds.A special shout out to Kay and Felix who were extremely helpful during the setup processes

Vital Reaction
United States
22 days using the app
August 17, 2023

Four stars for now just for their service team, but I anticipate this going to five once I've got my setup fully complete.

I am still in the setup and testing process with Synder but I have been getting great service from the chat team. Andrew, in particular, has been super helpful in getting me on the right path. The team is quick to respond, knowledgeable and follow up appropriately without me having to initiate. They stand by their product.

The Wakaya Group
United States
5 months using the app
July 19, 2023

I had been looking for a streamlined solution on how to import all my transactions from the various eCommerce platforms my business uses and Synder has proven to be the one! George provided excellent customer service and has helped me step by step in setting everything up successfully.

Design Gold Jewelry
United States
4 months using the app
May 30, 2023

This has been a super helpful app for our company. Vilena on their customer service team has been excellent and super responsive. Very grateful for her support!

Curated Wellness
United States
Almost 2 years using the app
May 8, 2023

Synder has worked really well for my business! The syncing has made it SO much easier to manage sales tax and the various payment streams (Paypal and Shopify). Customer support is AMAZING; George and Vita have been super helpful and attentive. I have no experience with accounting and they have been really patient and explained everything in a way I can understand. Highly recommend!!

Casa Granada
United States
About 2 months using the app
September 12, 2023

There's a lot of Xero to Shopify apps, lots of them with limited or overly expensive functionality. Synder are stand out so far especially with regards to their customer service. I got Andrew on a chat and rather than direct me to 'help articles' - he carefully explained and problem solved all of the technical issues I was facing. This is the difference that will get me to subscribe to a service that actually solves my challenges. Fantastic so far. Highly recommend.

Marketplace Supplies
Australia
6 days using the app
September 8, 2023

It has cut my workload in half. Its just great to be able to sycn between shopify and xero.

Gibraltar FA
Gibraltar
6 months using the app
May 16, 2023

Fantastic support team, both Renata and George were a huge help in getting the integration between shopify and our Quick Books Desktop to connect.

Bulldog Battery, Inc.
United States
8 months using the app