Reviews (276)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its engaging gamification features like spin-the-wheel pop-ups, which effectively increase email collection and sales. They appreciate the extensive customization options that allow them to align the game's appearance with their website's theme. Additional features like "Pick a Gift" and countdown timers further enhance customer engagement. The app is noted for its user-friendly setup, seamless integration with Shopify, and high conversion rates. The customer support team is also praised for being responsive and helpful, contributing positively to the user experience.

February 24, 2022

Love the look of this app! It is definetely a great addition to our site! And the customer service is good too!

August and Lo
United States
3 months using the app
Tada replied April 11, 2022

August and Lo, thanks for your superb review. It's exciting to know you like the app😃 Please let us know if there is anything we can do to help you with it. ✌
Jane

April 2, 2020

I had a few problems with the app. I couldn’t figure out how to change the discount offers on my popups, which was a bit annoying. But the good news is the customer support was amazing. They helped me figure out how to change the discounts and even followed up a few days later to make sure I remembered how to do it.

REQZ
United Kingdom
3 months using the app
Edited June 13, 2020

Very good app for collecting emails and running pop ups! Great customer service as well! Comment from Hong Kong Shopify user!

accmask
Hong Kong SAR
3 months using the app
Tada replied July 17, 2020

accmask, I'm very happy to know that you like our app and it is helping you collect more emails✌ If you need any help with the app in the futrue, feel free to contact us 😄
Jane

July 8, 2020

The app is very easy to configure and the support is stunning. Those guys are the best! Very talkative, polite and it shows they want you to feel great.

Survival Link
Bulgaria
3 months using the app
Tada replied July 17, 2020

Survival Link, we not only want you to feel great but help you grow your business, so please know you can contact us anytime you need help✌ Thanks for such a lovely review 😄
Jane

May 19, 2022

Amazing customer support and a good way to boost your sales! The potential is huge and is definitely worth it!

Deluxe Lighters
United Kingdom
3 months using the app
Tada replied July 2, 2022

Deluxe Lighters, thanks for your wholehearted feedback. It’s great to hear that you are happy with our app😃. Please reach out to us anytime, if you need help or want to know more about our app✌.
Jane

August 2, 2022

My experience with Tada so far has been great! The customer service upon onboarding was personal and interactive. My representative, Jeremy, took a browsed our store to get an understanding of us and how the app can help. I appreciated that versus a traditional bot welcoming me. Unexpected, but appreciated! I can't wait for my customers to enjoy the fun pop ups and discounts. Tada also collects emails so Win, Win!

Hookedbydree
United States
3 months using the app
Edited June 9, 2020

Amazing customer service right from the start. Great communication and very helpful in growing your business. Thank you. I would also like to mention their app is very useful.

Sweety Guy
United Kingdom
2 months using the app
Tada replied July 17, 2020

Sweety Guy, it's great to know our app has helped you grow your business 🙌 Get in touch with us if you need any help in the future, we are always there to help you 😄 Thanks for such a postive feedback.
Jane

June 1, 2020

Very helpful support team. Had a small issue which was resolved extremely fast with personal communication from the support team to ensure everything was working perfectly.

As far as the actual app - Awesome, customers love spinning for a discount and have no issue providing email addresses.

Great team to work with.

Destination Smoke
United States
2 months using the app
Tada replied July 17, 2020

Destination Smoke, it's great that your customers are loving the spin-the-wheel pop-up and it is helping you grow your email list🙌. If you have any issue in the future, feel free to connect with us. We'll do everything we can to help you. Thanks for your awesome review.😄
Jane

February 25, 2022

Absolutely brilliant app. Customer service is faster than Jeff Bezos at making money. My conversion rate has increased positively. I totally recommend it!

CaseFromSpace
Germany
2 months using the app
Tada replied April 11, 2022

CaseFromSpace, your review makes me so happy! 😀 Thanks for such an enthusiastic feedback. Excited to see you grow more🎉. Be sure to get in touch anytime you need help with anything.
Jane

July 7, 2020

The Tada support chat was very helpful and informative. They offer great tips on how to build your sales platform.

Beauty by Bee
United States
2 months using the app
Tada replied July 17, 2020

Beauty by Bee, it’s amazing that these tips are working great for you🙌. You can contact us anytime if you need any help, we will help you the best we can 😃 Thanks for your wonderful review
Jane