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I needed reviews for my site, and this platform hit the nail on the head! Not only reviews, but very nice email sign-up pop-up with discount, and discount code pop-up just before abandoned cart occurs, great options and much more offered! To top it all off the customer service is top notch, Bali is amazing! Patience, friendliness, knowledge galore, and basically held my hand through the whole process. Even though the set up is simple, I'm newer and really dislike completing templates, which they have a great selection of, and creativity to however you'd like. Bali basically gave great suggestions, combined with my own and set it up for me. I was ready to begin before the end of the call. They are #1 in my book! Highly recommended!
Great app and fantastic customer service. Very responsive to my inquiry. Immediate feedback and follow up.
It has been a pleasure working with TargetBay. Good for our size company. They are flexible and fast responding and were able to implement email campaigns and pop ups and reviews that we think will help with the conversion of our website. Their dashboard could use a little improvement but it is already more than functional. We are looking forward continuing working with them.
We have used Target Bay for years and it helps a lot when you can relax knowing that people who know what they are doing ensure things get done properly and on time. From reviews, SMS, newsletters, pop ups, automation, Ad Roll. It about covers it all for a Shopify store owner looking to grow without shelling out tons of money with an marketing agency or trying to do all of this yourself with Mailchip etc. The best part is our rep Danielle. She has been with us the whole way and makes everything so easy and fun! I dont leave reviews, but when I do, I prefer Target Bay :)
We recently switched from Yotpo to TargetBay. The entire staff at TargetBay made this a seamless transition. I wish I had made the move sooner! We are generating more product and site reviews than we were with Yotpo and the reviews looks great on our website. I am very satisfied.
NO ACTUAL "FREE PLAN" The"FREE" product plan is only for 14 day (even though there is noting about it being a trial on their plan or pricing page). So basically : If I want to keep the reviews that I collected and the set up work that I did to my store, I will have to now pay them $10USD / Month. The app works ok but if I go over their number of reviews I will have to pay more again. In fairness, the site review and product review features look good and are easy to use. I would like to see them add a "share review link" for site and not just products.
I have been working with AK from TargetBay for a little over 9 month now & I really love how responsive AK is to my emails & questions. He also understands the needs of my small business & offers solutions. With TargetBay we where able to get more traffic to our website and therefore more sales. The review app makes super easy for my customers to leave feedback and rate my products which in return helps new customers make an informed decision. I'm overall very please with TargetBay & AK's customer service.
I used this app to help us get reviews, which we were struggling with. Senthil made it very easy with his knowledge, skill and patience, which is very important to us. We appreciate the app and Senthil very much.
The onboarding process was easy and they took care of all the setup on my site. They gave good training on how to use the tools. I still have to get try all the features but so far so good.
I did a ton of research to find the best review site. TargetBay was a little more expensive than others, but once everything was onboarded, I realized why... not only does the company customize your Review layout to match your website... they do it all for you! I read other reviews where companies don't help you. They also did an onboarding phone call and were super nice.