Overall rating Based on 10 reviews
Baked Beauty Co.
Very helpful in getting reviews from our customers. Definitely recommend. The onboarding process was easy and Vijay did a great job getting us all set up!
Benchmark Media Systems
This company cannot be trusted they cost us 100's of dollars because they did not follow our policies which we made VERY clear to them from day 1!
They sent out emails and showed popups with information that goes against our policies which included discounts advertised on them, which I told them in our very first conversation “We do not EVER discount our products” to which they replied “that is ok we will not offer discounts”.
We told them 5 times DO NOT EVER SHOW OR OFFER A DISCOUNT and yet they repeatedly kept doing it
I was also told that TargetBay is an Atlanta based company and I will always be able to talk with people in Atlanta but EVERY login to our Shopify account has been from India, and the guy who wanted to do the webinar to show me the back-end was in India with a VERY thick accent.
We needed more customer reviews for our new website, and TargetBay delivered. Plus they have a lot more tools to engage consumers, which has significantly improved our conversion rate and return customer rate. The ROI has been awesome, and their customer support is also great! As we keep learning, they help us to tweak our settings for better performance.
Sale On Demand Shop
I just got off a call with Vijay and he went through Targetbay 's onboarding with He was very knowledgeable answered my questions Great personality Targetbay has some great features that are gonna be a huge benefit to my store.
The Skipping Stone
The on-boarding process was awesome! The step by step walk through was logical and comprehensive. I was really impressed by their preparation of the email templates, which included our logo and sample message. Thank you TargetBay!
Wax Cabin Candle Co.
I did a ton of research to find the best review site. TargetBay was a little more expensive than others, but once everything was onboarded, I realized why... not only does the company customize your Review layout to match your website... they do it all for you! I read other reviews where companies don't help you. They also did an onboarding phone call and were super nice.
Send a Unicorn
TargetBay's onboarding team is excellent and accessible. Bala is amazing! He was there to answer all my questions. Their back end is also very user friendly and well thought out. Highly recommend!
Easy reviews app to set up...
TargetBay reviews app is easy to install and it works great instantly. Their support staff is pretty helpful. They helped us set up the email for requesting emails. We attached a coupon to the emails to incentivize our customers to write reviews. Pricing is affordable.
Tres Beaux, LLC
I needed reviews for my site, and this platform hit the nail on the head! Not only reviews, but very nice email sign-up pop-up with discount, and discount code pop-up just before abandoned cart occurs, great options and much more offered! To top it all off the customer service is top notch, Bali is amazing! Patience, friendliness, knowledge galore, and basically held my hand through the whole process. Even though the set up is simple, I'm newer and really dislike completing templates, which they have a great selection of, and creativity to however you'd like. Bali basically gave great suggestions, combined with my own and set it up for me. I was ready to begin before the end of the call. They are #1 in my book! Highly recommended!
I use this app to help collect reviews by engaging customers through the Mail After Shipment tool. The pre-built templates allow you to start collecting reviews right away by just enabling the templates you want to use. It's very user-friendly and the application support seems top-notch as they were quick to respond to a question I had. I'm looking forward to collecting more product and site reviews as well as questions in which I can provide answers directly on my website.