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We are very happy with the service and support provided by TargetBay and our account manager Ben. He is always extremely helpful and responsive! We appreciate the follow up and thorough explanations.
My account manager Ben has been thorough on following up anytime I have had an issue or concern. It is amazing to work with a company that values 1 on 1 support so much. Very happy to be using TargetBay as it has many useful tools and a UI that is very easy to navigate.
Senthil and the team at TargetBay have been very helpful in helping me get my marketing up to speed. A great app with really valuable features!
I have been working with TargetBay for several months now, with email and sms campaigns, as well as retargeting and other elements, and the results have been considerably been better than the other 2 companies I worked with. They have also corrected a product feed issue, which was something beyond me and not even part of their scope of work....their review platform is the best as well, that has been a superb addition to our marketing. Finally, Danielle has greatly helped the email campaigns, by tweeking my templates and adding elements, that I would have never thought of. She is very creative and often completes work in less than 24 hours!
This app has streamlined our email marketing, customer reviews, and marketing automation. Plus, their support is super responsive and very helpful. I def recommend!
Highly recommend TargetBay. AK and Bala have been the best to provide any support needed ever. Easy to use platform for reviews and popups at a very reasonable price. Amazing Services!!
We have been using the app to gather and show reviews for products on our site. AK got that setup and looking good right away. Had a great call with Balli and AK regarding strategy, function, features for implementing email automation, retargeting and pop ups. Really helpful and excited to get started with them.
I've been with Target Bay for a few years now and they are super friendly, very responsive and offer the best customer service. They have also helped us solve super technical problems with regards to sending emails. I would highly recommend.
We needed more customer reviews for our new website, and TargetBay delivered. Plus they have a lot more tools to engage consumers, which has significantly improved our conversion rate and return customer rate. The ROI has been awesome, and their customer support is also great! As we keep learning, they help us to tweak our settings for better performance.
The app works great and makes it easy for customers to leave reviews. We collected a sizable number of reviews within the first couple weeks which helped us increase confidence with first-time shoppers and grow sales. The support team is amazing, very proactive suggesting improvements to our strategy to maximize the value and functionality of the app. I highly recommend it!