Reviews (277)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its engaging gamification features like spin-the-wheel pop-ups, which effectively increase email collection and sales. They appreciate the extensive customization options that allow them to align the game's appearance with their website's theme. Additional features like "Pick a Gift" and countdown timers further enhance customer engagement. The app is noted for its user-friendly setup, seamless integration with Shopify, and high conversion rates. The customer support team is also praised for being responsive and helpful, contributing positively to the user experience.

Edited October 11, 2024

I used your spin-the-wheel app for a lottery event, and I set the probability of winning the first prize to 0.01%. Logically, only one person out of 10,000 should win! However, we’ve only collected just over a thousand emails, and yet 20 people have already won the first prize! This has caused us significant losses! Your app has a major bug, and I want to file a complaint!

Most businesses, including mine, have a limited number of prizes to give away. It's not feasible for us to distribute prizes based on such unpredictable randomness, as it could lead to excessive winners in a short time frame, which is exactly what happened in my case. As a result, we've faced unexpected financial losses, not to mention potential damage to our brand's reputation due to unmet expectations from other customers.
I strongly recommend that your software include an option to limit the number of prizes awarded, rather than relying solely on random probabilities. This would provide businesses with more control and prevent situations like ours, where prize distribution exceeds what was planned and budgeted for.

Narwal IT
Hong Kong SAR
About 1 month using the app
November 24, 2024

Disappointing service experience - no upgrades or improvements have been made in a long time.

CHIP.VN
Vietnam
About 3 years using the app
June 30, 2024

very cool app extension for my sotrore, I love the different designs and the way the animations are fine-perfcect moving; it's very great and I see now my visitor will love it. thank you for building it

Dream Sounds Band
Mexico
3 months using the app
April 9, 2024

The app is pretty straight forward and easy to operate. Great customer care and super quick! Thanks Jeremy.

Homemark
South Africa
7 months using the app
April 18, 2024

Great app. lots of features and choice. Friendly and suppotive staff. Instant and easy set up.
Lots of game choices and works with the website colours and theme. Super impressed

Ohanabe Retail
United Kingdom
2 months using the app
February 21, 2024

Very well priced free plan and instant setup. Lots of customization if you're looking for a gamification pop-up app .

Survival Real
United States
3 months using the app
January 6, 2024

Quick customer service - works very well.

SimplyPoster
Denmark
About 2 hours using the app
April 4, 2024

Didn't show anything on the app. Didn't work for me.

Gamer Tech
Portugal
6 minutes using the app
August 24, 2022

Super service client, à peine installé que Jeremy c'est fait un plaisir de m'aider. Avec un plan gratuit de 4 000 impressions, ça m'a l'air bien !!!

CoinConfort
France
Over 2 years using the app
June 26, 2020

Excellent customer support staff!!! I really love the design and configuration is very easy! And the time of answer is very fast! love it!

ROCKmint
Mexico
Over 2 years using the app
Tada replied July 7, 2020

ROCKmint, thanks a lot for your amazing review. It's great to hear that you love our app 😃! Feel free to contact us anytime if you have any questions or if you need help. We'll always do our best to help any way we can 🙌.
Jane