Reviews (276)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email sign-up rates and collecting customer emails effectively. It offers an engaging, interactive experience with customizable pop-up designs that integrate well with website themes. Features include game choices, logo additions, and color matching, even on free plans. Merchants appreciate the quick setup, reliability, and responsive customer support that assists with setup and troubleshooting.

November 24, 2024

Disappointing service experience - no upgrades or improvements have been made in a long time.

CHIP.VN
Vietnam
About 3 years using the app
Edited October 11, 2024

I used your spin-the-wheel app for a lottery event, and I set the probability of winning the first prize to 0.01%. Logically, only one person out of 10,000 should win! However, we’ve only collected just over a thousand emails, and yet 20 people have already won the first prize! This has caused us significant losses! Your app has a major bug, and I want to file a complaint!

Most businesses, including mine, have a limited number of prizes to give away. It's not feasible for us to distribute prizes based on such unpredictable randomness, as it could lead to excessive winners in a short time frame, which is exactly what happened in my case. As a result, we've faced unexpected financial losses, not to mention potential damage to our brand's reputation due to unmet expectations from other customers.
I strongly recommend that your software include an option to limit the number of prizes awarded, rather than relying solely on random probabilities. This would provide businesses with more control and prevent situations like ours, where prize distribution exceeds what was planned and budgeted for.

Narwal IT
Hong Kong SAR
About 1 month using the app
June 5, 2020

Very easy to use, and you actually get a HUMAN to help you with support. I will definitely continue to use for my business in the future.

CNTRC Apparel & Custom Designs
United States
Over 4 years using the app
March 9, 2022

I'm using this app to create flash discounts for special holidays and to increase my online sales. Excellent customer support team!

Adornments & Creative Clothing
United States
Almost 3 years using the app
Tada replied April 11, 2022

Adornments & Creative Clothing, great to hear you like our support✌. It’s great what you’re trying on with the app, would love to know how it goes. Thanks for your wonderful review😄.
Jane

August 24, 2022

Super service client, à peine installé que Jeremy c'est fait un plaisir de m'aider. Avec un plan gratuit de 4 000 impressions, ça m'a l'air bien !!!

CoinConfort
France
Over 2 years using the app
June 26, 2020

Excellent customer support staff!!! I really love the design and configuration is very easy! And the time of answer is very fast! love it!

ROCKmint
Mexico
Over 2 years using the app
Tada replied July 7, 2020

ROCKmint, thanks a lot for your amazing review. It's great to hear that you love our app 😃! Feel free to contact us anytime if you have any questions or if you need help. We'll always do our best to help any way we can 🙌.
Jane

Edited June 16, 2020

As soon as I started using this app, my sales started to increase and I am collecting a ton of emails for my marketing campaigns! I like the cartoon spin and win. It's fun vibe matches our fun, colorful products.

PauGlam
United States
Over 2 years using the app
Tada replied July 17, 2020

PauGlam, the products in your store look so colourful and attractive 🤩 the pop-up compliments your store well. I'm so happy to know you are getting more emails 😄 Contact us if you need any help with the app or have a feeback for us.
Jane

June 4, 2020

The App is amazing if you are a beginner they will support you a lot go to tada chat.

Gud tags
United Kingdom
Over 2 years using the app
Tada replied July 17, 2020

Gud tags, thanks for your amazing review. It makes me so happy that you like our app😄. Our support team will help you with anything you need ✌
Jane

July 3, 2020

The support is HUMAN, that deserves 5 stars already. I hate service by bots. Once I will try out the app I will update this review.

Rachel Mintz Coloring Books
Israel
Over 2 years using the app
Tada replied July 17, 2020

Rachel Mintz Coloring Books, Thanks for your fantastic review😃 Be sure that the support will always be HUMAN and will always be THERE to help you with anything. Do let us know more about, what you think about the app once you try it out 😄
Jane

July 28, 2021

I used this app to help me collect emails and the way it is set up it is PERFECT! It has worked wonders for me and continues to! Highly recommend this app!

nannie boutique
United States
Over 2 years using the app
Tada replied March 13, 2022

nannie boutique, it makes so happy to see your business grow and to know you like our app 😃. Thanks for your lovely review! 😁
Jane