TargetBay Product Reviews

We needed more customer reviews for our new website, and TargetBay delivered. Plus they have a lot more tools to engage consumers, which has significantly improved our conversion rate and return customer rate. The ROI has been awesome, and their customer support is also great! As we keep learning, they help us to tweak our settings for better performance.

We are a startup brand and looking for enterprise level functionality without the enterprise price. I come from big brands and have used the best in the industry, and am thrilled with the level of service and functionality of this app. Major brands that are paying upwards of $50,000 a year for review apps are wasting their money and should all switch to Target Bay. Perhaps the best kept app secret on the Shopify App Store!

NO ACTUAL "FREE PLAN" The"FREE" product plan is only for 14 day (even though there is noting about it being a trial on their plan or pricing page). So basically : If I want to keep the reviews that I collected and the set up work that I did to my store, I will have to now pay them $10USD / Month. The app works ok but if I go over their number of reviews I will have to pay more again. In fairness, the site review and product review features look good and are easy to use. I would like to see them add a "share review link" for site and not just products.

Easy reviews app to set up...

TargetBay reviews app is easy to install and it works great instantly. Their support staff is pretty helpful. They helped us set up the email for requesting emails. We attached a coupon to the emails to incentivize our customers to write reviews. Pricing is affordable.

Senthil and the team at TargetBay have been very helpful in helping me get my marketing up to speed. A great app with really valuable features!

We are very happy with the service and support provided by TargetBay and our account manager Ben. He is always extremely helpful and responsive! We appreciate the follow up and thorough explanations.

My account manager Ben has been thorough on following up anytime I have had an issue or concern. It is amazing to work with a company that values 1 on 1 support so much. Very happy to be using TargetBay as it has many useful tools and a UI that is very easy to navigate.

I have been working with TargetBay for several months now, with email and sms campaigns, as well as retargeting and other elements, and the results have been considerably been better than the other 2 companies I worked with. They have also corrected a product feed issue, which was something beyond me and not even part of their scope of work....their review platform is the best as well, that has been a superb addition to our marketing. Finally, Danielle has greatly helped the email campaigns, by tweeking my templates and adding elements, that I would have never thought of. She is very creative and often completes work in less than 24 hours!

I had some difficulty working out what to do with the app - I received incredible hand holding and would recommend the app and the highly experienced team.

I use this app to help collect reviews by engaging customers through the Mail After Shipment tool. The pre-built templates allow you to start collecting reviews right away by just enabling the templates you want to use. It's very user-friendly and the application support seems top-notch as they were quick to respond to a question I had. I'm looking forward to collecting more product and site reviews as well as questions in which I can provide answers directly on my website.